Teams at Cook Systems

Supports HR programs, employee lifecycle transactions, benefits administration, employment verification, background checks, drug screening, document control, and HR reporting. Provides policy information to employees and managers, maintains confidential records, monitors new-hire training and compliance courses, tracks licensing results, and coordinates vendor-led instruction sessions and class updates.

Develops and manages web content and digital campaigns, including content strategy, UX, information architecture, SEO, AEO, personalization, testing, and performance optimization. Uses analytics to drive insights and improves digital experiences for audience segments. Collaborates with design, stakeholders, and cross-functional teams; manages CMS content; ensures accuracy, brand consistency, AP style adherence, and effective messaging. The role also supports project planning, research, proofreading, reporting, and final web publishing.

Supports IT governance, risk management, and disaster recovery programs across SaaS and on-premises environments. Collaborates with product owners, architects, and engineering teams to implement and improve processes, gather requirements, maintain documentation, develop actionable plans, and conduct tabletop exercises. The role also educates teams on governance objectives, identifies program enhancements, and resolves procedural or operational issues.