Jobs at ConnectWise

Build and manage scalable post-sale customer marketing programs across onboarding, activation, adoption, value realization, modernization, renewal readiness, and expansion. Use product usage, customer health, education engagement, and intent signals to segment partners, trigger lifecycle communications, align cross-functional handoffs, and measure program impact on retention, expansion, and ARR.

Designs, builds, and optimizes machine learning models and infrastructure, develops production-grade ML services and data pipelines, conducts research and evaluation, implements LLM fine-tuning and RAG solutions, and partners cross-functionally to translate business requirements into deployable ML deliverables.

Develop, maintain, and debug production Python backend services and REST APIs. Administer and troubleshoot Linux servers, integrate with MySQL, participate in CI/CD, code reviews, and Agile team processes. Improve tooling, ensure code quality, and support production systems and observability.

The Regional Sales Manager develops relationships with partners, drives sales growth, manages revenue activities, and collaborates to meet client objectives and expand growth.

Design, develop, and deploy production-ready AI/ML solutions focused on RAG, Agentic AI, and MCP. Build and optimize models, scalable data pipelines, and REST APIs (Python). Integrate LLMs, vector databases, and embeddings; ensure reliability via testing, CI/CD, and cloud services. Collaborate cross-functionally and document designs and research.

Sell ConnectWise software to acquire and expand partner accounts within a territory. Manage full sales cycle, prospect via calls and email, meet sales targets, negotiate contracts, maintain pipeline, and support cross-functional teams.

Manage end-to-end commission administration: configure and audit plans in CaptivateIQ, calculate and reconcile payouts, produce statements and reporting, resolve disputes, support plan design and governance, and drive process improvements across Sales, Finance, Revenue Operations, HR, Legal, and Payroll.

Design, execute, and automate test strategies for web, mobile, and API applications. Develop and maintain automated test frameworks, integrate tests into CI/CD, perform functional/regression/integration testing, manage defects, produce quality artifacts, and collaborate with engineering and product teams to ensure release readiness and improve quality metrics.

The Sr. Manager of Software Engineering leads a global team to develop high-quality software, manage resources, and implement strategies to achieve organizational goals.

The Senior Software Engineer I develops high-quality software, collaborates with teams, and ensures compliance with coding standards while addressing production issues and optimizing performance.

The Account Executive focuses on acquiring new partners and expanding the existing partner base while managing the full sales cycle from prospecting to closing deals, thereby achieving annual sales growth goals.

Design, develop, and maintain scalable automated test frameworks (Python, Playwright) for cloud-native apps on AWS. Create and run functional, regression, integration, API, and end-to-end tests, integrate tests into CI/CD, analyze results, and collaborate with cross-functional teams. Leverage AI coding assistants and contribute to performance, security, and reliability testing.

Design, build, and maintain large-scale production web services and applications. Debug production issues across the stack, collaborate with cross-functional teams, improve engineering standards and tooling, participate in testing, and document research and findings.

Structured APAC internship with rotational assignments across business or technical teams. Assist with projects, research, reporting, coordination, and day-to-day activities while developing workplace skills and presenting end-of-rotation outcomes.

Lead partner modernization projects to migrate legacy systems into the ConnectWise platform. Own planning, timelines, budgets, risk mitigation, stakeholder communication, reporting, resource allocation, adoption milestones, kickoffs, handoffs, and escalation management. Coordinate cross-functional teams to ensure successful onboarding, platform adoption, and transition to Partner Success.

Support quality engineering in an Agile environment by designing, executing, and maintaining manual and automated tests for APIs, web, and mobile apps. Build and troubleshoot automation frameworks and CI/CD test pipelines, validate backend data, manage defects, produce test artifacts and metrics, and collaborate with cross-functional teams to ensure release readiness and product quality.

The Strategic Programs Director partners with leadership to drive strategic alignment, manage cross-functional programs, and support executive decision-making through governance and communication.

Own development of the x360Sync macOS agent: design, implement, and maintain features in C++, integrate macOS-native components with Swift/Objective-C, debug production issues, participate in architecture discussions, write tests and documentation, collaborate with cross-functional teams, and improve engineering standards and tooling.

The Software Test Engineer II creates and maintains automated tests, collaborates with engineering teams for product quality, and troubleshoots bugs in a disciplined agile environment.

The Senior Software Engineer I develops quality software, partners with cross-functional teams, and maintains high coding standards while focusing on software deliverables.