Jobs at ConnectWise

Lead and execute demand generation strategy for internal IT buyers: build GTM playbook, run integrated inbound/outbound campaigns, own pipeline metrics and reporting, partner with Sales/Rev Ops/Marketing to drive pipeline and revenue.

The Technical Services Specialist supports partners by troubleshooting software issues, documenting interactions, and providing solutions in a timely manner.

Design and execute account-based marketing plays for priority accounts. Build tiered target lists, orchestrate multi-channel campaigns (paid, outbound, mail, events), map buying committees, partner with Sales/SDRs/Demand Gen, and report on pipeline and account engagement.

Lead demand generation and pipeline growth for ConnectWise's Cybersecurity & Data Protection portfolio. Build and execute integrated campaigns targeting IT and security buyers, partner cross-functionally with Sales, Product Marketing, RevOps, Digital, and Content, analyze and optimize performance, and act as marketing lead and advocate to drive measurable revenue outcomes.

Provide technical support to ConnectWise partners by diagnosing and resolving product issues via email, phone, chat, cases and remote sessions. Document findings, escalate defects, mentor junior team members, maintain knowledge base articles, and communicate product updates. Manage a queue of support cases and collaborate with cross-functional teams to improve partner experience.

Provide technical support to ConnectWise partners via email, phone, chat, cases, and remote sessions. Troubleshoot, document, escalate complex issues, mentor junior team members, contribute knowledge-base articles, and communicate product updates to partners.

Sell ConnectWise software to acquire and expand partner relationships by prospecting, qualifying, negotiating, and closing deals. Manage pipeline and territory, meet annual sales targets, perform outreach (40–50 outbound calls/day), coordinate with cross-functional teams, and document findings. Focus on MSP/TSP/security customers and follow ConnectWise solution-based sales process.

The Account Executive is responsible for acquiring new partners, expanding the partner base, and selling software solutions while managing the sales cycle from start to finish.

The Sales Development Representative generates new business opportunities, qualifies leads, and collaborates with the sales team to drive growth.

Support sales by assessing customer needs, delivering technical demonstrations and proofs-of-concept, producing RFP/RFQ input, training clients, and driving pipeline and adoption through consultative solution recommendations.

Partner with sales to assess customer needs, deliver technical demonstrations and proofs-of-concept, produce RFP/RFQ responses, train clients, and recommend solutions. Drive pipeline, provide product expertise across teams, and support implementation and onboarding to ensure successful product adoption.

Design, develop, and deploy production-ready AI/ML solutions focused on RAG, Agentic AI, and MCP. Build and optimize models, scalable data pipelines, and REST APIs (Python). Integrate LLMs, vector databases, and embeddings; ensure reliability via testing, CI/CD, and cloud services. Collaborate cross-functionally and document designs and research.

The Regional Sales Manager develops relationships with partners, drives sales growth, manages revenue activities, and collaborates to meet client objectives and expand growth.

Sell ConnectWise software to acquire and expand partner accounts within a territory. Manage full sales cycle, prospect via calls and email, meet sales targets, negotiate contracts, maintain pipeline, and support cross-functional teams.

Designs, builds, and optimizes machine learning models and infrastructure, develops production-grade ML services and data pipelines, conducts research and evaluation, implements LLM fine-tuning and RAG solutions, and partners cross-functionally to translate business requirements into deployable ML deliverables.

Design, develop, and maintain scalable automated test frameworks (Python, Playwright) for cloud-native apps on AWS. Create and run functional, regression, integration, API, and end-to-end tests, integrate tests into CI/CD, analyze results, and collaborate with cross-functional teams. Leverage AI coding assistants and contribute to performance, security, and reliability testing.

The Sr. Manager of Software Engineering leads a global team to develop high-quality software, manage resources, and implement strategies to achieve organizational goals.

The Principal Software Engineer I develops high-quality software, collaborates with teams, and maintains coding standards while coaching others and ensuring timely deliverables.

As a Sales Development Representative, you'll support the sales team by generating leads, setting meetings, and reaching out to potential partners while learning to succeed in tech sales.

The Senior Software Engineer I develops high-quality software, collaborates with teams, and ensures compliance with coding standards while addressing production issues and optimizing performance.