Jobs at ConnectWise

Manages strategic partner relationships, drives platform adoption and ROI, monitors health and usage data, identifies risks and growth opportunities, and supports renewals. Leads quarterly business reviews, facilitates executive meetings, develops mitigation strategies, and coordinates escalations with cross-functional teams to help partners achieve business goals through the ConnectWise platform.

Leads partner success for ConnectWise customers by increasing platform adoption, business value, retention, satisfaction, and expansion. Manages strategic partner relationships, resolves escalations, develops success metrics, creates scalable playbooks, and improves cross-functional processes. The role requires strong SaaS, IT service provider, business, and technical knowledge, independent project management, and 25–35% travel to partner locations and events.

Leads marketing operations strategy, teams, processes, technology, and reporting. Oversees marketing automation and CRM integration, develops the marketing technology stack, improves workflows, supports compliance, drives technology adoption, and delivers business intelligence and performance analysis to guide decision-making.

Manages Brand & Creative operations, including intake governance, project planning, workstream scheduling, resource allocation, budget tracking, vendor coordination, asset management, KPI dashboards, and stakeholder reporting. Improves creative workflows, ensures briefs and approvals are complete, coordinates campaigns and events, maintains DAM/Brandfolder organization, tracks production logistics, and implements process improvements and AI-enabled automation to improve delivery speed, visibility, and consistency.

Administers and optimizes Workday Adaptive Planning for budgeting, forecasting, financial reporting, and strategic planning. Manages model architecture, security, integrations, data loads, planning cycles, reporting, dashboards, and OfficeConnect reports. Partners with FP&A, Accounting, HR, IT, and business leaders to translate requirements into scalable solutions, maintain data integrity, support users, and improve processes through automation and AI-enabled tools.

Acquire new business partners for ConnectWise SaaS solutions across the Benelux region. Responsibilities include prospecting, qualifying opportunities, managing the full sales cycle, negotiating contracts, maintaining CRM records and forecasts, collaborating with distribution and internal teams, and achieving annual sales quotas. Fluency in Dutch and business English is essential. The role may require up to 25% travel and can be onsite, hybrid, or remote depending on location.

Acquire new business partners and sell SaaS solutions across the Benelux region. Responsibilities include prospecting, qualifying opportunities, managing full sales cycles, negotiating contracts, maintaining CRM records, forecasting pipeline, meeting sales quotas, and collaborating with distribution, marketing, customer success, sales engineering, technical support, and product teams. Dutch fluency and business English are essential, with up to 25% travel required.

Manages regional technology partners and drives account growth through upselling, cross-selling, retention, forecasting, and contract negotiations. Serves as the primary commercial contact, manages sales opportunities from qualification through close, develops territory and account plans, resolves client issues, and collaborates with Sales, Marketing, Product, and internal teams. The role requires substantial outbound calling, CRM usage, sales reporting, and knowledge of managed service and technology providers.

Manage and grow a portfolio of 50–200 MSP partners across the DACH region. Drive recurring revenue through cross-selling and upselling, lead sales cycles through contract negotiation and implementation, develop account plans, maintain CRM forecasts, collaborate with distribution and internal teams, and achieve annual sales quotas. The role requires German fluency, account management experience, consultative selling skills, outbound calling, and up to 20% travel.

Supports sales teams by demonstrating products, executing technical proof of concepts, assessing customer needs, preparing RFP responses, and recommending solutions. The role provides technical training, presents cost-benefit analyses, communicates product feedback, supports onboarding, and collaborates with cross-functional teams. It requires strong communication, sales expertise, product knowledge, independent project management, and experience with business applications, CPQ tools, and CRM systems.

Provides technical support to software partners through email, phone, chat, cases, and remote sessions. Diagnoses and resolves product issues, monitors service failures, documents troubleshooting, maintains knowledge bases, escalates defects and urgent incidents, and collaborates with cross-functional teams. The role also evaluates partner business challenges, communicates product updates, and recommends solutions using documented best practices.

Develops and maintains large-scale production services, web applications, data pipelines, and streaming systems. Designs, codes, tests, debugs, and validates software while supporting engineering teams and improving standards, tooling, and processes. Collaborates cross-functionally, researches and documents findings, resolves production issues across the technology stack, and maintains current software development knowledge.

Develop and maintain large-scale production services, web applications, data pipelines, and streaming systems. Debug production issues, evaluate code quality, participate in software testing, and improve engineering standards, tooling, and processes. Collaborate with cross-functional teams to deliver timely, compliant software designs, code, and tests while researching and documenting findings.

Lead and scale ConnectWise’s organic B2B social media strategy across corporate channels. Manage publishing, listening, analytics, community engagement, executive thought leadership, employee advocacy, event amplification, and social selling training. Use Sprinklr and AI-driven workflows to improve efficiency, content performance, and reporting. Translate complex technology concepts into compelling content for IT professionals, MSPs, customers, and technology leaders while monitoring trends and providing actionable insights.

Generates new business opportunities through outbound calling, email, and social prospecting. Qualifies leads, uncovers business needs, identifies suitable software solutions, and schedules qualified meetings to build sales pipeline. Supports the sales team, maintains knowledge of products and industry trends, and may assist with training new colleagues.

Develops and maintains large-scale production services, web applications, data pipelines, and streaming systems using Go and distributed databases. Diagnoses production issues across the technology stack, writes and reviews code, participates in testing and certification, and improves engineering standards, tooling, and processes. Collaborates with cross-functional teams to deliver reliable software while researching technologies, documenting findings, and supporting engineering teams.

Creates and maintains automated tests for API, web, mobile, and database-backed applications. Responsibilities include designing test suites, executing and diagnosing tests, reproducing and verifying bug fixes, preparing test artifacts, assessing release readiness, and collaborating with engineering teams in an Agile environment. The role requires coding in Java, Python, or C#, automation experience, and onsite work in Mumbai.

Drives software quality across web, API, cloud, and microservices applications. Designs and executes comprehensive testing strategies, develops Python-based automation frameworks, validates APIs and databases, integrates tests into CI/CD pipelines, and manages defects through resolution. Collaborates with Product, Engineering, and DevOps teams in an Agile environment, mentors junior engineers, and applies AI-powered development tools and modern quality engineering practices to improve coverage, reliability, and release quality.

Acquire and expand software partners by managing the full sales cycle from prospecting through close. Responsibilities include cold outreach, account qualification, pipeline development, value-based selling, contract negotiation, achieving quarterly sales targets, and selling to and through existing customers. The role also researches opportunities, collaborates with cross-functional teams, and may coach or delegate work to colleagues.

Sell ConnectWise software to acquire and expand partner accounts within a territory. Manage full sales cycle, prospect via calls and email, meet sales targets, negotiate contracts, maintain pipeline, and support cross-functional teams.