ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Strategic Account Executive -
General Summary:
The Strategic Account Executive is responsible for leading and nurturing relationships with strategic account partners.
This role is focused on achieving revenue growth of existing solutions and expansion, selling new software products and managing the entire sales cycle to close in both motions.
This role works in partnership with cross-functional teams to build and execute a strategy to ensure the mutual objectives of ConnectWise and our partners are met, strategic goals are accomplished and key relationships are fostered with internal and external stakeholders.
Essential Duties and Responsibilities:
- Achieves ACV bookings targets for growth and expansion sales motions
- Manages strategic accounts and serves as primary contact for assigned partners
- Runs an effective quarterly business review process with key stakeholders within partner accounts (in-person where possible)
- Self-generates pipeline for new solutions and services based on partners’ priorities
- Proactive outbound communication and frequent contact with key decision makers
- Reports on bookings forecast, pipeline generation, escalations and other key metrics
- High degree of product knowledge and competitive landscape
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of account planning and managing sales activities with strategic accounts
- Highly skilled at outbound prospecting and opportunity creation with c-suite
- Experience running strategic opportunities with multi-stakeholder engagement
- Ability to situationally adapt, creatively problem solve, and understand new technologies
- Ability to effectively present key materials, negotiate with partners, and build strong interpersonal relationships
- Knowledge of sales processes and procedures
- Ability to prioritize multiple projects concurrently and cross-functionally independently without supervision
- Strong knowledge of ConnectWise products, competitive landscape, Managed Service Providers (MSPs)
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree required in related field or equivalent business experience
- Required: 3+ years MSP Industry, 5+ years sales experience
- Preferred: Cyber Security, PSA, RMM, BCDR
Working Conditions:
- Hybrid Role based out of the London Office (3+ days in office unless traveling)
- 20-60% travel required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
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