ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
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Job Title- Principal Software Engineer/Senior Principal Software Engineer
General Summary:
The Principal Software Engineer I is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining aligned with industry and organizational standards.
Essential Duties and Responsibilities:
- o Work closely with other Architects and Engineering leads on defining Enterprise level Architecture for our SaaS-based product.
o Work closely with other QA leads, COE, Performance to ensure we are adhered all quality process and working closely to ensure Automation is on Track.
o Plan and contribute Migration Strategy for moving from legacy to new application architecture view new requirements and proposals coming from Product Management and Other customer facing Specialists. Provide recommendations on optimal implementation approach, and coach team members to successfully implement.
o Individually build Proof of Concepts that demonstrate new technology directions or functionality.
o Be the primary person responsible for a portion of the overall product suite. Ensure adherence to system architecture and code quality standards by teaching, mentoring and reviewing designs and code of associated engineers.
o Along with best practices in Architecture contribute and Handson for testing, and quality assurance. Ensuring Automation, Security defects and meet the numbers as per SLA set.
Knowledge, Skills, and/or Abilities Required:
- Hands on development experience using current cloud architectural patterns comprising of web services, web APIs, message queue, service oriented and micro services architecture.
- Hands on Quality Assurance experience with Test Automation, Test Strategy, continuous acceptance, regression, and performance testing.
- Having some exposure having a work around AI- ML, Security domain knowledge will add advantage.
- Candidate must have demonstrated capability of Architecting scalable SAAS based platform.
- Candidate must have demonstrated capability of driving improvement using non-functional requirements for SAAS based architecture.
- Should have experience in enterprise applications strictly on cloud environment (How to build AWS native applications).
- Along with AWS native application having experience with any Open-Source implementation to Fastrack the delivery.
- Should have experience in multitenancy.
- Candidate must have Continuous integration experience, conceptual knowledge on continuous delivery.
- Should have experience in any NOSQL database (Kafka , OpenSearch is preferred).
- Has delivered multiple versions of a SaaS-based product to production.
- Has made design decisions for a product and lived with the consequences of decisions. Has successfully introduced new technology.
- Has broad experience with different types of applications, including web applications. Has experience with more than one technology stack, and has exposure to best-of-breed web scale technologies.
- Expertise in developing APIs (Web Services) and integration of many services into a single cohesive application
- Strong proponent of engineering best practices for Unit Testing, Coverage, Code Quality, Continuous Integration & Continuous Deployment.
- Strong ability and desire to coach engineers to adopt industry best practices and design strategies
- Experience in Agile Scrum processes, including a solid understanding of how to deliver an MVP and build on it.
Desired Skills:
- Ability to interact with a wide diversity of professional skills
- Ability to handle conflict and build consensus around different approaches among stakeholders.
- Superior oral and written communication skills. Must be able to communicate complex ideas clearly to a variety of audiences.
- Experience with more than one technology stack required preferably Go, Java, Python or any other open source. Experience in Go Lang platform is desired.
- Experience with cloud deployment and networking is highly desirable
- Experience with Cybersecurity domain is plus
- AWS architect or equivalent certification
Educational Qualification
- BE/BTECH(CS/IT) / Post Graduation any Degree
Working Conditions:
- Hybrid
- o Work closely with other Architects and Engineering leads on defining Enterprise level Architecture for our SaaS-based product.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
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