Jobs at Coda (coda.co)

Lead enterprise business development across China’s digital economy, targeting gaming, digital content, creator platforms, and related businesses. Build senior executive relationships, manage complex sales cycles, develop tailored payment and commerce solutions, close high-value partnerships, and expand market opportunities. Collaborate with Product, Engineering, Compliance, and Finance while monitoring payment trends, regulations, and competition.

Provide empathetic, professional customer support across email, web forms, live chat, social media, and messaging channels. Document interactions in CRM and ticketing systems, escalate complex issues, meet SLA and quality targets, monitor feedback, improve FAQs and knowledge bases, and collaborate with internal teams and content providers. The role requires fluent Tagalog and English communication, problem-solving, organization, attention to detail, and flexibility for shift, weekend, and holiday work.

Lead enterprise business development across Southeast Asia by identifying high-value prospects, engaging C-suite stakeholders, managing complex sales cycles, and closing large commercial partnerships. Advise digital businesses on payment and monetization strategies, collaborate with Product, Engineering, Compliance, and Finance, and monitor regional payment, regulatory, and competitive trends.

Administer corporate SaaS, identity, endpoint, and IT service platforms; improve joiner, mover, and leaver workflows; build automations and integrations; resolve complex incidents; manage access controls and device security; lead IT projects; maintain documentation and self-service resources; oversee vendors; track service metrics; and support team knowledge sharing.

Support publishers and merchants through API integration, sandbox setup, testing, troubleshooting, UAT, go-live coordination, and post-launch operations. The role involves monitoring launch performance, configuring reporting through SFTP or webhooks, investigating discrepancies, maintaining documentation, and coordinating with Product, Engineering, Support, Compliance, and Finance teams. Strong communication in Mandarin and English is required to explain technical concepts to multilingual partners.

Lead Coda’s global corporate communications strategy across positioning, media relations, executive profiling, thought leadership, investor communications, reputation management, and internal communications. Build relationships with financial, business, and technology journalists across Singapore, Asia, and international markets. Counsel senior executives, develop compelling narratives, manage high-impact announcements, and lead AI-enabled content production and workflow improvements.

Senior Business Analyst responsible for strategic and commercial analysis across payment flows, paid marketing, customer retention, and product strategy. The role partners with senior executives to translate complex data into actionable recommendations, quantify commercial impact, develop customer and marketing models, and support experimentation. It also advances scalable Tableau and AI-enabled analytics, automates repeatable analysis, and improves data-driven decision-making across e-commerce operations.

Manage international tax compliance across APAC and Europe, advise business teams on tax implications, coordinate tax audits and controversy matters, support tax structures and transfer pricing obligations, monitor global tax legislation, and optimize tax processes through technology and automation. The role partners extensively with Finance, Legal, Commercial, and Product teams across a global organization.

The role involves designing and developing scalable systems, collaborating with teams, debugging, and optimizing products while taking operational responsibility.

Lead a team of software engineers, own key systems, collaborate with product teams, coach members, and attract engineering talent while driving technology forward.

Lead a team of software engineers, design scalable systems, collaborate on product goals, and coach team members. Requires strong tech and leadership skills.

Own commercial analytics and analytics engineering: translate business questions into structured analysis, build trusted dbt datasets and semantic metrics, create decision-ready dashboards, improve data quality, and partner with Commercial, Pay/Risk, Marketing, and Finance to drive business outcomes.