Jobs at Coda (coda.co)

Senior Business Analyst responsible for strategic and commercial analysis across payment flows, paid marketing, customer retention, and product strategy. The role partners with senior executives to translate complex data into actionable recommendations, quantify commercial impact, develop customer and marketing models, and support experimentation. It also advances scalable Tableau and AI-enabled analytics, automates repeatable analysis, and improves data-driven decision-making across e-commerce operations.

Provide professional and empathetic customer support across email, web forms, live chat, social media, and messaging channels. Document interactions in CRM or ticketing systems, escalate complex issues, meet service-level agreements, monitor customer feedback, and improve FAQs and Zendesk knowledge content. The role requires strong communication, problem-solving, organization, product knowledge, and flexibility to work shifts, weekends, and holidays.

Lead product design vision and strategy across a portfolio of B2B commerce products. Define design principles, improve processes, translate concepts into user flows and UI designs, and maintain scalable design systems. Partner with product and engineering teams, manage competing priorities, and coach and mentor designers while influencing senior stakeholders and delivering customer-focused solutions with measurable business impact.

Create digital marketing campaigns, product launches, storefront assets, and retention materials for global B2C ecommerce brands. Develop visual concepts, templates, guidelines, and scalable asset libraries while partnering with CRM, Paid, UX, copy, and development teams. Maintain brand consistency, present creative work, incorporate feedback, and experiment with emerging design tools and techniques.

Design and build AI agents, automation workflows, and RAG pipelines using LLMs and vector databases. Integrate AI into marketing systems, optimize model cost/performance, and collaborate with stakeholders to deliver data-driven marketing solutions.

Provide high-caliber executive support to CEO, CFO and EVP: manage complex multi-time-zone calendars, coordinate international travel, organize board/investor meetings and offsites, handle expense reporting and procurement, track deadlines and follow-ups, and serve as primary contact for internal and external stakeholders while maintaining confidentiality.

Manage international tax compliance across APAC and Europe, advise business teams on tax implications, coordinate tax audits and controversy matters, support tax structures and transfer pricing obligations, monitor global tax legislation, and optimize tax processes through technology and automation. The role partners extensively with Finance, Legal, Commercial, and Product teams across a global organization.

The role involves designing and developing scalable systems, collaborating with teams, debugging, and optimizing products while taking operational responsibility.

Lead a team of software engineers, own key systems, collaborate with product teams, coach members, and attract engineering talent while driving technology forward.

Lead a team of software engineers, design scalable systems, collaborate on product goals, and coach team members. Requires strong tech and leadership skills.

Lead and scale a global people operations team for a 600+ employee company across 20+ countries. Own HRIS, payroll, compliance, mobility/visa processes, employee lifecycle operations, SLAs/CSAT, controls and audit readiness. Design scalable processes and partner with cross-functional people teams. Support M&A integration activities including due diligence, data migration, payroll and compliance alignment.

Lead and scale a global people operations team for 600+ employees across 20+ countries. Own HRIS administration, payroll, compliance, mobility/immigration, employee lifecycle SLAs, vendor management, and audit readiness. Design scalable processes, partner with cross-functional leaders, and support M&A integrations and data migrations to ensure a seamless employee experience.

Six-month maternity cover Brand Designer producing brand and marketing design across campaigns, web, social, events, presentations, and internal comms. Translate briefs into creative concepts, evolve and apply brand systems, present work, manage multiple projects, and deliver polished, brand-consistent assets using Figma, Adobe Creative Suite and AI tools.

Design and deliver high-quality brand and marketing assets across campaigns, web, social, events, presentations, and internal comms. Translate briefs into creative concepts, apply and evolve brand systems, manage multiple projects, present work and rationale, and collaborate with cross-functional teams using Figma, Adobe Creative Suite, and AI tools.

Lead a full-stack engineering team to deliver product and technical initiatives, recruit and mentor engineers, own key systems and roadmap, resolve technical challenges, ensure quality and timely delivery, and collaborate with Product and cross-functional teams to drive execution and technical direction.

Own commercial analytics and analytics engineering: translate business questions into structured analysis, build trusted dbt datasets and semantic metrics, create decision-ready dashboards, improve data quality, and partner with Commercial, Pay/Risk, Marketing, and Finance to drive business outcomes.

Design, build, and maintain a scalable full-stack platform using TypeScript, Next.js, NestJS and GraphQL. Implement CI/CD, observability, and cloud (AWS) solutions, perform code reviews, support on-call rota, and drive engineering improvements across the product.

Lead the product roadmap and outcomes for commerce products, turning strategy into execution. Work cross-functionally with Engineering, Design, Data, and GTM to ship features, define and measure success metrics, prioritize ruthlessly, remove blockers, and drive measurable business impact (revenue, retention, margin, market share). Be hands-on with customer research, data analysis, specs, prototyping, and stakeholder alignment.

Manage full-set accounting for assigned subsidiaries, oversee monthly close and statutory and tax compliance, liaise with outsourced providers, support audits, prepare stakeholder reports, and drive process improvements.