Search the 7 jobs at Co-op Solutions

The Product Manager for the Pay Network will lead product enhancement analysis, oversee documentation and training, and collaborate with various departments to ensure product objectives meet end-user needs. The role includes risk identification, communication with senior management on issues, and serving as the primary liaison for product servicing inquiries.

The Lead Chargeback Analyst will mentor and support the Chargeback Analyst team, ensuring departmental goals are met. Responsibilities include case review, training staff on network rules and policies, addressing escalated inquiries, conducting quality control audits, and reporting issues to management. The role also involves investigating potential financial losses and assisting with chargeback processing during peak times.

The Resolution Analyst II role focuses on improving client service delivery through strategy development, issue resolution, and process efficiency. This involves analyzing complex inquiries, managing projects, training team members, and ensuring high client satisfaction in banking services. The position requires strong collaboration with internal and external partners and a deep understanding of financial products and systems.

The Billing Process Analyst is responsible for executing complex billing functions, ensuring contract pricing accuracy, managing data reconciliation, conducting trend analysis, and ensuring compliance with financial regulations. The role includes managing projects related to billing workflow, performing audits, and creating documentation for processes.

The Fraud Intelligence Analyst position involves analyzing data related to fraudulent activities, assessing risks, and implementing strategies to mitigate fraud. Responsibilities include utilizing analytical skills to discern patterns and trends in fraud analysis to improve protective measures.

The PMO Strategist is responsible for overseeing project management functions, resolving issues, and ensuring project timelines are met. This role involves collaborating with senior executives, providing leadership to project teams, and engaging with clients and stakeholders to enhance service delivery and operational efficiency.

The Network Strategist will collaborate with leadership and teams to shape the strategic direction of Velera's network solutions, assist in client deal strategy, and provide market feedback to enhance the company's value proposition. Responsibilities include conducting sales presentations, maintaining client info in CRM, and promoting network reach within the client base.