Product Manager - Pay Network (Debit)

The Opportunity:

We are seeking a talented Product Manager who will be responsible for the tactical product management effort for various Velera products and services. The incumbent will serve as a liaison and subject matter expert to internal and external customers on Velera’s products and services. Product manager will handle efficiencies, monitor product compliance and mandates, analyze product penetration, define the market release process, and bridge the gaps between different functions within the company and aligning the strategic teams.

Day in the Life:

· Provide day-to-day HCM support including troubleshooting data and system issues, recommending solutions, and implementing improvements and fixes in a timely fashion.

· Evaluate current state of assigned modules in current HCM, and research, identify, and recommend improvements to enhance functionality, process efficiency, and user experience, whether through current system upgrades or new solutions.

· Collaborate with internal clients and external partners to solve problems and achieve/exceed the goals of our customers within the constraints of the business and system capabilities.

· Develop and maintain HCM functions, such as performance management, compensation, talent acquisition, benefits, and employee relations, as assigned.

· Partner with Sr. Analyst to review scheduled HCM releases from end-to-end, scope level of effort and impact on business, and make recommendation on processes that drive optimal HCM effectiveness; participate in UAT exercises, coordinating with impacted stakeholders); perform bug fixes and ensure new functionality works as expected.

· Test, solution, and certify integrity of automated solutions and programs.

· Execute small to mid-sized HR projects/initiatives, from design through implementation phase, and provide project support on enterprise-wide projects/initiatives.

· Support technical needs for annual events such as merit, bonus, performance reviews, benefits enrollment, etc.

· Prepare and maintain end-user documentation or Workday training materials.

· Create, edit, and enhance standard and ad hoc queries or reports. This may include analytical reporting as well as ad hoc and scheduled reports for metrics, compliance, and other HR data or company needs.

· Assist in maintenance and audits of all user accounts and security protocols.

· Provide support to SMEs in each area and answering employee and manager help tickets in Workday.

· Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required. 

• Combined four (4) years of product management, technical product implementations, and/or business systems analysis supporting technical products experience required.

• Experience with the financial, credit union industry and core or account processing required. 

For California, Colorado and New York Applicants: In accordance with the Equal Pay for Equal Work Act, the expected salary range for this position is between:

$84,900.00 - $108,200.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

This position qualifies for the following benefits; Co-op Solutions offers a competitive Total Rewards package: 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account/Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.