Jobs at Cloud Software Group

Support net-new customer acquisition through technical discovery, solution demonstrations, trials, proofs of concept, RFP responses, and competitive positioning. Apply Compliance, FinTech, and RegTech expertise to communications compliance, surveillance, archiving, eDiscovery, investigations, and information governance use cases. Partner with sales, solutions architecture, product, engineering, and customers to translate regulatory challenges into business-valued solutions and accelerate technical wins.

Supports net-new customer acquisition through technical discovery, solution demonstrations, trials, POCs, RFP/RFI responses, and competitive engagements. Applies compliance, FinTech, and RegTech expertise to communications surveillance, archiving, eDiscovery, investigations, and information governance use cases. Partners with Sales, Solutions Architecture, Product, Engineering, Marketing, and partners to translate regulatory challenges into business and technical solutions, accelerate opportunities, and drive new ARR growth.

Own technical strategy and technical wins for complex global enterprise SaaS opportunities. Lead discovery, solution architecture, workshops, demonstrations, POCs, RFP responses, competitive evaluations, and executive technical discussions. Partner with sales, product, engineering, specialists, and channel partners to develop multi-product architectures, mitigate risks, and support strategic customer acquisition. Create reusable reference architectures and playbooks while mentoring technical resources and ensuring post-sale handoffs.

Administer and optimize global compensation programs, including annual planning, market analysis, salary surveys, job leveling, compliance audits, reporting, and employee support. Maintain compensation data and job profiles in Workday, improve workflow automation, support executive presentations, ensure data integrity, and assist with M&A activities.

Leads technical account strategy for banking and financial services customers in Singapore. Manages complex cross-functional projects, improves processes and systems, influences customers and strategic partners, and provides coaching and guidance. Requires deep industry expertise, knowledge of Singaporean regulations and market practices, and experience working with global system integrators.

Designs, develops, and operationalizes AI agents and multi-agent workflows across the software development lifecycle. Integrates agents with GitHub, Jira, CI/CD, testing, and developer platforms; builds reusable tools, APIs, MCP servers, and agent integrations. Establishes governance, security, observability, evaluation, guardrails, and human oversight for production AI systems. The role also researches emerging AI technologies, leads prototypes through production, provides architecture guidance, conducts code reviews, and mentors engineering teams.

Leads complex enterprise software deal structuring, pricing, contract governance, executive approvals, and commercial risk assessment. Partners with Sales, Legal, Finance, and executives on multi-million-dollar transactions, advises on negotiation strategy and revenue optimization, oversees quote-to-cash alignment, modernizes deal policies, analyzes post-deal performance, and mentors deal desk analysts.

Reviews closed-won deals for compliance, billing, revenue recognition, and non-standard terms; coordinates with Finance and Revenue Accounting; improves deal desk workflows through automation and AI; and develops dashboards and insights on deal trends, turnaround times, discounting, and operational performance. The role supports pricing, packaging, forecasting, and quote-to-cash process improvements while leading cross-functional stakeholder meetings.

Provides proactive executive and operational support to Customer Business Operations leadership and the Office of the CEO. Responsibilities include complex calendar and travel management, meeting preparation, expense administration, project tracking, workflow optimization, executive presentation development, communications, visitor logistics, office readiness, and confidential special projects. The role also uses collaboration, automation, and generative AI tools to improve executive productivity and organizational efficiency.

Leads strategic technical engagements with financial and insurance customers, serving as a trusted technology advisor throughout the sales and adoption lifecycle. Develops technology roadmaps, conducts demonstrations and presentations, builds proof-of-concept solutions, resolves technical objections, and drives customer adoption, retention, upselling, and cross-selling. Coordinates internal technical resources, maintains account strategies in Salesforce, supports go-to-market initiatives, mentors ATS professionals, and aligns cloud, virtualization, security, networking, mobility, and data solutions with customer business objectives.

Leads partner enablement, technical presales, solution architecture, product demonstrations, proofs of concept, and RFI/RFP responses for Citrix solutions. Supports post-sales adoption, escalations, and technology assessments while advising partner executives and influencing joint roadmaps. Builds value propositions, expands use cases, drives customer adoption, and represents Citrix externally. Requires strong Citrix and cloud technology expertise, communication skills, and 7+ years of sales engineering, consulting, or customer success experience.

Leads accounting operations for payroll, accounts payable, and accounts receivable in Oracle Fusion. Owns general ledger integrity, reconciliations, variance analysis, internal controls, audit readiness, and process improvements. Partners with cross-functional and international teams on accounting implications, automation, and operational efficiency. Manages and mentors accounting professionals while ensuring accurate, scalable, and standardized processes.

Leads Flex and strategic initiatives from design through rollout and optimization. Translates business objectives into scalable processes, governance, milestones, metrics, and execution plans. Manages cross-functional dependencies, risks, readiness, adoption, and accountability across Product, GTM, and Operations teams. Defines KPIs, identifies process gaps, develops playbooks, and influences stakeholders and leaders without formal authority.

Lead technical presales engagements for Citrix DaaS and Microsoft Azure, including demonstrations, architecture sessions, proof-of-concepts, cloud migrations, technical validation, ROI modeling, customer onboarding, and field enablement. Provide expert guidance on Azure Virtual Desktop, identity, networking, security, endpoint management, and monitoring. Capture customer insights for product management and maintain CRM alignment. Travel to customer sites and industry events approximately 30%.

The Senior Account Technical Strategist serves as a trusted technical advisor for complex U.S. federal accounts. They develop Citrix technology roadmaps, design secure digital workspace architectures, lead technical evaluations and proofs of value, conduct executive briefings, manage major escalations, and coordinate cross-functional teams. The role requires expertise in Citrix, NetScaler, DaaS, cybersecurity, identity, networking, cloud, and federal compliance, along with an active Top Secret clearance and the ability to travel within an assigned territory.

Leads technical strategy for complex U.S. federal accounts, advising senior government stakeholders on Citrix modernization, secure digital workspace architectures, and technology roadmaps. Designs reference architectures, proofs of value, demonstrations, and competitive win strategies. Governs escalations, stability initiatives, customer cadences, and cross-functional execution across sales, engineering, product, support, and partners. Requires deep Citrix, NetScaler, DaaS, security, networking, cloud, and federal compliance expertise, along with an active Top Secret clearance and domestic travel.

Leads technical sales strategy and complex enterprise evaluations for SecurSpaces. Advises executives and technical stakeholders, designs secure cloud development and AI-agent architectures, delivers demonstrations and business cases, and drives technical close plans. Establishes repeatable sales methodologies, mentors specialists and partners, influences product strategy, and translates Zero Trust, DevSecOps, identity, networking, compliance, and developer-platform requirements into scalable customer solutions.

Leads technical engagement with Citrix partners across enablement, pre-sales, and post-sales activities. Delivers training, demos, presentations, proofs of concept, solution architectures, and RFI/RFP responses. Supports partner services development, customer adoption, technology assessments, escalations, and churn reduction. Builds relationships with partner executives, aligns technical strategies with business objectives, develops joint value propositions, influences roadmaps, and drives expansion of Citrix-based solutions.

Drive partner growth through technical enablement, sales engineering, solution architecture, product demonstrations, proofs of concept, and technical evaluations. Support pre-sales and post-sales engagements, develop partner value propositions, improve product adoption, reduce churn, coordinate escalations, and advise partner executives on Citrix technology strategies and roadmaps.

Leads Account Technology Strategists across a territory, coaching team performance and development while guiding strategic technical customer engagements. Aligns technical go-to-market activities with sales plans, supports enterprise solution architecture and technical evaluations, builds executive customer relationships, drives adoption and retention, and partners with sales leadership to generate sustainable ARR growth. The role requires presales management experience, enterprise technology expertise, strategic communication, and approximately 50% travel.