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Seeking a Lead Account Manager to build strong customer relationships, maintain accounts, identify new business opportunities, and drive innovation. Requires ability to manage high volumes, customer-centric mindset, problem-solving skills, and technical savviness.
Lead the planning and delivery of Salesforce and CRM projects, collaborating with cross-functional teams to define project goals, develop schedules, communicate status updates, and conduct post-project reviews to ensure continuous improvement.
The Senior Salesforce Admin will configure and manage the Salesforce platform, troubleshoot client issues, collaborate with internal teams, maintain data hygiene, develop custom dashboards, and assist with system integrations. This client-facing role requires strong problem-solving skills and experience training team members.