Jobs at CEQUENS

Provides in-house legal support by drafting, reviewing, and negotiating contracts and other legal documents; conducting legal research; advising on compliance; coordinating external counsel; maintaining legal records; developing corporate policies; participating in company meetings; and supporting management of the intellectual property portfolio.

The DevOps Engineer develops and improves CI/CD pipelines, automates build, testing, deployment, configuration, backups, and monitoring processes. Responsibilities include managing cloud-native infrastructure, monitoring system performance, ensuring reliability and availability, troubleshooting issues, implementing security controls, and supporting development teams. The role requires experience with AWS, Docker, Kubernetes, Ansible, Terraform, scripting, Linux administration, and serverless architectures.

Provides first-line B2B customer support across phone, email, live chat, and ticketing channels. Troubleshoots CEQUENS SMS, WhatsApp, Voice, and CPaaS products; logs, classifies, escalates, and follows up on tickets in Freshdesk; collaborates with technical, product, billing, and operations teams; documents knowledge-base content; and supports customers through rotational 24/7 shifts.

Hunt and close new medium-to-large Saudi Arabian customers for CPaaS and SaaS communication solutions. Responsibilities include prospecting, pipeline development, consultative selling, discovery meetings, solution presentation, complex stakeholder management, commercial negotiation, forecasting, CRM administration, and contract closing. The role targets sectors including banking, fintech, government, healthcare, and retail, requiring strong KSA market knowledge, senior-level engagement, and collaboration with pre-sales, product, delivery, and account management teams.

Manages accounts receivable activities, including invoicing, payment processing, collections, account reconciliation, customer billing inquiries, record keeping, reporting, cash-flow forecasting, and debt reduction. The role supports financial compliance and process improvement while maintaining accurate billing records and actively following up with more than 100 client accounts.

Lead legal strategy and counsel for a global CPaaS company: advise executives, manage contracts, ensure international and regional compliance (MENA), oversee company formation/restructuring, develop policies, represent the company, and provide training to maintain legal and regulatory adherence.