As a Product Owner for the Campaign Product at Cequens, you will be responsible for driving the development and enhancement of our campaign management solutions. You will collaborate with cross-functional teams to deliver features that enhance user engagement and drive effective communication campaigns. Your expertise in product management, combined with a deep understanding of digital marketing tools and customer engagement strategies, will be crucial in evolving our product to meet and exceed market needs.
Key Roles and Responsibiities:
- Define the product vision, road-map, and growth opportunities for the Campaign Product.
- Work closely with internal stakeholders, including marketing, sales, and engineering teams, to prioritize and deliver product features that align with business goals.
- Gather and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
- Create and manage the product backlog, and continuously prioritize based on changing requirements.
- Oversee the development stages and act as the primary liaison between technical teams and business stakeholders.
- Develop and maintain an understanding of the product, market, and competition.
- Define and analyze metrics that inform the success of products.
- Ensure products and releases are launched correctly and on schedule.
- Provide detailed specifications for product features so that they are clearly understood by the development teams.
- Advocate for the customer by building impactful, personal customer relationships to ensure that our product is aligned with their needs.
- Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field.
- Proven experience as a Product Owner, Product Manager, or similar role in product management.
- Strong experience in digital marketing or campaign management tools.
- Excellent understanding of Agile methodologies, technical understanding of products, and up-to-date on industry standards and best practices.
- Proven ability to develop product strategies and effectively communicate recommendations to executive management.
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
- Skilled at working effectively with cross-functional teams in a matrix organization.
- Excellent written and verbal communication skills.
Preferred Skills:
- Certified Scrum Product Owner (CSPO) or similar certification.
- Experience with CPaaS or communication platforms.
- Familiarity with the latest trends in effective communication and digital marketing strategies.
What We Do
CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations.
We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play.
With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards.
CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.
For more info, contact [email protected]