Jobs at CCA GLOBAL PARTNERS

Creates and manages social media content, graphics, videos, and online review programs for member retail stores. Develops and optimizes social strategies using analytics, trends, and competitor insights; manages Sprout and Facebook Business Manager access; supports promotional marketing initiatives; and ensures consistent brand messaging across digital channels.

Coordinates payment processing, refunds, deposits, outgoing payment files, and payment-related reporting. Researches payment variances, balances carrier payments against estimates, communicates with members and carriers about pending claims, posts payments, and supports batch deposit reconciliation. Requires accounting-related experience, strong computer and Microsoft Office skills, accurate keyboarding, and effective communication.

Process and reconcile electronically and manually submitted claims and job assignments; contact contractors, member stores, and customers to confirm assignments; update and verify claim records in internal CTS; handle department email communications and assist with administrative tasks and reporting to ensure accurate, timely service delivery.