Teams at CCA GLOBAL PARTNERS

Review and revise property loss estimates (flooring, water mitigation, roofing, general construction) using Xactimate or similar. Validate scope, pricing, diagrams, and line items; manage review queue to meet SLAs; communicate with contractors and insurance reps; provide technical feedback and guidance to improve estimate quality.

The Digital Content Coordinator creates and curates content for retail member websites while managing SEO strategies and collaborating with teams to enhance content effectiveness.

Provide responsive end-user technical support for Windows and macOS systems, mobile devices, and Microsoft 365 services. Troubleshoot, resolve, and document help desk tickets; perform user setups, installations, upgrades, hardware/software inventory management, and device refresh cycles. Contribute to user education, technical documentation, and continuous improvement initiatives.