We are excited to invite applications for the role of Social Media Content Coordinator in our Retail Groups Division at our Manchester, NH office. As a Social Media Content Coordinator, you will be responsible for content creation, curation, and community management for member stores. You will communicate and drive local reputation management and social media strategy for individual stores to increase organic SEO and online reputation. This position works collaboratively within a cross-functional team and will have frequent communication directly with the Retail Division member stores to support social media and online review management. Just visualize the possibilities!
As part of our dynamic team, you’ll enjoy a hybrid work schedule, with the flexibility to work remotely on Mondays and Fridays and collaborate in the office from Tuesdays through Thursdays.
In this role, you will:
- Create compelling and creative custom content for our marketing programs store-level social media accounts ensuring consistent quality, voice, and brand adherence while developing engaging graphics and videos for platforms like Google, LinkedIn, Facebook, and Instagram (Stories, Reels, and Feed).
- Develop, oversee, and optimize social media strategies using data and analytics. Stay informed on industry trends, competitor strategies, and best practices to refine approaches and recommend effective programs.
- Maintain and optimize the member social platform-Sprout. Set up, monitor, and update member Facebook access via Business Manager, ensuring proper functionality and assisting members in maximizing the platform’s potential.
- Support promotional sales content and marketing initiatives and assist with creating and aligning content to support the Retail Divisions’ promotional efforts and other program offerings.
- Bachelor’s degree in communications, marketing, journalism preferred, along with 1-3 years of experience in marketing, search engine optimization or account management.
- Ability to distill broad or complex concepts into clear, concise, and strategic messaging, easily understood by the target audience across various formats and channels.
- Solid understanding of basic SEO implementation and content writing.
- Familiarity with tools like Canva, Adobe, Facebook, Instagram, LinkedIn, and Google
- Strong computer skills, especially with Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook).
- Excellent written and verbal communication skills.
- Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!
- We recognize YOU for your accomplishments and contributions through development, growth and compensation!
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
#LI-HYBRID
Skills Required
- Bachelor's degree in communications, marketing, or journalism
- 1-3 years of experience in marketing, search engine optimization, or account management
- Ability to communicate complex concepts through clear, concise, strategic messaging
- Basic SEO implementation and content writing knowledge
- Familiarity with Canva, Adobe, Facebook, Instagram, LinkedIn, and Google
- Strong computer skills, especially Microsoft Office
- Excellent written and verbal communication skills
What We Do
CCA Global Partners' cooperative business model has a proven track record of empowering thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation. Our mission is to empower entrepreneurs and independent business owners by providing the scale, resources and innovation that create sustainability, growth and effective competition in today’s evolving marketplace. More than 2,800 locations in North America and abroad benefit from CCA's leadership through its 14 different businesses which include: Carpet One Floor & Home®, Flooring America®/Flooring Canada®, The Floor Trader®, ProSource Wholesale®, International Design Guild, FEI Group, Lighting One®, savings4members™, The Bike Cooperative®, CCA Sports Retail Services, CCA For Social Good, Innovia Co-op and Lionsbridge Contractor Group. CCA members and franchisees are engaged in: flooring, lighting products, biking, nonprofit and more. By providing access to innovative products, systems and services, CCA gives independent businesses a competitive edge while allowing them to maintain their identities. Our continuously evolving business model offers independently-owned businesses an array of tools to maximize operational efficiencies and achieve success. CCA’s goal is to create a mutually rewarding bond between the company and community, whereby our growth generates social development and enhances the lives of customers and entrepreneurs around the world.
