Jobs at Capital

Designs and operates highly available PostgreSQL platforms across AWS, regions, and clouds. Automates database infrastructure, provisioning, migrations, failover, backups, recovery testing, observability, security, and cost optimization through IaC and CI/CD. Partners with developers on schemas, queries, transactions, connection pooling, and safe deployments. Leads incident response, on-call operations, postmortems, and reliability improvements in a regulated financial services environment.

Serves on the Company’s Board of Directors, providing independent oversight, strategic guidance, and constructive challenge. Oversees governance, risk management, internal controls, compliance, financial soundness, capital adequacy, reporting, outsourcing arrangements, and regulatory engagement. Requires financial services industry experience, knowledge of Canadian regulations, CIRO qualification or approval eligibility, and board or senior oversight experience in a regulated environment.

Build and improve marketing attribution and marketing mix models, design incrementality experiments, and analyze channel, campaign, and user performance. Define marketing KPIs, produce actionable reporting, and connect insights to acquisition cost, client value, and revenue. Partner with MarTech, analytics engineering, Product Marketing, and CRM teams to improve measurement inputs for AI-driven budget allocation systems.

Conduct complex transaction monitoring investigations across global entities, reviewing transaction histories, source of funds and wealth, beneficial ownership, and cross-entity patterns. Prepare SAR/SMR/STR narratives, make independent alert disposition decisions, maintain audit trails, liaise with MLROs, counsel, and regulators, mentor junior analysts, support thematic reviews, and recommend control improvements.

Conduct complex transaction monitoring investigations across global entities, including transaction history, source of funds and wealth, beneficial ownership, OSINT, and cross-entity analysis. Prepare SAR, STR, and SMR narratives and evidence packs, make independent alert disposition decisions, maintain audit trails, liaise with MLROs, counsel, and regulators, mentor junior analysts, and support thematic reviews and control improvements.

Runs operational risk management across regulated investment firms, including risk registers, RCSAs, event management, control testing, reporting, ICARA contributions, DORA ICT resilience, incident classification, outsourcing risk, and audit support. The role coordinates with Operations, Technology, Information Security, Compliance, Legal, and Finance while monitoring risk indicators, regulatory developments, remediation, and governance requirements.

Own organic social strategy for MENA and Capital.com's global LinkedIn presence. Create platform-native content, manage Hindi-language channels, grow executive thought leadership, run LinkedIn newsletters and Live events, support creator partnerships and paid social, engage communities, measure performance, and ensure financial promotions compliance across global markets.

Own the architecture, development, deployment, security, governance, and operation of Capital.com’s internal AI platform. Build AWS and GCP infrastructure, LLM integrations, agent workflows, MCP gateways, observability, privacy controls, and automation using Python and n8n. Establish standards for safe AI adoption, manage Anthropic and OpenAI relationships, support internal teams, and report platform risks and roadmap to leadership.

Lead application security architecture reviews, threat modeling, security testing, vulnerability management, and security automation across web, mobile, API, cloud, and infrastructure environments. Build self-service security capabilities, integrate SAST, DAST, SCA, secrets, and IaC scanning into CI/CD, apply AI tooling, support bug bounty and red-team exercises, and mentor engineering teams on secure development.

Manages and grows a portfolio of high-value clients in South Africa through proactive relationship management, retention, business development, networking, events, and product engagement. Maintains CRM records, identifies prospective clients, supports client events, and coordinates with Compliance, Operations, and Customer Support. Requires strong financial-market knowledge, regulatory awareness, commercial discipline, and exceptional communication within a regulated environment.

Leads Capital.com’s Dubai operations, building the local team, implementing global strategy, managing regulatory relationships, coordinating global functions, owning regional performance, handling incidents and launch readiness, and driving vendor, AI, and automation improvements. Requires strong operations leadership in a regulated financial environment, experience with regulators, cross-functional delivery, KPIs, and senior stakeholder communication.

Creates market commentary, educational articles, explainers, and website content for South African audiences. Covers financial markets, macroeconomic events, CFDs, leverage, margin, and risk concepts while ensuring content is accurate, balanced, compliant, and non-advisory. Monitors market developments, collaborates with marketing, communications, legal, compliance, and central content teams, and supports media-facing activities such as webinars, podcasts, seminars, and Q&A content.

Owns global brand campaign delivery and builds Capital.com's sponsorship and events function. Responsibilities include managing campaigns, budgets, timelines, contracts, partnerships, event activations, hospitality, suppliers, stakeholder alignment, regulatory compliance, and ROI reporting across multiple markets. The role partners with creative, PR, legal, compliance, regional teams, and senior leadership while developing sponsorship opportunities and growing the function.

Leads Capital.com’s AI and automation strategy across Operations, including Customer Support and FinCrime. Owns the automation roadmap, identifies and prioritizes process opportunities, redesigns workflows, builds and launches automations, and establishes testing, controls, human review, monitoring, and fallback procedures. Partners with operational teams, control owners, Product, and Engineering while managing one to two direct reports. Tracks adoption, quality, costs, and measurable business benefits.

Own enterprise capacity planning by forecasting operational demand, translating workloads into staffing requirements, modeling growth and disruption scenarios, and recommending hiring, redeployment, process improvements, and automation. The role manages planning models, KPIs, forecast accuracy, capacity risks, and Workforce Management specialists while partnering with Finance and operational leaders.

Own the roadmap for financial investigation case management and customer offboarding products. Translate investigator and compliance needs into reliable workflows, AI-assisted evidence analysis, automation, auditability, and failure-tolerant processes. Partner with Engineering, Operations, and Compliance to deliver staged rollouts, measure quality and operational performance, support adoption, and shape a new product capability and team.

Own the roadmap for fraud prevention and transaction monitoring, translating financial crime risks into detection rules, models, controls, and product requirements. Lead cross-functional delivery with Compliance, Data, Engineering, Operations, and investigations teams. Apply AI and machine learning to automate routine alert handling, improve detection, and reduce false positives. Evaluate data quality and control effectiveness, oversee safe releases, monitor outcomes, and adapt capabilities for emerging threats and new markets. Help establish a new capability and grow the supporting product team.

Owns day-to-day UAE marketing performance, executing regional strategy, managing local channels, agencies, media partners, influencers, and budgets. The role monitors brand health, recommends channel and budget trade-offs, escalates regulatory and reputational risks, and supports regional performance marketing. It requires UAE market knowledge, experience in regulated consumer industries, agency management skills, understanding of SCA and UAE marketing rules, and fluency in Arabic and English.

Own the strategy and roadmap for financial crime products covering onboarding, screening, monitoring, fraud prevention, and case management. Lead Product Owners, prioritize initiatives with Compliance, Operations, and Engineering, and translate regulatory controls into product requirements. Oversee build-versus-buy decisions, vendor performance, automation and machine learning deployments, product launches across markets, and post-launch performance measurement.

Senior Product Designer responsible for owning web experiences across marketing pages, landing pages, and product interfaces. The role involves user-centered design, prototyping, design systems, visual design, stakeholder collaboration, and continuous post-launch improvement. Candidates should bring strong web design experience, technical understanding, communication skills, and a portfolio demonstrating high-quality digital experiences.