Jobs at Capital

Lead the UK Compliance (SMF16) and MLRO (SMF17) functions: own regulatory and financial crime frameworks, supervise SARs and sanctions, manage FCA and law enforcement engagement, provide board-level reporting, run compliance monitoring, oversee EMIR/MiFIR reporting and CASS issues, mentor the Compliance team, and ensure effective remediation and training.

Accountable risk leader for the UK entity, overseeing enterprise risk framework, regulatory and prudential requirements, outsourced Group risk service delivery, and risk MI. Provide 2nd-line oversight across financial, operational, conduct, and third‑party risks, engage with the FCA, and build local risk capability while managing intra‑group service quality and regulatory compliance.

Support IT audit and regulatory requests by gathering evidence and coordinating with stakeholders; perform gap assessments and help draft remediation plans; maintain control documentation in a GRC platform (e.g., Vanta); support IT policy reviews and ongoing certification maintenance (PCI DSS, ISO 27001).

Process client deposits, withdrawals, payouts, and other payment transactions accurately and on schedule. Coordinate with AML, Compliance, Support, Sales, Accounting, Reconciliation, banks, and payment providers to resolve issues. Review client documents for AML compliance, monitor payment activity for irregularities, escalate unusual transactions, and support broader back-office operations while working flexible shifts.

Leads the independent second-line risk function for a UK FCA-registered crypto-asset business while developing the Group’s financial and prudential risk framework. Oversees credit, liquidity, capital, market, concentration, operational, custody, technology, resilience, outsourcing, and counterparty risks. Owns stress testing, ICARA, wind-down planning, risk appetite, regulatory engagement, Board reporting, controls, and remediation. Builds the local risk function, deputizes for the Group Head of Risk, and ensures scalable growth remains within approved risk limits.

Owns finance and regulatory finance operations for a Japanese Type I Financial Instruments Business. Responsibilities include client asset segregation and trust protection calculations, accounting close, statutory and regulatory reporting, cash-flow and treasury management, tax matters, audit coordination, control design, and launch readiness. The role collaborates with local management, compliance, operations, trust banks, external advisors, and global finance while building finance processes and governance evidence.

Support Chinese-speaking clients of a trading platform across live chat, email, and phone. Guide clients through onboarding and KYC verification, explain platform features, resolve account issues, provide accurate financial-market guidance, gather feedback, and collaborate with internal teams to improve client satisfaction. Requires fluent English and Chinese communication, strong interpersonal skills, and flexibility for rotating weekly shifts.

Manage Japan-facing trading platform localization and development, integrations, vendor relationships, requirements, UAT, delivery, and issue resolution. Establish IT governance, risk management, access controls, incident management, audit evidence, and operational resilience. Maintain BCP/DR procedures and internal IT infrastructure, including networks, security tools, endpoints, accounts, and support escalation. Monitor cybersecurity and third-party risks while coordinating regulatory and audit responses.

Lead all finance activity across UAE entities, owning regulatory reporting, consolidation, treasury, audits, budgeting, tax compliance, banking/PSP relationships, and people management for the regional finance team.

Leads the independent internal audit function for a regulated trading platform. Establishes audit frameworks, risk-based plans, budgets, and reporting; evaluates governance, risk management, controls, AML/CFT, cybersecurity, regulatory reporting, client protection, and third-party risks. Reports to the Audit Committee and Supervisory Board, coordinates with regulators and external auditors, manages audit resources, escalates findings, and oversees remediation. Requires strong Azerbaijani capital markets knowledge, financial services audit experience, managerial leadership, integrity, and fluent Azerbaijani and English.

Leads the company’s finance and accounting function, including IFRS reporting, tax filings, CBAR regulatory reporting, capital adequacy compliance, budgeting, forecasting, internal controls, audits, and financial risk management. Represents the company before regulators and tax authorities, maintains accounting systems and compliance frameworks, and builds and manages the finance team. Requires Azerbaijani accounting expertise, professional accountant certification, financial-services experience, and strong leadership skills.

Review, draft, negotiate, and administer complex commercial contracts across multiple jurisdictions. Identify and mitigate legal, regulatory, and business risks; ensure compliance with laws such as MiFID II and GDPR; verify contracting entities and beneficial ownership; manage renewals, terminations, governing law, and dispute provisions; maintain legal records; and advise global stakeholders. The role requires autonomous decision-making, strong organization, communication, leadership, and extensive international legal experience.

Manage operational risk across business functions by identifying and assessing risks, reviewing processes and controls, maintaining the risk register, investigating incidents, tracking remediation, preparing leadership and regulatory reports, and improving risk governance frameworks in line with regulations and industry standards.

Leads the Group Internal Audit function across a multinational trading platform, setting audit strategy, overseeing risk-based audits, managing issue remediation, and providing independent assurance to the Board and Audit Committee. The role covers governance, technology, cyber, AML/KYC, financial crime, market abuse, conduct, product governance, outsourcing, model risk, and financial controls while ensuring alignment with FCA, CySEC, ASIC, and other regulatory expectations.

Develop sourcing strategies, conduct direct searches for senior and executive roles, build talent maps and candidate pipelines, and engage candidates across global markets. Provide insights on talent availability, compensation expectations, competitors, and local hiring challenges. Partner with talent leaders to refine searches, maintain accurate ATS data, and synthesize research into structured candidate profiles.

Plans and publishes social media content, manages community engagement and review platforms, coordinates branded marketing campaigns and events, oversees photo and video production, tracks content performance, and supports engagement initiatives. Requires strong written communication, attention to detail, project coordination, and familiarity with design and social media tools.

Own and grow an international affiliate partner portfolio, serving as the primary relationship contact. Identify and negotiate with new partners, manage partnership initiatives through launch and review, analyze performance, and coordinate with Compliance, Analytics, CRM, Product, Finance, and Marketing. Use AI tools and automation to improve research, communication, reporting, and workflows while ensuring partner activity meets regulatory, commercial, and brand standards.

Own the product strategy and execution of LLM-powered customer-service agents across multiple regulated markets. Responsibilities include building intent taxonomies, evaluation frameworks, and deflection roadmaps; managing production deployments and go/no-go decisions; assessing multilingual performance; coordinating Engineering, Customer Success, Compliance, and executives; and producing regulatory evidence, PRDs, ADRs, and executive materials.

Guide approved clients through onboarding, account funding, first trades, and early engagement. Proactively resolve activation barriers, explain platform features and trading tools without providing financial advice, maintain CRM records, conduct re-engagement outreach, and coordinate handoffs to Premium Client Managers. Collaborate with Compliance, Operations, Support, and Marketing to improve onboarding and client activation in a regulated financial-services environment.

Designs, audits, and improves Zendesk automations, workflows, routing, ticket fields, and business rules to increase customer service efficiency and accuracy. Monitors service KPIs, creates performance reports, documents processes, trains stakeholders, and collaborates with Compliance to embed FCA Consumer Duty, vulnerability screening, and audit trail requirements. Requires strong Zendesk administration, analytical, process improvement, communication, and financial services compliance capabilities.