Jobs at Capital

Own the enterprise security governance, risk, and compliance framework for a global regulated fintech. Responsibilities include mapping controls to international regulations, managing multi-jurisdiction obligations, interpreting regulatory requirements, advising executive stakeholders, defining security architecture standards, and supporting third-party risk and operational resilience programs.

Designs, audits, and improves Zendesk automations, workflows, routing, ticket fields, and business rules to increase customer service efficiency and accuracy. Monitors service KPIs, creates performance reports, documents processes, trains stakeholders, and collaborates with Compliance to embed FCA Consumer Duty, vulnerability screening, and audit trail requirements. Requires strong Zendesk administration, analytical, process improvement, communication, and financial services compliance capabilities.

Leads regional dealing desk operations for a regulated trading platform, overseeing execution, market coverage, liquidity, pricing, risk controls, regulatory compliance, incident management, and reporting. Manages and develops the dealing team, partners with Risk, Compliance, Finance, and Technology, and serves as a liaison with regulators and group stakeholders. Supports product launches, market expansion, strategy development, and operational scalability.

Lead Capital.com’s Brazil business, owning the country plan, P&L, commercial growth, sales, client acquisition, regulatory standing, and local operations. Build relationships with partners, intermediaries, institutional counterparties, regulators, banks, and service providers. Establish effective policies, controls, reporting, and administrative processes while coordinating with regional and group functions. Serve as a potential statutory officer and maintain Central Bank fit-and-proper requirements.

Execute day-to-day HR operations across the employee lifecycle in Poland: onboarding/offboarding, contract administration, HRIS data maintenance, EOR coordination, compliance with Polish labour law and GDPR, support payroll input, time & attendance, global mobility and immigration administration, and respond to employee/manager HR queries.

Review, draft, negotiate, and administer complex commercial contracts across multiple jurisdictions. Identify and mitigate legal, regulatory, and business risks; ensure compliance with laws such as MiFID II and GDPR; verify contracting entities and beneficial ownership; manage renewals, terminations, governing law, and dispute provisions; maintain legal records; and advise global stakeholders. The role requires autonomous decision-making, strong organization, communication, leadership, and extensive international legal experience.

Build and extend marketing analytics infrastructure: develop data models and attribution systems, design and deploy LLM-based agents, create end-to-end automation pipelines and integrations, and deliver Slack bots and tooling to enable non-technical marketers to access AI-driven analysis.

The Product Operations Manager drives operational excellence across product squads, optimising delivery processes and facilitating high-quality product launches while maintaining alignment with strategic priorities.

The Retention Officer builds relationships with Swiss clients, providing market insights and support while driving retention through strategic engagement and collaboration across teams.

The Senior Python Engineer will design, develop, and maintain internal AI-driven tools, APIs, and workflows, focusing on automation and system integrations to enhance efficiency at Capital.com.

In this role, a Data Engineer will develop and maintain data pipelines, implement quality checks, enhance reporting processes, and collaborate with stakeholders.

Develop and optimize backend systems for a trading platform, ensuring scalability, security, and high performance while collaborating with cross-functional teams.

Perform daily and monthly bank reconciliations; process accounts payable and receivable; support month-end close with reconciliations and schedules; assist in preparing financial statements and reports; ensure accurate data entry and documentation for audits.

Drive compliance operations for an Australian OTC-derivatives business under AFSL, ASIC, and AML/CTF requirements. Responsibilities include overseeing KYC/AML onboarding, maintaining policies and compliance registers, supporting regulatory and audit requests, testing controls, conducting risk assessments, driving remediation, and preparing board and committee reports. The role requires financial-markets compliance experience, strong regulatory knowledge, analytical ability, and confident stakeholder communication.

Accountable risk leader for the UK entity, overseeing enterprise risk framework, regulatory and prudential requirements, outsourced Group risk service delivery, and risk MI. Provide 2nd-line oversight across financial, operational, conduct, and third‑party risks, engage with the FCA, and build local risk capability while managing intra‑group service quality and regulatory compliance.

Provide bilingual (English/Chinese) client support via live chat, email, and calls; assist with KYC and platform onboarding; give platform tours; collect feedback and liaise with internal teams to resolve issues; maintain client trust and stay informed about financial markets. Flexible shift work including nights and weekends required.

Lead product positioning and end-to-end GTMs for trading products: partner with Product early, build messaging architecture, coordinate launches with marketing and creative, run competitive and data-driven market intelligence, define adoption metrics, mentor PMM team, and improve processes.

Provide commercial legal advice on financial-services licensing and cross-border regulatory matters. Support authorization projects, draft and review business plans, manuals, contracts, and legal documents; research foreign regulations; advise on license applications; liaise with external consultants and business teams to mitigate legal risk for new product launches.

Lead end-to-end security for digital-asset custody and on-chain services: own custody stack (MPC key management, signing, wallet segregation), define crypto-specific hardening and detection use cases, run incident response for crypto scenarios, manage crypto vendor risk, and map controls to regulatory frameworks while partnering with InfraSec, AppSec, IAM, SOC, risk and compliance.

Lead and maintain the firm's regulatory compliance and AML/CTF framework in Brazil, act as statutory representative to regulators, oversee onboarding, monitoring, sanctions screening, reporting, internal controls, crisis response, training, and board reporting while partnering with senior leaders to embed compliance across the business.