Jobs at C3EL

Leads enterprise IT support services for the U.S. Marine Corps Education Command. Oversees multidisciplinary network, systems, cybersecurity, help desk, and AV/VTC teams across multiple locations. Manages staffing, subcontractors, budgets, task orders, schedules, deliverables, service levels, incidents, cybersecurity remediation, transitions, risks, and customer communications. Requires extensive DoD IT service delivery experience, active Secret clearance, U.S. citizenship, and strong contract and personnel management capabilities.

Provides senior Tier 2 and Tier 3 deskside and remote IT support in Windows and Apple environments. Troubleshoots hardware, software, mobile devices, VPN, Active Directory, Office 365, Google Workspace, conferencing systems, and related technologies. Performs imaging, deployments, repairs, asset management, lifecycle refreshes, ITSM documentation, and VIP support. Escalates complex issues, supports junior engineers, assists with projects, and meets service-level commitments.

Supports NASA SEWP procurement activities from RFQ response through order closeout. Responsibilities include reviewing requirements, obtaining and reconciling vendor quotes, preparing pricing and documentation, coordinating technical and contractual inputs, tracking approvals and deadlines, maintaining Salesforce and SEWP records, supporting provider administration, and coordinating post-award procurement, fulfillment, reporting, modifications, and closeout activities.

Provides Tier 2 and Tier 3 remote and deskside IT support for Windows, macOS, and iOS environments. Responsibilities include diagnosing hardware and software issues, imaging and deploying devices, asset management, lifecycle refreshes, mobile device support, conference room and VTC setup, ITSM documentation, VIP support, and escalation of complex issues. Supports Active Directory, Office 365, Google Workspace, VPN, SCCM, and related tools while assisting junior engineers and leading small projects.

Provides cross-functional application, account, desktop, workstation, printer, peripheral, and basic network support at Scott Air Force Base. Manages tickets, escalations, user setups, migrations, relocations, troubleshooting, documentation, metrics, and coordination with Government administrators and DISA support teams. Provides workload coverage, backfills absent staff, supports transitions, and maintains service continuity during peak periods.

Provides DoD-wide application and systems support, including user account administration, troubleshooting, ticket management, escalation, migrations, documentation, and coordination with government and higher-tier administrators. Supports contract-writing and business applications, maintains SOPs and knowledge bases, tracks support metrics, and identifies recurring workflow issues. Requires U.S. citizenship, Secret clearance eligibility or higher, and at least five years of relevant experience.

Provides on-site end-user and systems administration support at Scott Air Force Base. Responsibilities include workstation setup and relocation, peripheral and printer troubleshooting, desk-to-switch connectivity troubleshooting, ticket documentation, testing, escalation, and coordination with DoD application administrators and DISA support teams. The role requires Windows, enterprise hardware, network connectivity, and ticketing experience, along with U.S. citizenship and Secret clearance eligibility.

On-site at Scott AFB, maintain and engineer a resilient enterprise IP voice/video infrastructure for DoD. Configure and troubleshoot CUCM/CUBE/Oracle/Avaya platforms, SIP signaling, routing/switching (Cisco/Juniper), firewalls, QoS and VPNs. Validate changes, perform fault analysis, document configurations, and support capacity planning to ensure secure mission communications.

Operate and sustain DISA/DoD networks in a NOC: monitor alarms, manage circuits across optical and IP transport, perform real-time reroutes, execute change/hardware/software tasks, document incidents, and coordinate with internal/external teams to restore and maintain network availability.

Operate and sustain Joint Fires Network NOC services: monitor alarms, perform circuit configuration and real-time rerouting, manage incidents and changes, replace hardware, and coordinate with internal/external stakeholders to ensure secure, reliable network availability.

Support complex IT issues for end-users, providing Tier 2 and Tier 3 support in a diverse Windows environment, including hardware and software troubleshooting for both Windows and Apple systems.

Provide on-site UC network operations and incident management for DISA services at Hill AFB: monitor alarms, configure TDM/SIP circuits, troubleshoot, document tickets in ServiceNow, and maintain network availability for mission-critical communications.

The Implementations Network Engineer III supports DISA with network configuration and servicing, oversees deployments, tests systems, and facilitates project-based network rollouts.

The Network Administrator will manage IP networks, provide technical support, troubleshoot issues, and monitor network events while working in a 24/7 environment.

The Network Administrator will support DISA ESGS, manage network events, configure routers and switches, and troubleshoot SATCOM issues. Requires 24/7 shift work.