Jobs at C3EL

Leads a Department of Defense telecommunications services support program, overseeing contract performance, staffing, schedules, workloads, quality assurance, risk management, reporting, deliverables, customer coordination, and transition activities. Manages multidisciplinary and geographically dispersed teams, coordinates inventory, ordering, customer support, and engineering functions, and serves as the primary interface with Government stakeholders. Ensures operational continuity, contract compliance, and timely execution of program requirements.

Provides senior technical engineering support for DoD telecommunications transition activities. Assesses existing network configurations, evaluates alternatives, develops technical and acquisition requirements, and supports planning, provisioning, implementation, cutover, validation, and issue resolution. The role works across transport and access services, private lines, MPLS, Ethernet, optical networking, IP VPN, VoIP, satellite, wireless, and managed network services while supporting customer communications and process improvement.

Provides cross-functional application, account, desktop, workstation, printer, peripheral, and basic network support at Scott Air Force Base. Manages tickets, escalations, user setups, migrations, relocations, troubleshooting, documentation, metrics, and coordination with Government administrators and DISA support teams. Provides workload coverage, backfills absent staff, supports transitions, and maintains service continuity during peak periods.

Provides on-site AV/VTC, telecommunications, unified communications, conference-room, event, voice/video/data, and cabling support at Scott AFB. Responsibilities include maintaining and troubleshooting VTC systems, Microsoft Teams and conference-room technology, supporting meetings and events, managing service incidents, coordinating with DoD network administrators, and installing or testing telecommunications cabling. Requires U.S. citizenship, Secret clearance or higher, a high school diploma, and at least two years of relevant experience.

Provides DoD-wide application and systems support, including user account administration, troubleshooting, ticket management, escalation, migrations, documentation, and coordination with government and higher-tier administrators. Supports contract-writing and business applications, maintains SOPs and knowledge bases, tracks support metrics, and identifies recurring workflow issues. Requires U.S. citizenship, Secret clearance eligibility or higher, and at least five years of relevant experience.

Provides on-site end-user and systems administration support at Scott Air Force Base. Responsibilities include workstation setup and relocation, peripheral and printer troubleshooting, desk-to-switch connectivity troubleshooting, ticket documentation, testing, escalation, and coordination with DoD application administrators and DISA support teams. The role requires Windows, enterprise hardware, network connectivity, and ticketing experience, along with U.S. citizenship and Secret clearance eligibility.

On-site at Scott AFB, maintain and engineer a resilient enterprise IP voice/video infrastructure for DoD. Configure and troubleshoot CUCM/CUBE/Oracle/Avaya platforms, SIP signaling, routing/switching (Cisco/Juniper), firewalls, QoS and VPNs. Validate changes, perform fault analysis, document configurations, and support capacity planning to ensure secure mission communications.

Operate and sustain DISA/DoD networks in a NOC: monitor alarms, manage circuits across optical and IP transport, perform real-time reroutes, execute change/hardware/software tasks, document incidents, and coordinate with internal/external teams to restore and maintain network availability.

Operate and sustain Joint Fires Network NOC services: monitor alarms, perform circuit configuration and real-time rerouting, manage incidents and changes, replace hardware, and coordinate with internal/external stakeholders to ensure secure, reliable network availability.

Maintain and support multi-user Red Hat Linux systems and associated global network management infrastructure. Administer VMware environments, storage (SAN/NAS), enclave switches, scripting, DISA STIG hardening, AWS cloud resources, and SLAs. Provide documentation, on-call and emergency support, and mentor junior staff while tracking performance metrics.

Provide regional technical leadership for LAN/WLAN/WAN design, installation, configuration, management, and troubleshooting across DoD/DHA Pacific medical facilities. Serve as regional network point of contact, advise government stakeholders, lead specialists, maintain standards, and use tools like SolarWinds, ARMIS, and Ansible to ensure high availability and security.

Serve as cleared senior network SME for DoD medical networks. Lead resolution of complex LAN/WLAN/WAN issues, design and enforce standards, configure firewalls/VPNs/IDS, use SolarWinds/ARMIS/Ansible for diagnostics, advise government stakeholders, lead teams, and support performance, capacity planning, and high-availability across DHA facilities.

Lead contract team across CONUS, Pacific, and Europe to ensure technical, schedule, quality, staffing, and reporting requirements are met. Provide contract oversight, coordinate cross-regional work and escalations, track deliverables and risks, manage staffing and compliance, support contract administration, and serve as primary Government point of contact.

Provide regional technical leadership and high-level installation, configuration, documentation, management, and troubleshooting for LAN/WLAN/WAN across DoD/DHA medical facilities in Europe. Advise government and contractor staff, lead network specialists, maintain standards, and ensure security and high availability using tools like Orion SolarWinds, ARMIS, and Ansible.

Support complex IT issues for end-users, providing Tier 2 and Tier 3 support in a diverse Windows environment, including hardware and software troubleshooting for both Windows and Apple systems.

Provide on-site UC network operations and incident management for DISA services at Hill AFB: monitor alarms, configure TDM/SIP circuits, troubleshoot, document tickets in ServiceNow, and maintain network availability for mission-critical communications.

Design and prepare drawings for outside-plant (OSP) and inside-plant (ISP) telecom infrastructure. Plan cable routing, site development, and construction; install and support copper and fiber systems, cabinets, racks, and grounding; produce technical documentation using OSP/ISP design tools.

Perform configuration management for DoD networks: maintain CM plan and CMDB, process and audit change requests in ServiceNow, track CIs, produce audit reports, support ServiceNow dashboards, and improve CM processes.

The Implementations Network Engineer III supports DISA with network configuration and servicing, oversees deployments, tests systems, and facilitates project-based network rollouts.

Provide on-site Unified Capabilities support in a 24x7 DISA Global Operations Center: monitor alarms, manage incidents/tickets in ServiceNow, configure voice/IP circuits (TDM/SIP), maintain route plans and device profiles, perform packet analysis, coordinate with stakeholders, and ensure service restoration for mission-critical DoD communications.