Teams at C3EL

The Proposal Manager / Solutions Architect leads and executes Federal proposal development, ensuring compliance and high-quality submissions in a fast-paced environment, while managing processes and collaborating with various stakeholders.

Provide Tier 2/3 deskside and remote support for Windows and Apple devices, handle imaging, deployment, asset management, IMACs, mobile device troubleshooting, VTC/Zoom setups, and escalate complex issues while documenting work in ITSM.

Provide first-line technical support: troubleshoot laptops, networks, printers, and email; perform laptop imaging and domain joins; manage AD user accounts and Exchange mailboxes; document support actions; escalate complex issues.