Teams at C3EL

Leads enterprise IT support services for the U.S. Marine Corps Education Command. Oversees multidisciplinary network, systems, cybersecurity, help desk, and AV/VTC teams across multiple locations. Manages staffing, subcontractors, budgets, task orders, schedules, deliverables, service levels, incidents, cybersecurity remediation, transitions, risks, and customer communications. Requires extensive DoD IT service delivery experience, active Secret clearance, U.S. citizenship, and strong contract and personnel management capabilities.

Provides senior Tier 2 and Tier 3 deskside and remote IT support in Windows and Apple environments. Troubleshoots hardware, software, mobile devices, VPN, Active Directory, Office 365, Google Workspace, conferencing systems, and related technologies. Performs imaging, deployments, repairs, asset management, lifecycle refreshes, ITSM documentation, and VIP support. Escalates complex issues, supports junior engineers, assists with projects, and meets service-level commitments.

Supports NASA SEWP procurement activities from RFQ response through order closeout. Responsibilities include reviewing requirements, obtaining and reconciling vendor quotes, preparing pricing and documentation, coordinating technical and contractual inputs, tracking approvals and deadlines, maintaining Salesforce and SEWP records, supporting provider administration, and coordinating post-award procurement, fulfillment, reporting, modifications, and closeout activities.