Teams at C3EL

Leads a Department of Defense telecommunications services support program, overseeing contract performance, staffing, schedules, workloads, quality assurance, risk management, reporting, deliverables, customer coordination, and transition activities. Manages multidisciplinary and geographically dispersed teams, coordinates inventory, ordering, customer support, and engineering functions, and serves as the primary interface with Government stakeholders. Ensures operational continuity, contract compliance, and timely execution of program requirements.

Provides senior technical engineering support for DoD telecommunications transition activities. Assesses existing network configurations, evaluates alternatives, develops technical and acquisition requirements, and supports planning, provisioning, implementation, cutover, validation, and issue resolution. The role works across transport and access services, private lines, MPLS, Ethernet, optical networking, IP VPN, VoIP, satellite, wireless, and managed network services while supporting customer communications and process improvement.

Provides cross-functional application, account, desktop, workstation, printer, peripheral, and basic network support at Scott Air Force Base. Manages tickets, escalations, user setups, migrations, relocations, troubleshooting, documentation, metrics, and coordination with Government administrators and DISA support teams. Provides workload coverage, backfills absent staff, supports transitions, and maintains service continuity during peak periods.