Jobs at Butlin's

Leads resort teams across accommodation and a chosen specialist area, coaching staff, driving sales and guest experience targets, resolving guest issues, supporting audits, and delivering operational improvements. The role connects manager plans with team execution, supports onboarding and development, and adapts across departments. Specialisms include buffets, bars and shops, restaurants and QSRs, or Splash, with pool safety expertise required for Splash.

Manage the end-to-end recruitment process for a resort, overseeing 50–100 vacancies across multiple specialisms. Lead a small recruitment team, plan resourcing activity, partner with hiring managers, run assessments, support onboarding, and deliver attraction campaigns with local schools and universities. Promote the employer brand, ensure fair and legally compliant recruitment practices, and coach team members through regular development discussions. The role is resort-based and requires some weekend work.

Handle inbound guest enquiries by phone and computer booking systems, provide empathetic, solutions-focused assistance, book holidays, resolve issues, and balance guest needs with commercial considerations while working flexible shifts.

As a Subway Manager, you'll oversee operations, maintain service standards, manage team performance, and ensure compliance with food safety and hygiene policies, focusing on delivering an enjoyable guest experience.

Install and repair floor coverings in residential and commercial spaces, ensuring proper measurement, preparation, and compliance with safety standards while providing excellent guest service.

Supervisory, hands-on role ensuring operational standards, guest experience, audits and compliance across accommodation, food & beverage, pools, sports and retail. Coach and develop multi-skilled teams, drive upselling and stock processes, manage rostering, health & safety, and capture guest feedback to improve NPS and ENPS.

Provide guest-facing security at a resort: welcome guests, check IDs, supervise licensed venues, conduct foot and vehicle patrols, respond calmly to incidents (including fire alarms), and ensure a safe, welcoming experience across family breaks, festivals, and corporate events. Full SIA and First Aid training provided; role involves rotational 24/7 shifts.

The Supervisor Plus will oversee team operations, ensure compliance and standards, coach staff, manage guest experiences, and drive sales. This role is versatile across various departments, focusing on operational excellence and customer satisfaction.

The Stage Manager oversees technical entertainment delivery, coordinates stage teams, supports artists, and maintains technical equipment for shows and events.

The Supermarkets & Vending Manager oversees daily operations, ensuring guest satisfaction, commercial success, compliance with standards, and team engagement.

Monitor the resort CCTV and act as control for Resort Safety: dispatch SIA-licensed teams, respond to incidents and fire calls, liaise with emergency services, and ensure guest safety across shifts.

Lead and manage production and wardrobe teams to plan, deliver and troubleshoot live shows, events and resort activations. Oversee rehearsals, schedules, budgets, staffing, risk assessments and quality standards; develop team skills, understudy programmes, and guest-focused entertainment while ensuring health, safety and compliance.

Lead floor teams to deliver fast, friendly service and consistent product quality. Manage rotas, labour and budgets, enforce food safety and compliance, control stock/waste, and coach staff to meet KPIs like NPS, speed of service, and revenue targets.

Lead production and wardrobe teams to plan, deliver and manage all entertainment productions, shows and events across the resort. Oversee scheduling, rehearsals, technical requirements, H&S compliance, budgets, understudy programmes, guest feedback and cross-functional stakeholder coordination to ensure safe, on-time, high-quality guest experiences.

Support the technical team by creating show reports, stage plans and schedules; run technical and dress rehearsals; liaise with production and entertainment leadership; perform manual tasks including loading/unloading, equipment/security, storage and maintenance of scenery; enforce health and safety procedures to ensure smooth show operations.