The Role
Forecast, analyze, report, and roster resort teams to ensure appropriate staffing at the right time and place. Manage short- and long-term workforce planning, roster compliance, KPI delivery, budget alignment, headcount planning, and productivity analysis. Implement consistent ways of working in the SAM and Workforce systems, identify risks and improvement opportunities, maximize available hours, and collaborate with leaders across departments to support business needs.
Summary Generated by Built In
The specialist role of the Team Planning Scheduler is to support our Resort Teams by accurately forecasting, reporting, analysing and rostering our team including with, ultimately ensuring we deliver the right team in the place at the right time.
This role will play a pivotal role in short and long term planning.
This role will play a pivotal role in short and long term planning.
KPI's
Labour cost vs. budget
Labour cost vs. budget
Overtime costs
Forecast vs actual hours
Compliance with working time directive
Efficiency improvements
GENERAL DUTIES & KEY ACCOUNTABILITIES
Efficiency improvements
GENERAL DUTIES & KEY ACCOUNTABILITIES
Produce accurate weekly rotas and forecasted demand
Align staffing levels with sales forecast
Monitor and adjust schedules in response to absence, demand changes and business needs
Ensure fair and consistent and allocation of hours
Ensure schedules comply with working time directive
Identify risks to budget
Maintain accurate workforce within scheduling systems
Maintain accurate records of absence, holidays and shift changes
Communicate rota changes effectively
Monitor and adjust schedules in response to absence, demand changes and business needs
Ensure fair and consistent and allocation of hours
Ensure schedules comply with working time directive
Identify risks to budget
Maintain accurate workforce within scheduling systems
Maintain accurate records of absence, holidays and shift changes
Communicate rota changes effectively
KEY KNOWLEDGE/ EXPERIENCE & QUALIFICATION REQUIREMENTS
Experience in rota planning or workforce scheduling
Strong numerical and analytical skills
Proficient in excel and workforce management systems
Good understanding of labour cost control
Strong organisational skills
Experience in hospitality, retail or leisure would be desirable.
Strong numerical and analytical skills
Proficient in excel and workforce management systems
Good understanding of labour cost control
Strong organisational skills
Experience in hospitality, retail or leisure would be desirable.
Key Responsibilities
For this specialist role, you should have previous experience in team planning and forecasting, it is desirable if you have experience with volume rostering and with a strong knowledge of the SAM platform. You will be working with lots of Leaders across many departments, therefore able to build, develop and enhance current working relationships with all Leaders of the business. You should enjoy taking ownership of challenges and competing tasks, with an eye for accurate detail and be a driver of change with a lean thinking mindset.
You should have the ability to plan, manage and execute effective rosters, be well organised, understand designated budgets to work within a financial framework and a structured environment.
About
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Skills Required
- Previous experience in team planning and forecasting
- Ability to plan, manage, and execute effective rosters
- Strong organizational skills and attention to detail
- Ability to work within designated budgets and a structured financial framework
- Ability to build and maintain working relationships with leaders across departments
- Ability to manage competing tasks and take ownership of challenges
- Lean-thinking mindset and ability to drive change
- Experience with volume rostering
- Strong knowledge of the SAM platform
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The Company
What We Do
Butlin's is a prominent British holiday company established in 1936, renowned for providing family-focused seaside holidays and short breaks. Operating three major resorts in Minehead, Skegness, and Bognor Regis, the company offers a wide range of entertainment, activities, and accommodation options. With over 4,000 employees, Butlin's is dedicated to creating memorable experiences for millions of guests, maintaining its legacy as a leader in the UK staycation market.
