Jobs at BOLD3 Coffee

Support campaign execution by managing outbound workflows, producing and analyzing campaign reports, ensuring proper targeting via data mining, researching trends and best practices, and maintaining adherence to approved campaign processes while coordinating distribution to the Sales team.

Write and execute press and earned-media materials, build media relationships, craft customer-facing communications and nominations, maintain on-brand messaging, and develop PR reporting to measure campaign impact.

Support sales operations by preparing invoices, handling client requests and concerns, coordinating team schedules and materials, organizing high-quality sales presentations, and researching market trends to improve customer satisfaction and grow the brand.

Coordinate promotional signage production from concept to execution, manage requests, invoicing, deliveries and promo database entries, review creative for brand alignment, collaborate with stakeholders, and support safe workplace practices.

Greet and assist guests as the facility's first point of contact. Handle phone, email, and face-to-face inquiries, resolve guest issues, report equipment or safety problems, attend team meetings, and support a positive customer experience.

Support sales operations by building and maintaining distribution pipelines, posting sales and purchase transactions, confirming goods received, engaging prospects and clients, meeting revenue quotas, and coordinating with management and support staff to drive revenue growth.

Support in-store brand and customer experience by monitoring performance, greeting and assisting customers, handling issues professionally, implementing marketing and sales strategies, engaging clients about products and loyalty programs, and creating branded content such as blogs and social posts.