Jobs at BlueGrace Logistics

Analyzes business processes and system integrations across ERP, TMS, WMS, CRM, and finance platforms. Documents integration requirements, data mappings, APIs, EDI transactions, workflows, and system specifications. Partners with technical teams, vendors, carriers, and customers to onboard, test, troubleshoot, and resolve integration issues. Supports UAT, regression testing, data reconciliation, change management, governance, and solution delivery.

Supports the Accounts Receivable team with basic payment posting, data entry, record maintenance, administrative tasks, and rotational assignments under supervision. Follows documented processes, controls, and timelines while receiving foundational training. The role requires attention to detail, teamwork, communication skills, basic Microsoft Office proficiency, and a willingness to learn accounting and finance processes.

Design, develop, test, and maintain scalable full-stack applications and services. Build frontend applications, backend services, RESTful APIs, and microservices; participate in architecture and technical decisions; troubleshoot issues; conduct code reviews; mentor engineers; and support Agile development, deployment, testing, and continuous improvement initiatives.

Designs and implements integrations between customer systems and BlueGrace platforms. The role analyzes business processes, documents integration requirements, reviews API and EDI specifications, creates process maps and work items, conducts end-to-end testing, manages go-live configurations, troubleshoots integration issues, and supports ongoing customer development. Strong communication, analytical ability, attention to detail, and experience with APIs, SFTP, data formats, Postman, Azure, and SQL are required.

Supports high-volume enterprise freight operations by entering shipment orders, verifying load details, scheduling appointments, tracking shipments, resolving exceptions, retrieving documents, and processing transaction-level adjustments. Serves as a frontline contact for customers, carriers, and internal teams while maintaining accurate TMS records, meeting service-level expectations, and coordinating timely issue resolution.

Supports enterprise freight operations by entering and verifying shipment orders, scheduling pickup and delivery appointments, monitoring shipments, resolving exceptions, retrieving documents, processing transaction adjustments, and responding to customer inquiries. The role requires accurate high-volume data entry, effective communication with customers and carriers, strong organization, and proficiency with TMS platforms and Microsoft Office.

Builds and manages a drayage carrier network across ports, rail ramps, and inland destinations. Responsibilities include carrier relationship management, capacity procurement, onboarding, pricing, shipment execution, appointment coordination, documentation, performance monitoring, and resolving operational issues. The role requires hands-on drayage experience, knowledge of port and rail operations, chassis management, pricing, compliance, and TMS tools. It is an on-site, relationship-driven position requiring strong organization, communication, negotiation, and problem-solving skills.

Owns complex general ledger activities, monthly journal entries, account reconciliations, consolidated financial schedules, and multi-entity accounting. Supports internal and external audits, maintains U.S. GAAP compliance and internal controls, resolves variances, responds to operational inquiries, mentors Staff Accountants, and contributes to process improvements in a high-volume freight brokerage environment.

Owns strategic customer relationships for managed logistics accounts, serving as the primary point of accountability. Responsibilities include conducting business reviews, managing account strategy and retention risk, monitoring transportation and financial metrics, overseeing projects and ROI reporting, resolving service and billing issues with Operations, and coordinating internal teams to maintain customer satisfaction and account performance.

Manages and develops a BDR team through onboarding, coaching, performance management, outreach strategy, pipeline generation, and quota accountability. Oversees daily operations, conducts one-on-one meetings and performance reviews, analyzes KPIs, optimizes sales technology and prospecting cadences, and participates in BDR hiring. The role focuses on improving team capabilities, outbound execution, data accuracy, and qualified pipeline generation.

Audits freight invoices with variances exceeding five dollars, routes discrepancies to carrier, business group, or customer queues, verifies supporting documentation, and reviews return and document queues. Communicates with internal and external teams to correct invoices, interprets customer contracts and carrier tariffs, audits daily shipping records, and provides concise resolution notes. Requires billing or customer service experience, strong communication, analytical and calculation skills, and proficiency with Microsoft Office, especially Excel.

Manages customer logistics accounts and transportation operations, with emphasis on LTL/FTL performance, service dashboards, trend analysis, issue resolution, root-cause analysis, reporting, and account-specific improvement projects. Coordinates with customers and internal teams, escalates critical issues, tracks project milestones, calculates ROI, and communicates operational performance and solutions.

Supports freight operations for contracted customers by tracking shipments, preparing reports, resolving service issues, communicating with carriers and customers, scheduling pickups and deliveries, and maintaining documentation. The role also identifies transit solutions, manages shipment records, monitors rejected or unconfirmed pickups, and partners with operations management to improve service quality and reduce failures.

Provides day-to-day logistics support for managed transportation customers, including freight booking, tracking, documentation, pickup confirmation, issue resolution, mode optimization, and reporting. Coordinates among carriers, customers, suppliers, and internal teams to prevent service failures, identify savings, improve processes, and maintain service-level commitments. Requires LTL and TL transportation experience, strong communication, collaboration, problem-solving, and process improvement skills.

Sources and qualifies logistics outsourcing prospects, conducts outbound prospecting, schedules discovery calls, manages leads and sales pipelines in CRM and Outreach.io, develops prospect relationships, meets sales quotas, and communicates customer pain points to support business development.

Manages customer logistics accounts and LTL operations, coordinating internal teams, monitoring service dashboards, analyzing transportation trends, resolving systemic issues, and leading account-specific improvement projects. Responsibilities include customer reporting, root cause analysis, corrective actions, ROI calculations, escalation management, and developing presentations and operational documentation. The role is fully onsite and requires strong transportation data analysis, project execution, and customer communication skills.

Manage and coach Commercial Sales Executives selling parcel, LTL, and truckload freight services. Responsibilities include live call coaching, 90-day onboarding, skill development, activity and pipeline oversight, truckload pricing approvals, performance reporting, and cross-functional collaboration. The role requires prior sales management experience, demonstrated success developing sales professionals, and transportation or logistics expertise.

Prospect for freight-shipping businesses through phone, email, and LinkedIn outreach. Qualify leads, identify shipping needs, book qualified meetings for Business Development Managers, maintain CRM pipeline records, follow up consistently, learn the BlueShip platform, and meet daily and weekly activity targets. This is a full-time, on-site entry-level sales role with structured training and a performance-based path to advancement.

Leads a Managed Logistics operations team in Guadalajara, overseeing customer support, reporting accuracy, productivity metrics, process improvement, staffing, employee coaching, training, onboarding, and operational execution. The role requires developing frontline employees, improving scalability and service quality, supporting customer go-lives, and participating in an after-hours on-call program.

Sources, qualifies, and engages high-volume transportation and logistics prospects through outbound and inbound channels. Generates qualified discovery calls, develops prospect relationships, manages CRM and Outreach.io records, identifies decision-makers, meets sales quotas, and communicates customer pain points to support solution positioning.