Jobs at Billtrust

Senior product leader setting the multi-year Applied Intelligence vision and roadmap for AI-powered B2B AR products. Own end-to-end AI product lifecycle, governance, evaluation standards, talent building, cross-functional partnership, and external representation to drive commercial impact and customer adoption.

Lead Billtrust's Applied Intelligence product strategy, build and scale AI product teams, define governance and evaluation standards, translate frontier AI into production-grade AR solutions, and represent the company externally to drive commercial impact and customer co-creation.

Develop and deploy predictive and deep learning models, analyze large datasets to surface insights, collaborate with cross-functional teams, produce visualizations and reports, and deliver model-driven features via web interfaces and APIs.

Lead People Operations and global HR compliance across multiple countries. Translate People strategy into executable workstreams, manage HR systems and vendors, redesign processes using AI-enabled automation, run operating rhythms and governance, lead change management and rollouts, maintain global policies and employee handbook, and partner with Legal on employment law, audits, and remediation.

The Senior Accountant manages monthly and quarterly financial close activities, prepares financial statements, and ensures compliance with accounting standards, focusing on continuous improvement and cross-functional collaboration.

Manage end-to-end contract renewals for an assigned B2B SaaS account portfolio: create tailored renewal strategies, negotiate pricing/terms, mitigate churn risk, maintain accurate Salesforce data, report renewal KPIs, and partner with Sales, CS, Legal, Finance, and Ops to drive on-time, value-anchored renewals and process improvements using AI-enabled tools.

Lead end-to-end UX design for complex B2B SaaS and fintech products. Drive AI-native experiences, user research, data-informed design, design systems, cross-functional collaboration, and mentor junior designers while ensuring high-quality handoffs to engineering.

Manage IT services including desktop support, endpoint management, and user computing, with a focus on automation and AI integration. Lead a team, oversee operational metrics, and ensure compliance while enhancing employee tech experiences.

Own commercial lifecycle of multiple Payments products from discovery through launch, adoption, and ongoing support. Define and prioritize product requirements, partner with engineering on delivery, lead go-to-market and messaging, integrate AI capabilities, engage customers for feedback and adoption, monitor KPIs and financial outcomes, run annual planning, and mentor other product managers. Travel quarterly for customer meetings and events.

The Manager, Customer Support will lead a team in providing high-quality service delivery, leveraging AI and automation while developing staff for growth and performance improvement, ensuring exceptional customer experiences.

The role involves managing corporate accounts, driving upsell opportunities, delivering product presentations, and collaborating across teams to ensure customer satisfaction and growth.

The Customer Account Executive will manage and expand mid-market and corporate customer relationships, driving revenue growth through upselling SaaS solutions and ensuring value realization through strategic partnerships.

The Sales Executive leads efforts to identify, qualify, and close new customers for a cloud-based SaaS solution, managing complex sales cycles and building relationships with key decision-makers.

The Sales Executive will develop sales strategies, identify prospects, manage complex sales cycles, and build relationships with corporate clients to drive revenue growth for Billtrust's SaaS solutions.

The Senior Product Marketing Manager will develop go-to-market strategies, elevate market positioning, and mentor team members while collaborating across functions to drive product adoption.