Jobs at Attentive

Lead the Journeys engineering team responsible for visual journey building and distributed workflow systems powering automated customer communications. Own roadmap, technical direction, architecture, reliability, observability, performance, and scalability. Partner cross-functionally on requirements, prioritization, tradeoffs, and delivery while hiring, coaching, and developing engineers. Improve operational maturity through incident response, on-call health, technical-debt reduction, and clear stakeholder communication.

Design and build AI-driven products and scalable software systems for marketers. Develop backend services, high-scale applications, responsive React interfaces, distributed microservices, and modular front-end systems. Contribute code, architecture, reviews, testing, quality assurance, and technical leadership. Collaborate with product and design teams in an Agile environment while implementing cloud operational excellence, monitoring, incident management, automation, cost optimization, and AWS Kubernetes deployments.

The Staff Software Engineer will build and scale machine learning systems for personalization, collaborating with teams to enhance project quality and performance.

Build and improve distributed data applications powering large-scale audience segmentation and personalized messaging. Own well-scoped features end to end, including design, implementation, testing, deployment, and operation. Collaborate with engineering, product, and design teams while developing expertise in distributed systems, data pipelines, real-time processing, databases, and platform performance.

Sell Attentive's AI-driven MarTech solutions to enterprise retail and e-commerce brands. Own full sales cycle, build C-suite relationships, use consultative discovery to close multi-product deals, leverage CRM and cross-functional teams, attend industry events, and meet revenue targets.

Lead partner integration messaging and go-to-market for technology integrations. Build launch playbooks, craft content and co-marketing assets, enable partners and internal teams, drive integration adoption, identify case studies, and coordinate with Product, Partnerships, CS, and Marketing to amplify "better together" stories.

Lead architecture and implementation of Attentive's Onsite Growth platform, building scalable backend services, APIs, and shared infrastructure. Drive cross-functional technical strategy with product, design, ML, and data teams, improve system reliability and observability, and mentor engineers. Identify and remediate systemic risks while enabling experimentation and AI-driven optimization to increase onsite conversion and list growth.

Leads a backend engineering team responsible for scalable, reliable systems. Balances people management, technical direction, architecture, and execution; hires, coaches, and develops engineers; guides complex initiatives from design through production; and partners with Product and Engineering stakeholders to improve system reliability, performance, maintainability, and team productivity.

Execute and optimize cross-channel retention marketing (SMS, email, push) for large brands using the Attentive platform. Build campaigns, journeys, segments, and reports; collaborate with CSM, Support, and Professional Services to drive customer adoption, measure key metrics, provide creative solutions, and maintain documentation and internal workflows.

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.

As a GTM Engineer, you'll build automation solutions, streamline workflows, enhance data quality, and implement AI tools to improve Sales and Customer Success operations.

As a Mid Market Account Executive, you will sell multiple products, engage with C-suite and VP-level marketing contacts, and manage a sales pipeline while exceeding quotas.

Lead design and implementation of scalable, reliable platform systems; define SLIs/SLOs and observability; drive cross-team strategic initiatives; mentor engineers; own production standards, incident management, and cost/operational optimization to improve platform reliability and scalability.

Own and improve Attentive's first-party data collection across the JS tag, Cloudflare Workers, and Java backend. Expand edge compute capabilities, build agentic AI systems to detect and fix data-quality issues, harden the event ingestion pipeline for reliability and observability, and lead technical direction on a small autonomous team while mentoring engineers.

The Senior Product Manager for the First-Party Data Platform will lead the development of web data collection tools, enhancing user experience and data quality through AI-driven solutions.

Build full-stack integrations and observability tooling for Attentive's event-driven marketing platform. Design React/TypeScript frontends and backend services, optimize performance and scalability, improve code quality with testing and reviews, collaborate cross-functionally, and reduce technical debt while contributing to technical decisions.

Serve as the technical backbone for sales by guiding prospects through evaluations, delivering customized demos, resolving technical/security questions, collaborating cross-functionally for onboarding and implementation, influencing product roadmap, and leading internal product enablement to drive client success for email and AI marketing solutions.

Lead and grow Attentive's Enterprise and Mid-Market sales in Australia as the regional commercial leader. Manage quota-carrying sellers, develop market-specific multi-product sales strategies, drive forecasting and pipeline rigor, influence cross-functional teams, own regional performance and client relationships, and represent the company externally to build brand and revenue.

Own architecture and long-term evolution of the NetSuite financial platform. Define multi-quarter architecture, build declarative and programmatic NetSuite solutions, lead complex redesigns (billing, pricing, OneWorld), implement integrations and release management, reduce technical debt, and ensure system stability, scalability, and CI/CD-driven deployments.

The Sales Development Representative will research potential customers, send outreach, and book meetings for Account Executives, focusing on building relationships and facilitating sales.