Jobs at Astreya

Supports organizational decision-making through complex data analysis, reporting, forecasting, dashboard development, and business intelligence initiatives. Analyzes large datasets across multiple systems, develops SQL-based reports and tools, identifies data-quality issues, improves and automates processes, and presents insights and recommendations. Collaborates with stakeholders, leads cross-functional initiatives, mentors team members, develops best practices, and contributes to KPI and methodology development.

Coordinates data center projects from initiation through delivery, managing assets, resources, schedules, budgets, requirements, change control, documentation, stakeholder meetings, tickets, reporting, and action items. The role tracks project progress, identifies issues and process improvements, supports KPI and metric analysis, coordinates regional teams, and escalates risks. Requires strong communication, organization, judgment, multitasking, customer service, and experience with Excel, Google Suite, ticketing systems, and project management tools.

Plans and coordinates multiple large-scale data center and network deployment projects from initiation through closure. Manages scope, schedules, milestones, resources, assets, risks, vendors, documentation, change control, stakeholder communications, and delivery within budget. Partners with technical and cross-functional teams, tracks KPIs, provides executive updates, and drives process improvements. Requires project management experience, data center or network lifecycle knowledge, strong analytical and communication skills, and the ability to manage concurrent projects across North American time zones.

Investigate and respond to complex cybersecurity incidents, including MDR alerts, malware, phishing, CASB, and SOC escalations. Conduct threat hunting, analyze logs, improve detection processes, automate security workflows, and manage investigations through remediation. Produce detailed incident reports and recommendations while applying knowledge of MITRE ATT&CK, network security, endpoint protection, SIEM/SOAR, cloud security, and scripting.

Designs, deploys, and supports enterprise infrastructure including Windows Server, VMware clusters, Azure resources, Active Directory, SSO, PKI, certificates, storage, and networking. Provides Level III escalation support, executes server migrations, manages patching and change control, creates technical documentation, and automates administrative processes with scripting. Collaborates with cross-functional teams and translates complex infrastructure concepts for stakeholders.

Provides modeling, data analytics, pricing, margin analysis, forecasting, and reporting support for client programs and corporate initiatives. Supports complex deal pricing, analyzes Bill of Materials cost data, monitors product changes, maintains cost-system settings, tracks performance indicators, identifies forecast risks, and prepares management reporting. The role also contributes to process improvement, reporting automation, scorecards, annual planning, and monthly forecasting.

Provides Level 2 technical support for enterprise and data-centre network infrastructure. Troubleshoots routing, switching, firewall, wireless, connectivity, and performance issues; monitors alerts; implements approved network changes and hardware replacements; maintains documentation; and coordinates with Level 3 teams, vendors, and service providers. Supports incident, problem, and change management while following security and operational standards.

Installs, configures, maintains, and troubleshoots network infrastructure including routers, switches, firewalls, VPN endpoints, servers, and CDN systems. Performs network upgrades, resolves outages and hardware or software issues, manages ISP and vendor relationships, handles traffic inquiries, and supports global production and corporate network environments. The role requires knowledge of routing, switching, server operating systems, Active Directory, DNS, virtualization, wireless controllers, firewalls, CDN infrastructure, and internet peering.

Provide 24x7 network support and incident response; troubleshoot layer 1-3 issues; maintain WAN/LAN, routing (BGP/ISIS), switching, firewalls, VPNs and CDN/peering; perform upgrades, vendor/ISP coordination, monitoring, SOPs, and shift-based coverage including weekends and swing hours.

Provides ticket-based systems administration and operational support for large-scale building management and physical security systems. Responsibilities include monitoring queues and infrastructure, troubleshooting servers and networks, documenting ticket metadata, coordinating with internal and third-party teams, supporting upgrades, and participating in 24/7 on-call outage response. Requires server administration, networking, troubleshooting, ticketing-process knowledge, communication skills, and a bachelor’s degree with 2–5 years of related experience or equivalent background.

Provides Level 2 operational support for enterprise and data-center networks. Troubleshoots routing, switching, firewall, wireless, connectivity, performance, and infrastructure issues; monitors alerts; implements approved configurations, upgrades, replacements, and network changes; maintains documentation; and coordinates with Level 3 engineers, vendors, and service providers. Supports incident, problem, and change-management processes while following security and operational standards.

Provides Level 2 operational support for enterprise and data-center networks. Responsibilities include troubleshooting routing, switching, firewalls, wireless, LAN/WAN connectivity, monitoring infrastructure, implementing approved changes, maintaining documentation, and resolving incidents with Level 3 teams, vendors, and service providers. The role also supports network maintenance, service restoration, change management, and continuous improvement while following security and operational standards.

Provides Level 2 operational support for enterprise and data-center networks. Troubleshoots routing, switching, firewall, wireless, LAN/WAN, connectivity, and performance issues; monitors infrastructure; implements approved configurations, upgrades, and hardware replacements; maintains documentation; and coordinates with Level 3 engineers, vendors, and service providers. Supports incident, problem, and change-management processes while following security and operational standards.

Provides Level 2 operational support for enterprise and data-centre networks. Responsibilities include troubleshooting routing, switching, firewalls, wireless, LAN/WAN connectivity, monitoring infrastructure, implementing approved changes, replacing hardware, maintaining documentation, and coordinating with Level 3 engineers, vendors, and service providers. The role also supports incident, problem, and change-management processes while following security and operational standards.

Executes global purchasing of assets and accessories while optimizing cost, delivery, inventory, lead times, and customer requirements. Prepares requisitions and purchase orders, maintains ERP and inventory data accuracy, monitors vendor and supply chain performance, supports billing issue resolution, and collaborates with global stakeholders. The role also drives process improvements, reporting, order accuracy, training materials, and supply chain efficiency through analysis and continuous improvement initiatives.

Lead end-to-end planning and delivery of complex, enterprise projects: create charters and schedules, manage budgets and vendors, lead cross-functional teams, identify and mitigate risks, communicate with stakeholders, run post-project reviews, and mentor junior PMs.

Plans and coordinates lab operations and network deployment projects from initiation through delivery. Responsibilities include BOM validation, inventory and asset management, project planning, milestone and risk tracking, change control, documentation, stakeholder and vendor coordination, status reporting, and process improvement. The role requires networking expertise, including Layer 2/3 concepts, IP networks, fiber optics, and optical technologies, along with project management experience supporting data centers or large-scale networks.

Installs, configures, maintains, and troubleshoots network infrastructure including routers, switches, firewalls, VPN endpoints, servers, data centers, and CDN environments. Performs network upgrades, resolves outages and incidents, manages ISP and vendor relationships, and supports global production and corporate networks. Requires strong knowledge of routing, switching, operating systems, Active Directory, DNS, virtualization, wireless infrastructure, CDN technologies, internet peering, and server hardware.

Supports global CDN cluster environments, including production deployments, network and Internet peering, server hardware, traffic issues, switch incidents, and ISP/vendor coordination. Performs network and server troubleshooting, root cause analysis, and outage resolution in a multi-vendor environment. Participates in 24/7 global support, including occasional weekend work, and requires knowledge of fiber-optic and optical transport technologies, programming or scripting, and network operations.

Provides Tier 2 operational support for globally distributed data center networks. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, automation, capacity planning, asset management, and coordination with facilities, vendors, and engineering teams. The role owns complex incidents, supports Tier 1 engineers, maintains operational procedures, and ensures timely resolution of critical network issues.