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Healthtech • Sales • Software • Analytics • Conversational AI
Own the end-to-end customer experience for large enterprise health system accounts, from implementation and go-live through adoption, renewal, and expansion. Manage strategic relationships with operational and C-suite stakeholders, lead complex programs, execute advanced configuration and workflow design, resolve escalations, coordinate cross-functional teams, and drive measurable customer outcomes. The role requires substantial healthcare system, B2B SaaS, enterprise account ownership, EHR, and executive relationship experience, with at least 25% quarterly travel.
Healthtech • Sales • Software • Analytics • Conversational AI
Owns end-to-end revenue recognition for SaaS subscriptions, usage-based billing, and professional services under ASC 606. Responsibilities include contract analysis, deferred revenue reconciliation, NetSuite billing, month-end close, reporting, technical accounting support, policy and SOX documentation, audit coordination, and cross-functional partnership. The role also designs agentic AI solutions to automate invoicing, reconciliations, and revenue workflows, while improving quote-to-cash systems and SaaS metrics reporting.
Healthtech • Sales • Software • Analytics • Conversational AI
Owns 50–60 healthcare SaaS accounts end to end, including implementation, adoption, renewals, expansion, executive business reviews, and proactive churn prevention. The role manages project timelines, coordinates internal teams, presents ROI and workflow outcomes to C-suite stakeholders, partners with sales, uses AI tools daily, and travels approximately 25% to customer meetings and go-lives.
