Jobs at Alight Solutions

Support CSS Finance Manager with planning, forecasting, and reporting of revenue and costs. Prepare variance analysis, financial models, budgeting, dashboards, and ad-hoc analyses to inform leadership. Partner with business leaders, enhance reporting, and support long-range planning and decision-making.

Define and maintain enterprise AI governance policies, standards, and controls; translate regulatory frameworks into enforceable requirements; document controls and evidence for audit readiness; partner with engineering, privacy, security, and legal to embed controls into the SDLC; support client inquiries, RFPs, and remediation tracking to ensure compliant, auditable AI deployments.

The Azure DevOps Engineer will design, build, and scale cloud infrastructure, automate deployments, enhance CI/CD capabilities, and ensure compliance and security for healthcare applications.

Handle inbound calls to provide financial education and transactional support on qualified and non-qualified retirement plans. Answer complex questions about distributions, loans, investments, and plan rules; troubleshoot issues, recommend tools/services, and process participant transactions.

Responsible for timely, accurate participant processing against client SLAs and quality scores. Prioritizes high-volume work, follows SOPs, documents actions, simplifies complex client plans, identifies and resolves process issues, and collaborates with leads. Requires self-driven learning, analytical thinking, and ability to work evening/night shifts.

Lead development, testing, and delivery of batch systems; own end-to-end batch delivery and client interactions; ensure post-implementation stability, automated job monitoring, debugging, and continuous improvement; provide technical leadership, quality assurance, and team coaching.

Process and validate participant documentation across multiple operational queues, accurately extract and enter data into PlanSmart, maintain 99% accuracy, ensure compliance and audit readiness, research and escalate discrepancies, meet SLAs, and protect sensitive participant information.

Lead and manage LTD leave of absence claims operations, ensuring compliance, high customer experience, SLA and KPI performance. Oversee a virtual team, provide SME guidance on leave programs, coach staff, handle escalations, drive continuous improvement, and support clients with diagnostic solutions.

Lead and manage the day-to-day operations of STD and LTD appeals, supervise ~40 appeals professionals, ensure compliant, timely determinations, monitor metrics, drive process improvements, collaborate with stakeholders, handle escalations, and support staffing and budget objectives.

Design, script, execute, and analyze load, stress, endurance, and scalability tests using LoadRunner, JMeter and APM tools. Identify business-critical flows, find bottlenecks, collaborate with development and infrastructure teams, document test plans/results, and support continuous improvement of performance testing processes.

Manage reconciliation between the Leave Management System and client HRIS, identify pay-impacting discrepancies, document and analyze root causes and trends, coordinate LTD and Workers' Compensation processes, support state leave administration, assist case management, and maintain operational escalation logs to drive issue resolution and process improvements.

Lead and deliver system testing and QA activities for benefits systems, producing test plans, cases, and execution. Validate requirements, run SQL-based business validations, support UAT and production checks, mentor junior analysts, and collaborate with clients and developers to ensure quality outcomes in Health & Welfare benefits and file-processing (834/vendor/payroll) landscapes.

Lead and execute system testing and QA activities for benefits systems, designing test plans/cases, executing tests, validating files (including 834/payroll/vendor), mentoring juniors, collaborating with clients and developers, supporting UAT and production validation, and improving QA processes to ensure quality-driven delivery.

Lead operational performance and process improvements for absence/claims operations. Drive transitions, mentor staff, perform root cause analysis, maintain SOPs, build dashboards, and manage ad-hoc projects with onshore stakeholders.

Lead and coach a team of claims operations staff to meet client SLAs and quality standards. Manage client relationships, escalations, transitions, workforce planning, training, performance management, and cross‑training. Drive process improvements, compliance, analytics, and regular stakeholder reporting while supporting night/evening shift operations and overseeing a team span of ~15–25.

Perform operational, compliance, and financial audits across global operations to evaluate control design and effectiveness, test and document results, identify findings, recommend remediation, support SOX 404 compliance, assist external auditors, follow up on remediation, and present results to management.

Configure, test, and maintain Alight's Total Benefit Administration (TBA) system; deliver analysis and test plans for low-to-medium complexity projects; monitor and support automated batch jobs in production; troubleshoot code and system issues; ensure quality and compliance; mentor new hires; collaborate with global teams and communicate status and risks.

The HRO Processing Assistant II ensures accurate information delivery, prioritizes tasks, maintains quality standards, and collaborates with team leads to resolve issues efficiently.

The Full Stack Developer will design, develop, and support cloud-native applications using AWS, Angular, and Node.js. Responsibilities include building secure APIs, managing databases, and implementing CI/CD pipelines.

Develop and maintain web applications using C#.net core and various JavaScript libraries. Design interfaces, troubleshoot issues, ensure best practices, and manage AGILE project updates.