Jobs at Alight Solutions

Provide clinical consultation to disability claim examiners, guide case management using MD Guidelines, review functional impairment, communicate claim decisions, and support medically appropriate return-to-work planning.

Configure, test, and maintain Alight's TBA batch systems; produce analysis, configuration documentation, and test plans; support and troubleshoot automated production batch jobs; perform unit and integration testing; ensure post-implementation stability; mentor junior staff; collaborate with global teams and communicate status, risks, and issues.

Domain expert Process Lead responsible for operational performance and meeting contractual standards. Manage daily team objectives, train and mentor staff, perform root-cause analysis, drive process improvements and SOP creation, lead ad-hoc projects and transitions, develop dashboards and metrics, collaborate with US/client teams, and analyze trends to improve multi-client operations.

Lead operational performance for absence management services by setting team objectives, training and mentoring staff, driving process improvements and SOP documentation, performing root-cause analysis, managing transitions and ad-hoc projects, collaborating with US/onshore teams, and developing dashboards and measures to monitor multi-client impacts.

Lead end-to-end engineering for Alight's client-facing platforms across multiple product lines, driving platform-first architecture, modernization, reuse, security, and AI integration. Align product, delivery, data/AI, and infrastructure teams to ensure scalable, reliable, and cost-efficient solutions that improve client outcomes and accelerate product delivery.

Lead and participate in SOX and risk-based internal audits to evaluate control design and operating effectiveness, prepare audit reports, present findings, supervise audit staff, assist with investigations and support external auditor reviews.

Prepare monthly invoices and financial reports (transactions, revenue, WIP), process contract modifications in Workday, recognize revenue per SOX, support audits, respond to client finance queries, manage prepaid creation/utilization, and meet deadlines while maintaining data accuracy and strong client communication.

Define and maintain enterprise AI governance policies, standards, and controls; translate regulatory frameworks into enforceable requirements; document controls and evidence for audit readiness; partner with engineering, privacy, security, and legal to embed controls into the SDLC; support client inquiries, RFPs, and remediation tracking to ensure compliant, auditable AI deployments.

Lead technical delivery for benefits systems including system analysis, configuration, QA governance, deployments, and production stabilization. Provide high-level design oversight, approve configurations and testing outcomes, mentor Analysts, coordinate with project teams, and ensure alignment with client requirements and smooth transition to operations.

Process and administer client benefits plan transactions accurately and on time, meet SLAs, maintain SOPs and knowledge repositories, resolve participant inquiries via case management tools, collaborate with Customer Service/Tech/Shared Services, and follow compliance and security protocols.

The Benefits Operations Administrator processes client benefit plans, ensures SLA compliance, and collaborates with various teams to resolve participant inquiries while adhering to procedures and maintaining documentation accuracy.

The Benefits Operations Administrator is responsible for processing client benefits plans, adhering to SLAs, and ensuring document accuracy. Responsibilities include handling client inquiries, collaborating with teams, and maintaining comprehensive operational knowledge.

Process client benefits plan transactions accurately and on time, meet SLAs, research and resolve participant inquiries via case management tools, maintain SOPs and documentation, collaborate with Customer Service, Technology, and shared services, and follow compliance and security protocols.

The HRO Processing Associate II ensures timely and accurate information delivery to participants, identifies process improvements, and resolves issues through collaboration. Responsibilities include meeting client expectations, maintaining quality scores, and articulating complex plans clearly.

Lead quality and training for claims operations, establish standards and QA processes, track KPIs, coach staff, manage budgets, mitigate risk, streamline workflows, and drive continuous improvement and compliance across leave-of-absence insurance claims.

The Senior Engineer supports and optimizes .NET applications by troubleshooting issues, collaborating with teams, and improving application performance, all while managing the application lifecycle.

The Associate - Operations is responsible for ensuring timely and accurate delivery of information, identifying process improvements, and resolving participant issues while meeting client SLAs and maintaining quality scores.

Design, develop, and maintain Power BI dashboards. Optimize existing dashboards, create new visualizations, and manage data security and ETL workflows.

The Azure DevOps Engineer will design, build, and scale cloud infrastructure, automate deployments, enhance CI/CD capabilities, and ensure compliance and security for healthcare applications.

Design, build, and maintain scalable ETL/ELT pipelines and distributed processing on AWS. Optimize data lakes/warehouses, implement data models, monitoring, and governance using Spark, Hadoop, Python, SQL, and streaming technologies.