Jobs at AlgoSec

Provides global technical support for AlgoSec customers and partners, troubleshooting cloud infrastructure, Linux systems, applications, networking, security environments, and enterprise software. Investigates complex issues, coordinates with Support, R&D, Delivery, Product, and Sales teams, manages cases through resolution, and develops scripts and automations to improve support efficiency and reliability. Maintains technical documentation and contributes to support process improvement while working flexible hours in a 24x7 organization.

Manage strategic enterprise customers by driving adoption, monitoring account health, supporting renewals, identifying expansion opportunities, leading executive reviews, documenting customer value, and advocating for customer needs. The role requires technical knowledge of network security, cloud infrastructure, networking, compliance, APIs, and enterprise security technologies, along with strong communication in English and Arabic and up to 50% travel.

Drive partner-generated pipeline, new ARR, and customer acquisition across India. Build joint business plans with distributors, resellers, systems integrators, and technology alliances; activate high-potential partners; enable partner sales and technical teams; manage account mapping, deal registration, governance, channel conflicts, and partner performance; and collaborate with direct sales teams to develop and close opportunities.

Manage a scaled portfolio of customers through segmented, digital-first engagement programs including email campaigns, webinars, playbooks, office hours, and communities. Monitor product adoption and customer health, identify intervention triggers, coordinate with internal teams, report engagement and retention metrics, and optimize scalable customer success processes. The role requires supporting US time zones and working evening hours several times weekly.

Deploys, configures, upgrades, troubleshoots, and optimizes the AlgoSec Horizon platform in enterprise customer environments. Provides technical consulting, deployment guidance, training, and knowledge transfer; resolves complex issues with R&D, Support, and Product teams; and supports customer engagements throughout the lifecycle. Requires strong Linux administration, networking, firewall, cloud security, troubleshooting, communication, and consulting skills, with travel across EMEA up to 80% of working time.

Drive sales growth across the Mid-Atlantic territory by prospecting, managing the full sales cycle, forecasting in Salesforce, developing enterprise and government customer relationships, partnering with sales engineers, and securing new, expansion, renewal, and professional services revenue. The role requires consistent quota achievement, strong enterprise IT sales experience, customer and partner engagement, and travel of up to 50%.

Design, implement, and maintain AWS-based CI/CD solutions using Jenkins. Manage build environments, operating systems, software, and multiple AWS accounts. Collaborate across teams to develop DevOps solutions, promote agile practices, and troubleshoot CI and production issues. The role also involves applying AI tools, coding assistants, agents, MCPs, and agentic SDLC practices to improve testing, troubleshooting, and workflows.

The Regional Sales Director will lead and mentor a sales team, drive revenue growth, forecast targets, and manage account strategies to ensure success in their assigned region.

Lead strategic customer programs across the Americas, coordinating cross-functional teams, partners, subcontractors, and multiple related projects from planning through production. Facilitate customer workshops, guide solution design and adoption, manage risks and dependencies, communicate with executive stakeholders, support pre-sales activities, and ensure projects meet strategic objectives, timelines, budgets, and customer satisfaction goals.

Provide technical presales leadership for AlgoSec in Germany: advise sales and partners on architecture, lead POCs, collect customer requirements for product, support handovers to Professional Services, mentor partners/clients, and travel up to 50% to qualify and present solutions.

Lead and grow the East regional sales organization for AlgoSec, driving pipeline, revenue, and strategic account expansion. Build executive relationships, strengthen partner engagement, forecast and plan business, collaborate cross-functionally, and coach high-performing sales teams to exceed quota.

Lead enterprise customer deployments from presales through go-live and stabilization. Manage scope, timelines, budgets, risks, stakeholders and cross-functional teams to ensure successful delivery, handover to Customer Success, and achievement of business value. Support presales, drive governance, and improve delivery processes using tools, automation, and AI.

The Regional Sales Engineer engages customers to drive product adoption, presents technical aspects of products, and builds relationships while meeting sales goals. Travel up to 50% is expected.

The Regional Sales Manager is responsible for prospecting and qualifying enterprise customers, managing large deals, building relationships, and closing sales within the DACH region while maintaining a strong sales pipeline and utilizing Salesforce for forecasts and updates.

Drive regional revenue by prospecting and closing enterprise, public sector, and government accounts. Build executive relationships and partner engagements, manage full sales cycle from pipeline generation to pricing and proposals, collaborate with cross-functional teams, and travel up to 50% to meet customers and partners.