Airwallex
Articles about Airwallex
Featured Articles
All Articles
Recently posted jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Provides technical support for post-integration issues involving payment APIs, e-commerce products, software, hardware, and endpoints. Responsibilities include testing and configuring environments, troubleshooting product behavior, communicating issues to customers and internal teams, creating technical documentation and sample code, and coordinating incident responses. The role includes occasional weekend and holiday on-call coverage.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Design and build ecosystem platforms, APIs, SDKs, webhooks, UI-extension frameworks, and developer tooling connecting Airwallex with third-party financial and business platforms. Lead platform architecture and technical roadmaps, establish coding, observability, and security standards, and improve external developer experience through documentation, sandboxes, and integrations.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage a portfolio of SME customers across Southeast Asia by building relationships, increasing product adoption, identifying expansion opportunities, and reducing churn. The role involves onboarding and educating customers, analyzing usage trends, executing retention initiatives, advocating for customer needs internally, and collaborating with sales, product, operations, marketing, and strategy teams. Candidates should have commercial customer-facing experience, strong communication skills in English and another SEA language, and a results-oriented mindset.
