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Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Owns Airwallex’s global sanctions compliance program as a second-line subject matter expert. Responsibilities include escalating complex sanctions cases, maintaining procedures, overseeing controls, developing dashboards, optimizing screening and case-management systems, designing product-specific controls, monitoring regulatory developments, delivering training, and responding to banking partners and other stakeholders. The role requires deep U.S. sanctions expertise, experience operationalizing technology-enabled controls, strong analytical and project-management skills, and at least seven years of relevant experience.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own customer success for an AI-native accounting platform in a 0-to-1 role. Configure and optimize AI financial agents, translate accounting policies such as ASC 606 into automated logic, develop scalable onboarding playbooks, and reduce time to value. Partner with customers, Product, Engineering, and go-to-market teams to represent customer needs, monitor platform usage, mitigate risks, identify expansion opportunities, and drive long-term adoption.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Provide on-site and remote technical support for employees across macOS, Windows, hardware, workplace applications, office technology, meeting rooms, and AV systems. Own support requests through resolution, troubleshoot networking and hardware issues, assist with new-hire onboarding, document solutions, and improve support processes. The role is primarily based in the New York office four days per week, with occasional flexibility for events, office moves, and global team coordination.
