Jobs at Aeris Communications

Defines and drives quality architecture and strategy for distributed enterprise SaaS platforms. Leads backend, API, integration, regression, performance, scalability, and reliability testing; builds automation frameworks; integrates quality practices with CI/CD; establishes governance and release readiness standards; mentors QA engineers and SDETs; and partners with engineering, product, and platform teams to improve reliability, security, observability, and production readiness.

Leads a small information development team while producing and editing technical documentation. Owns an AI-first, source-controlled documentation pipeline, including prompt libraries, structured content, technical reviews, localization, quality measurement, and publishing workflows. Partners with UX, Product, Engineering, and Support to create customer-focused documentation from real use cases. Establishes human-review and sign-off rules for high-risk content, improves documentation accuracy and delivery speed, and manages multilingual content quality.

Leads marketing strategy, operations, analytics, planning, and performance management as the CMO’s strategic partner. Owns marketing operations, MarTech optimization, funnel analytics, attribution, budgeting, forecasting, OKRs, and cross-functional GTM alignment. Drives strategic initiatives, investment decisions, executive reporting, organizational effectiveness, and team scaling while connecting marketing activity to pipeline growth and revenue outcomes.

Leads Aeris’s partner sales strategy, revenue channel, co-sell motion, reseller fulfillment, strategic security alliances, enterprise deal execution, and partner-facing team. Builds a forecastable alliance channel, develops joint value propositions and field plays, collaborates with Product on integrations, and manages major SASE, security, and systems integrator relationships. The role is based in Chicago or Santa Clara and requires up to 40% international travel.

Monitor IoT applications and infrastructure in a 24/7 Network Operations Center. Detect and troubleshoot incidents, follow documented procedures, escalate issues, coordinate incident bridges, communicate with stakeholders, document impacts and resolutions, and track cases through closure. The role requires network or IT helpdesk experience, log interpretation, ticketing-system expertise, service performance analysis, strong communication, and flexibility to work rotating shifts.

Leads global B2B enterprise demand generation, owning marketing-sourced pipeline, bookings, funnel analytics, AI-enabled workflows, SEO, conversion optimization, and account-based marketing. Partners with sales and revenue operations on funnel stages, attribution, scoring, routing, and performance reporting. Manages enterprise campaigns across paid media, events, webinars, content, and direct mail while building and developing the demand generation team and overseeing agencies and vendors.

Manage post-sale success for strategic enterprise customers and CSP partners across the IoT and connectivity ecosystem. Develop success plans, drive adoption and measurable value, monitor customer health, mitigate risks, and support retention. Lead governance forums and executive updates, coordinate cross-functional teams, manage escalations, and use customer data, analytics, AI, and automation to improve outcomes and scale Customer Success practices.

Lead global 5G Standalone network architecture strategy and deployment across Australia, Central Europe, and Singapore. Design secure end-to-end telecom architectures spanning RAN, transport, and core environments; guide network evolution for IoT expansion; and make technical decisions for strategic initiatives. Collaborate with engineering, product, sales, marketing, and operations teams, represent networking internally and externally, and communicate with technical and executive stakeholders while supporting complex deployments and operational alignment.

Lead technical engagements with automotive OEMs: run discovery, demos, workshops, and POCs; design solution architectures and integration plans; produce technical proposals, reference architectures, and reusable demonstration assets; support handoffs to delivery teams.

Lead product marketing for Aeriss cellular IoT portfolio: establish positioning, competitive intelligence, go-to-market processes, pricing/packaging, launches, segmentation, sales enablement, and cross-functional alignment to drive revenue and market differentiation.

The Accounting Director will lead the global accounting function, focusing on financial statement preparation, process refinement, and team development to support growth and transition to a public organization.

Lead technical strategist for automotive connectivity engagements, designing end-to-end connected vehicle solutions (eSIM, connectivity management, device and data integration), driving OEM architecture workshops, shaping product strategy, creating reusable technical assets, and enabling Sales and Delivery teams while collaborating across Product, Engineering, and Marketing.