Jobs at Aeris Communications

Own pricing models, commercial terms, and negotiation strategies for Aeris IoT Platform Services. Lead enterprise and channel-partner deal support, pricing process standardization, and automation. Collaborate with Product, Sales, Finance, Legal, and Engineering to support profitable growth and compliance, including AI-related considerations. Present commercial rationale to executive stakeholders and support scalable global pricing operations.

Lead DevOps and SRE engineering for global IoT and connected-vehicle cloud platforms. Build automation, CI/CD, GitOps, infrastructure-as-code, observability, security controls, and AI-assisted operational tools. Own initiatives from proof of concept through production, improve reliability and operational efficiency, troubleshoot incidents, support deployments, and participate in an on-call rotation. Collaborate with engineering, security, and global operations teams as an individual contributor.

Leads network quality governance, test lab operations, validation frameworks, automated regression testing, and AI-enabled quality processes for a global IP and cellular network. Establishes standards, metrics, controls, and pre-production validation workflows to improve reliability and protect SLAs. Partners with engineering, operations, architecture, and quality teams, guides technical decisions, and builds a technical quality team and long-term function roadmap.

Lead development of a cloud-based, 3GPP-compliant 5G standalone core network. Responsibilities include translating requirements into technical designs and backlogs, implementing network functions, reviewing architecture, troubleshooting performance issues, managing delivery schedules, documenting solutions, and mentoring developers. The role requires strong cellular-network expertise, including 3GPP standards, telecom protocols, network security, IP networking, and hands-on software development.

Leads a small information development team while producing and editing technical documentation. Owns an AI-first, source-controlled documentation pipeline, including prompt libraries, structured content, technical reviews, localization, quality measurement, and publishing workflows. Partners with UX, Product, Engineering, and Support to create customer-focused documentation from real use cases. Establishes human-review and sign-off rules for high-risk content, improves documentation accuracy and delivery speed, and manages multilingual content quality.

Leads marketing strategy, operations, analytics, planning, and performance management as the CMO’s strategic partner. Owns marketing operations, MarTech optimization, funnel analytics, attribution, budgeting, forecasting, OKRs, and cross-functional GTM alignment. Drives strategic initiatives, investment decisions, executive reporting, organizational effectiveness, and team scaling while connecting marketing activity to pipeline growth and revenue outcomes.

Leads Aeris’s partner sales strategy, revenue channel, co-sell motion, reseller fulfillment, strategic security alliances, enterprise deal execution, and partner-facing team. Builds a forecastable alliance channel, develops joint value propositions and field plays, collaborates with Product on integrations, and manages major SASE, security, and systems integrator relationships. The role is based in Chicago or Santa Clara and requires up to 40% international travel.

Monitor IoT applications and infrastructure in a 24/7 Network Operations Center. Detect and troubleshoot incidents, follow documented procedures, escalate issues, coordinate incident bridges, communicate with stakeholders, document impacts and resolutions, and track cases through closure. The role requires network or IT helpdesk experience, log interpretation, ticketing-system expertise, service performance analysis, strong communication, and flexibility to work rotating shifts.

Leads global B2B enterprise demand generation, owning marketing-sourced pipeline, bookings, funnel analytics, AI-enabled workflows, SEO, conversion optimization, and account-based marketing. Partners with sales and revenue operations on funnel stages, attribution, scoring, routing, and performance reporting. Manages enterprise campaigns across paid media, events, webinars, content, and direct mail while building and developing the demand generation team and overseeing agencies and vendors.

Manage post-sale success for strategic enterprise customers and CSP partners across the IoT and connectivity ecosystem. Develop success plans, drive adoption and measurable value, monitor customer health, mitigate risks, and support retention. Lead governance forums and executive updates, coordinate cross-functional teams, manage escalations, and use customer data, analytics, AI, and automation to improve outcomes and scale Customer Success practices.

Lead technical engagements with automotive OEMs: run discovery, demos, workshops, and POCs; design solution architectures and integration plans; produce technical proposals, reference architectures, and reusable demonstration assets; support handoffs to delivery teams.

Lead product marketing for Aeriss cellular IoT portfolio: establish positioning, competitive intelligence, go-to-market processes, pricing/packaging, launches, segmentation, sales enablement, and cross-functional alignment to drive revenue and market differentiation.

The Accounting Director will lead the global accounting function, focusing on financial statement preparation, process refinement, and team development to support growth and transition to a public organization.