Jobs at A1 Group

Leads group-wide business audit planning, execution, reporting, SOX management testing, risk analysis, methodology development, and audit quality reviews across multinational entities. Partners with senior stakeholders, external auditors, and subsidiary audit teams to improve controls, governance, risk management, audit processes, knowledge sharing, and team capabilities.

Leads group-wide IT audit planning, execution, reporting, SOX management testing, risk analysis, and audit methodology improvements across multinational entities. Reviews IT controls, audit evidence, findings, and regulatory compliance while coordinating with senior stakeholders, external auditors, and subsidiary audit teams. Drives audit tool harmonization, knowledge sharing, and competency development. The role requires extensive international IT audit experience, strong knowledge of audit frameworks and emerging risks, recognized certifications, and fluent English.

Develop and automate business processes using Java, cloud-native microservices, APIs, and service-oriented architectures. Analyze requirements, document system specifications, resolve defects within SLAs, and test and deploy changes under change management, security, and SOX controls. The role involves working with Spring, Hibernate, SQL, NoSQL databases, containers, CI/CD pipelines, source control, and frontend frameworks while maintaining technical documentation.

Develop and support mainframe applications and enterprise releases. Responsibilities include release planning, deployment, incident and root-cause analysis, ServiceNow ticket handling, and operational monitoring across development, testing, integration, and production environments. The role requires PL/I and Node.js expertise, DevOps and GitOps knowledge, Linux experience, automation skills, and familiarity with AI-supported development tools.

Manage Microsoft infrastructure services including Active Directory, DNS, DHCP, file and print services, federation, and hybrid identity platforms. Configure and update Windows Servers, install roles and features, validate clusters, and deploy patches through SCCM. Resolve incidents, service requests, and SCOM alerts while meeting SLA and KPI targets in a 24/7 on-call environment. Support authentication, SSO, MFA, certificates, logging, Group Policy, and PowerShell scripting.

The Data Warehouse SQL Developer will implement and support the corporate Data Warehouse, develop report queries, and work with data models.

Develop and customize ServiceNow Sales and Order Management platforms for B2B telecom and ICT solutions. Responsibilities include building Lead-to-Cash workflows, configuring Workspaces with UI Builder, implementing product catalog and CPQ logic, integrating CRM, ERP, billing, and fulfillment systems, and configuring automation and AI-driven capabilities. The role also ensures data integrity across orders, assets, contracts, and customer records.

Gather and document business requirements, translate them into functional and technical specifications, prioritize ServiceNow features and integrations, and support testing and validation. The role collaborates with stakeholders, applies ServiceNow and ITIL knowledge, guides requirement definition, and stays current with platform releases and capabilities.

Leads IT automation initiatives across the A1 Group, managing developers, operations engineers, and process experts. Identifies automation opportunities, oversees process discovery and solution implementation, improves operational efficiency, resolves stakeholder requests within SLAs, and provides technical leadership and mentorship. Requires strong automation and process optimization expertise, collaboration skills, English fluency, and frequent travel within the A1 Group footprint.

Build and deploy production LLM applications, AI agents, and RAG solutions from concept through launch. Partner with business stakeholders to identify use cases, define scope, select models, evaluate quality, monitor performance, troubleshoot issues, and measure business impact. Develop reusable components, APIs, and services while contributing to architecture and engineering standards.

Designs and governs ServiceNow platform architecture, roadmaps, data models, integrations, security, and customizations. Leads CMDB architecture and governance, ensures best practices across ITSM, ITOM, ITAM, CSM, SPM, HAM, and SAM modules, and integrates ServiceNow with LDAP, Active Directory, SAP, and APIs. Requires strong ServiceNow, CSDM, ITIL, service portfolio, service catalog, analytical, documentation, and communication expertise. Preferred credentials include ServiceNow CMA, CIS, CAD, and ITIL certifications.

The Technical Business Analyst will collaborate with stakeholders to define requirements, streamline processes, and support agile teams in delivering impactful digital solutions.

Design, manage, and optimize the ServiceNow CMDB and CSDM framework, ensuring accurate configuration data and alignment with ITSM/ITOM. Drive governance, discovery, integrations, and data quality.

Provide end-to-end financial controlling support, including planning, budgeting, forecasting, cost control, profitability analysis, business cases, and monthly reporting. Partner with commercial teams on financial decisions, analyze performance against plans, maintain controlling processes, consolidate planning data, and support management with actionable insights. The role also involves budget allocation, expense reviews, presentations, and collaboration with multinational teams.

Provides 24x7 support and ensures high availability, monitoring, reliability, and performance of voice-channel, IVR, and contact center applications. Responsibilities include incident resolution, root-cause analysis, production changes, deployments, automation, process improvements, and collaboration on new service design. Requires fluent German and knowledge of contact center platforms, VoIP, SIP/RTP, IVR, routing, telephony infrastructure, integrations, APIs, and networking.

Provide end-to-end financial controlling support, including budgeting, forecasting, financial analysis, business cases, profitability evaluation, reporting, cost allocation, intercompany reconciliation, and annual budget management. The role develops controlling processes and KPIs, consolidates planning data, analyzes variances, and delivers actionable insights to management in a multinational environment.

Design, develop, and maintain scalable RESTful and gRPC APIs for telecom network services and integrations. Build secure, high-performance backend services, integrate network infrastructure, manage API versioning and documentation, and ensure reliability, monitoring, and high availability. Collaborate with network engineers and product teams, troubleshoot performance issues, and write clean, tested code using modern cloud, containerization, and API management technologies.

Processes and verifies purchase requests, creates purchase orders, handles invoices and delivery receipts, and supports purchasing and fixed asset management for technical divisions. The role uses internal systems and portals, requires English proficiency, organizational and communication skills, basic financial accounting knowledge, and familiarity with technical equipment. SAP and Ivalua experience is advantageous, while German is a plus.

Develop and own end-to-end integrations to onboard vendors and products into a digital marketplace using CloudBlue, designing provisioning, fulfillment, and subscription lifecycles. Implement and test integrations (REST/JSON), configure product catalogs and mappings, troubleshoot order-to-cash flows, support deployments, and produce technical documentation. Collaborate with product management and external vendors, prototype integration approaches, and operate containerized applications (Docker; Kubernetes advantageous).

Build end-to-end data science solutions: explore and preprocess data, perform feature engineering, train/validate models, evaluate performance, document experiments, extract data via SQL, create visualizations, and collaborate with engineers and stakeholders within Agile/SDLC workflows.