Automation Team Lead

Posted 11 Days Ago
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Черни връх, Камено, Бургас
In-Office
Entry level
Information Technology • Mobile • Infrastructure as a Service (IaaS)
The Role
Leads IT automation initiatives across the A1 Group, managing developers, operations engineers, and process experts. Identifies automation opportunities, oversees process discovery and solution implementation, improves operational efficiency, resolves stakeholder requests within SLAs, and provides technical leadership and mentorship. Requires strong automation and process optimization expertise, collaboration skills, English fluency, and frequent travel within the A1 Group footprint.
Summary Generated by Built In

Strength. Care. Growth


Did you know that A1 Bulgaria is working on international projects as well? 

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers. 

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.


You’ll know A1 Bulgaria is the right place for you if you are driven by:

  • Opportunities to learn and build your career.
  • Meaningful work in a stable and fast-paced company.
  • Diversity of people, projects, and platforms.
  • A supportive, fun, and inspiring place to work.

Would you like to join us?

Spasimir Arskov is looking for a new team member.


As the Automation Lead, you are responsible for driving IT automation initiatives across the A1 Group. Your focus is on identifying automation opportunities that improve operational efficiency and effectiveness. You ensure the efficient implementation and stable operation of these automations, working closely with cross-functional teams to align solutions with business needs. By overseeing the full automation lifecycle, you will contribute to reducing process exceptions, enhancing productivity, and fostering innovation within the organization.  


Your daily routine would include:

  • Lead a team of developers, operations engineers, and process experts to design and implement scalable automation solutions within the IT Tools & Automation DC. 
  • Collaborate with cross-functional teams to gather requirements and design solutions that align with business needs. 
  • Lead process discovery to identify automation opportunities, optimize workflows, and reduce inefficiencies. 
  • Ensure stakeholder requests are resolved promptly and according to SLAs, while improving user knowledge to minimize exceptions. 
  • Stay updated on industry best practices and emerging technologies, applying them to enhance automation solutions. 
  • Provide technical leadership and mentorship, fostering collaboration and continuous improvement. 

What makes you unique:

  • Proven experience in implementing automation solutions, driving operational efficiency, and managing full automation project lifecycles. 
  • Strong expertise in process discovery, optimization, and automation technologies. 
  • Excellent problem-solving, collaboration, and communication skills, with a forward-thinking approach to emerging trends. 
  • Willingness to identify and solve conflicts, while at the same time proactively looking for improvement in our cross-organizational value chains. 
  • Desire for constant learning, not only on technical skills but especially on personal skills. 
  • Excellent problem-solving, analytical, customer- and result-oriented approach. 
  • Fluency in English; knowledge of any A1 Group language is an asset. 
  • Willingness to frequently travel within A1 Group’s footprint. 

Our gratitude for the job done will be eternal, but we’ll also offer you:

  • Innovative technologies and platforms to “play” with.
  • Modern working environment for your comfort.
  • Friendly, ambitious, and motivated teammates to support each other.
  • Thousands of online and in-person learning opportunities to grow.
  • Challenging assignments and career development opportunities in multinational environment.
  • Attractive remuneration package.
  • Flexible working schedule and opportunity for home office;.
  • Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

Not sure yet? See us in action in our A1 Blog.

Any questions? Contact Svetlina Vazharova.

Sounds good? Apply now!

Only shortlisted candidates will be contacted.

Skills Required

  • Proven experience implementing automation solutions and driving operational efficiency
  • Experience managing full automation project lifecycles
  • Strong expertise in process discovery, optimization, and automation technologies
  • Excellent problem-solving, collaboration, communication, and analytical skills
  • Customer- and result-oriented approach
  • Willingness to identify and resolve conflicts and improve cross-organizational value chains
  • Commitment to continuous technical and personal learning
  • Fluency in English
  • Knowledge of an A1 Group language
  • Willingness to frequently travel within the A1 Group footprint
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The Company
HQ: Wokingham
16,000 Employees
Year Founded: 1996

What We Do

A1 Group is a leading communications provider in the CEE region, offering products and services in voice telephony, broadband Internet, mobile, home entertainment, and IT solutions.

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