Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan

Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.

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127 Articles
Want to Optimize Digital Payment in the Wild? Consider Parking in Las Vegas.
Parking apps manage inventory, unlock gates and process payments. When it works, you forget they’re even there.
11 Web Design Principles Everyone Should Know
Web design trends are constantly evolving. But these fundamental principles stick around for a reason.
Why AI-Powerhouse Intuit is Hiring Live Experts to Humanize its Product Suite
Chat bots are great at fielding tax questions. But what many users want is emotional support.
7 Growth Lessons From Instagram Founder Kevin Systrom
Stay lean, but don’t starve yourself.
twitch emoticons
Redesigns are usually about tidying up. But Twitch decided to lean into the weirdness instead.
Is Social Media Ready For Augmented Reality?
Through geo-based discovery, FlickPlay helps its users go see the world around them.
What Makes a Music Recommendation Engine Good?
Figuring out what listeners like is just the beginning.
Chat bots are great at fielding tax questions. But what many users want is emotional support.
Would You Trust a Driverless Minivan? UX Design Could Be the Difference Maker.
Years in the making, its autonomous ride service is going live.