Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan

Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.

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137 Articles
remote-user-testing-UX-design-product-management
We spoke with experts about adapting the process.
people-management
As work-life boundaries collapse for working parents, flexibility and compassion have become more important than ever.
monthly-active-users-mau
Product managers and executives share insights on how they arrive at the elusive monthly active users (MAU) metric.
user story map hero
User story mapping tools won’t replace Jira or Trello. But their big-picture view can help teams prioritize better.
3d print protective gear
In the absence of a clear alternative, architects, engineers, and university students are racing to fill the protective gear gap.
remote meeting cover photo
Here’s what to do before, during and after a remote meeting to make it a success.
Smart Thermometer Data Suggests Social Distancing Is Working
Kinsa’s online “Health Weather” map shows U.S. fever incidence declining, likely due to widespread social distancing.