Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan
Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.
Sort By
Most Recent
127 Articles
Look for emerging niches, and fill the gaps in your skill set.
Meet the five-time winner of the Loebner Prize Turing Test — an annual search for the world’s most human-like chatbot.
We also talked user testing and his team’s favorite collaboration tools — besides Slack.
As work-life boundaries collapse for working parents, flexibility and compassion have become more important than ever.
Product managers and executives share insights on how they arrive at the elusive monthly active users (MAU) metric.
User story mapping tools won’t replace Jira or Trello. But their big-picture view can help teams prioritize better.
In the absence of a clear alternative, architects, engineers, and university students are racing to fill the protective gear gap.