A weak support team can lead to a weak company. To maximize efficiency, prioritize triage, communicate holds, fix the escalation path, and allow for generosity.
These regulations have major implications for startups that want to accept funding, hire employees, navigate day-to-day business and create an exit strategy.
Users must be notified of terms in a conspicuous manner and assent unambiguously, so consider your design options carefully. And make sure your counsel reviews changes until the final moment before launch.
