Operations Articles

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Emily Carrión Emily Carrión
Updated on April 23, 2024

How to Build an Effective Customer Advisory Board

Going directly to your customers can provide invaluable outside feedback that will inform your company’s strategy in the future. But what’s in it for your board members?

Jacqueline Jensen Jacqueline Jensen
Updated on April 23, 2024

How to Create Great Documentation for Your Business Processes

Documentation probably isn’t the first thing you thought of when you launched your business. If you want to scale, though, you need to focus on it as soon as you can.

Image: Shutterstock / Built In
Brandon Edenfield Brandon Edenfield
Updated on April 23, 2024

What New Jersey's COBOL Disaster Teaches Us About the Importance of Mainframe Modernization

The government sector isn’t the only one at risk for failing to modernize outdated technology.

Amy Radin Amy Radin
Updated on April 23, 2024

Is Your Company Using the Wrong Performance Metrics?

Reframe how you develop performance indicators to avoid this pitfall.

Image: Shutterstock/Built In
Matt Brown Matt Brown
Updated on April 23, 2024

Deciding Between Power BI, Tableau, and Looker? Read This.

Weighing the pros and cons of the top business intelligence tools.

Sagi Eliyahu Sagi Eliyahu
Updated on April 23, 2024

How No-Code Tools Can Bridge the Gap Between Business Ops and IT Teams

No-code tools could help create more synergy between IT and business operations.

Sean Petterson Sean Petterson
Updated on April 23, 2024

Tech Companies’ Great Benefits Should Apply to Every Employee

Blue-collar workers are as critical to creating a great product and brand experience as their office-dwelling counterparts. It’s time to start treating them that way.

Image: Shutterstock / Built In
David Thomas David Thomas
Updated on April 23, 2024

The B2B Sharing Economy Is Growing. So Are the Associated Risks.

As these ad hoc relationships form in the B2B sharing economy, how can businesses be sure their new partners are who they say they are?

Adam Thomas Adam Thomas
Updated on April 23, 2024

Is Your Strategy Still Working?

Making a strategy is easy; making sure people use it is hard. With a few simple steps, however, our expert shows you how to make sure your strategy is more than just an oft-ignored Google Doc.

Image: Shutterstock / Built In
Hailley Griffis Hailley Griffis
Updated on April 23, 2024

How Asynchronous Communication Can Easily Fix Your Zoom Fatigue

Instead of filling up calendars with video calls that drain energy and constrain working hours, incorporate asynchronous communication into your organization. Here’s how to get started doing just that.

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