Salaries//Technical Support

Technical Support salary in US

Average Base Salary in US

$70,580
$8,440
Additional Cash Compensation
$79,020
Total Compensation
Median: 63,000
Min: $0K
Max: $215K

How Much Does a Technical Support Make in US?

The average salary for a Technical Support in US is $70,580. The average additional cash compensation for a Technical Support in US is $8,440. The average total compensation for a Technical Support in US is $79,020. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in US.

Technical Support
Account Executive Account Manager Accountant Aerospace Engineer AI Engineer Analytics Manager Android Developer App Developer Application Engineer Art Director Associate Product Manager Automation Engineer AWS Developer Back End Developer Big Data Engineer Blockchain Developer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager Cloud Engineer Cloud Security Engineer CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Cybersecurity Engineer Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Database Developer Design Director Design Engineer Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Full Stack Developer Game Designer Game Developer Graphic Designer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative Instructional Designer iOS Developer IT Engineer Java Developer Javascript Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Developer Junior Software Engineer Junior Web Developer Lead Software Engineer Machine Learning Engineer Market Research Analyst Marketing Analyst Marketing Assistant Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Marketing Project Manager Marketing Specialist Network Engineer Office Manager Operations Associate Operations Manager Power BI Developer Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist Python Developer QA Analyst QA Engineer QA Manager Quant Developer React Developer Recruiter Robotics Engineer RPA Developer Sales Associate Sales Coordinator Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Graphic Designer Senior Marketing Manager Senior Product Designer Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Developer Senior Software Engineer Senior Systems Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Developer Software Engineer Software Sales Representative Software Test Engineer SQL Developer Systems Engineer Tableau Developer Tech Sales Representative Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer Test Engineer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer Web Designer Web Developer Wordpress Developer

best-paying cities for Technical Support

The metropolitan areas that pay the highest salaries for software engineers are Western Colorado, Dallas-Fort Worth, Colorado, Remote and San Francisco.
City NameAverage SalaryCompared to National Average
Western Colorado$170,000
+ 60% (68,649)
Dallas-Fort Worth, TX$101,500
+ 32% (68,649)
Colorado, CO$95,000
+ 28% (68,649)
Remote$93,729
+ 27% (68,649)
San Francisco, CA$91,477
+ 25% (68,649)
Madison, WI$78,875
+ 13% (68,649)
New York City, NY$78,029
+ 12% (68,649)
Orange County$75,571
+ 9% (68,649)
Chicago, IL$73,257
+ 6% (68,649)
Greater Denver Area$71,683
+ 4% (68,649)

Technical Support Salary by gender

The average Technical Support salary for women is $71,673 and the average Technical Support salary for men is $81,767.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $97,569. The average salary for <1 year of experience is $59,855.

Technical Support Salary ranges

The most common Technical Support salary in US is between $90k - $100k.

Average Operations salaries in US

Job TitleAverage SalarySalary Range
Customer Support Rep$53,716
Min: $10K
Max: $160K
Operations Associate$61,785
Min: $4K
Max: $181K
Desktop Support$62,476
Min: $31K
Max: $200K
Office Manager$66,077
Min: $7K
Max: $165K
Sales Operations Analyst$70,320
Min: $20K
Max: $215K
Technical Support$70,580
Min: $0K
Max: $215K
Implementation Specialist$79,953
Min: $38K
Max: $235K
Business Analyst$83,339
Min: $3K
Max: $250K
Customer Support Manager$83,655
Min: $0K
Max: $219K
Business Intelligence Analyst$88,047
Min: $10K
Max: $175K
Client Success Manager$89,763
Min: $30K
Max: $250K
Operations Manager$95,385
Min: $38K
Max: $274K
Marketing Operations Manager$96,917
Min: $27K
Max: $220K
Senior Business Analyst$102,342
Min: $60K
Max: $188K
Sales Operations Manager$106,666
Min: $30K
Max: $292K
Director of Customer Success$136,139
Min: $51K
Max: $330K
Director of Operations$141,932
Min: $0K
Max: $350K
Vice President of Care$186,255
Min: $80K
Max: $350K
Vice President of Operations$194,533
Min: $75K
Max: $500K
COO (Chief Operating Officer)$199,959
Min: $0K
Max: $588K
Vice President of Marketing$201,081
Min: $0K
Max: $505K

FAQ

Q:

What is a technical support specialist?

A.

A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.

Q:

How to become a technical support specialist?

A.

Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.

Q:

What skills should a technical support specialist have?

A.

The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in US

Skills that affect Technical Support salaries in US

1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1-10 employees, earning $73,476 on average.

Recent Technical Support salaries in US

$72,000
Yearly Salary
A Technical Support Specialist reported a yearly salary of $72,000 with +$8,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin, TX
$90,000
Yearly Salary
A Tech Support and Knowledge Manager reported a yearly salary of $90,000 with +$5,400 in additional cash compensation
3-5 Years of Experience
Male
201-500 Employees
New York City, NY
$65,400
Yearly Salary
A Technical Support Rep, Tier 2 reported a yearly salary of $65,400
1-3 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$128,544
Yearly Salary
A Technical Support, Tier 1 Manager reported a yearly salary of $128,544
3-5 Years of Experience
Female
201-500 Employees
Remote
$50,160
Yearly Salary
A Operations Specialist reported a yearly salary of $50,160
1-3 Years of Experience
Female
11-50 Employees
Boise, ID
$78,500
Yearly Salary
A Enterprise Technical Support Specialist reported a yearly salary of $78,500 with +$7,850 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Greater Denver Area
$56,000
Yearly Salary
A Technical Support Rep reported a yearly salary of $56,000 with +$3,600 in additional cash compensation
1-3 Years of Experience
Female
201-500 Employees
Remote
$124,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $124,000 with +$41,333 in additional cash compensation
3-5 Years of Experience
Male
501-1,000 Employees
New York City, NY
$135,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $135,000 with +$13,500 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$148,000
Yearly Salary
A Senior Technical Account Manager reported a yearly salary of $148,000 with +$14,800 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
Remote