Technical Support salary in US
Average Base Salary in US
How Much Does a Technical Support Make in US?
The average salary for a Technical Support in US is $70,580. The average additional cash compensation for a Technical Support in US is $8,440. The average total compensation for a Technical Support in US is $79,020. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in US.
Salary Insights
Technical Support Salary by gender
Technical Support Salary by Years of Experience
Technical Support Salary ranges
Average Operations salaries in US
Job Title | Average Salary | Salary Range |
---|---|---|
Customer Support Rep | $53,716 | Min: $10K Max: $160K |
Operations Associate | $61,785 | Min: $4K Max: $181K |
Desktop Support | $62,476 | Min: $31K Max: $200K |
Office Manager | $66,077 | Min: $7K Max: $165K |
Sales Operations Analyst | $70,320 | Min: $20K Max: $215K |
Technical Support | $70,580 | Min: $0K Max: $215K |
Implementation Specialist | $79,953 | Min: $38K Max: $235K |
Business Analyst | $83,339 | Min: $3K Max: $250K |
Customer Support Manager | $83,655 | Min: $0K Max: $219K |
Business Intelligence Analyst | $88,047 | Min: $10K Max: $175K |
Client Success Manager | $89,763 | Min: $30K Max: $250K |
Operations Manager | $95,385 | Min: $38K Max: $274K |
Marketing Operations Manager | $96,917 | Min: $27K Max: $220K |
Senior Business Analyst | $102,342 | Min: $60K Max: $188K |
Sales Operations Manager | $106,666 | Min: $30K Max: $292K |
Director of Customer Success | $136,139 | Min: $51K Max: $330K |
Director of Operations | $141,932 | Min: $0K Max: $350K |
Vice President of Care | $186,255 | Min: $80K Max: $350K |
Vice President of Operations | $194,533 | Min: $75K Max: $500K |
COO (Chief Operating Officer) | $199,959 | Min: $0K Max: $588K |
Vice President of Marketing | $201,081 | Min: $0K Max: $505K |
FAQ
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
How to become a technical support specialist?
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
What skills should a technical support specialist have?
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.