Technical Support salary in Chicago, IL
Average Base Salary in Chicago, IL
How Much Does a Technical Support Make in Chicago, IL?
The average salary for a Technical Support in Chicago, IL is $74,741. The average additional cash compensation for a Technical Support in Chicago, IL is $13,709. The average total compensation for a Technical Support in Chicago, IL is $88,450. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Chicago, IL.
Technical Support Salary by gender
Technical Support Salary by Years of Experience
Technical Support Salary ranges
Average Operations salaries in Chicago, IL
|Job Title||Average Salary||Salary Range|
|Customer Support Rep||$53,315|
|Sales Operations Analyst||$69,306|
|Customer Support Manager||$75,864|
|Client Success Manager||$85,256|
|Business Intelligence Analyst||$90,035|
|Senior Business Analyst||$98,667|
|Sales Operations Manager||$102,223|
|Marketing Operations Manager||$104,247|
|Director of Customer Success||$129,689|
|Director of Operations||$134,931|
|Vice President of Care||$177,818|
|Vice President of Marketing||$184,964|
|Vice President of Operations||$215,696|
|COO (Chief Operating Officer)||$246,239|
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
How to become a technical support specialist?
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
What skills should a technical support specialist have?
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.