Technical Support salary in New York City, NY
Average Base Salary in New York City, NY
$78,029
$11,656
Additional Cash Compensation
$89,685
Total Compensation
Median: 65,000
Min: $43K
Max: $169K
How Much Does a Technical Support Make in New York City, NY?
The average salary for a Technical Support in New York City, NY is $78,029. The average additional cash compensation for a Technical Support in New York City, NY is $11,656. The average total compensation for a Technical Support in New York City, NY is $89,685. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in New York City, NY.
Add your Technical Support in New York City, NY salary info
Technical Support
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New York City, NY
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Technical Support Salary by gender
The average Technical Support salary for women is $78,333 and the average Technical Support salary for men is $78,471.
Technical Support Salary by Years of Experience
The average salary for a Technical Support with 7+ years of experience is $96,025. The average salary for <1 year of experience is $70,000.
Technical Support Salary ranges
The most common Technical Support salary in New York City, NY is between $50k - $60k.
Average Operations salaries in New York City, NY
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $64,560 | Min: $37K Max: $130K |
| Office Manager | $70,220 | Min: $41K Max: $165K |
| Operations Associate | $72,501 | Min: $40K Max: $180K |
| Sales Operations Analyst | $73,989 | Min: $55K Max: $140K |
| Technical Support | $78,029 | Min: $43K Max: $169K |
| Desktop Support | $80,050 | Min: $44K Max: $200K |
| Customer Support Manager | $87,332 | Min: $45K Max: $140K |
| Business Analyst | $89,295 | Min: $73K Max: $134K |
| Implementation Specialist | $90,679 | Min: $53K Max: $161K |
| Business Intelligence Analyst | $94,838 | Min: $74K Max: $134K |
| Client Success Manager | $102,495 | Min: $66K Max: $176K |
| Operations Manager | $104,642 | Min: $56K Max: $179K |
| Marketing Operations Manager | $105,000 | Min: $67K Max: $220K |
| Senior Business Analyst | $108,391 | Min: $91K Max: $147K |
| Sales Operations Manager | $115,845 | Min: $91K Max: $154K |
| Director of Operations | $137,230 | Min: $55K Max: $300K |
| Director of Customer Success | $145,300 | Min: $112K Max: $212K |
| Vice President of Operations | $195,265 | Min: $125K Max: $350K |
| Vice President of Care | $199,182 | Min: $160K Max: $260K |
| Vice President of Marketing | $216,589 | Min: $147K Max: $385K |
| COO (Chief Operating Officer) | $227,834 | Min: $95K Max: $588K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in New York City, NY
Skills that affect Technical Support salaries in New York City, NY
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 501-1,000 employees, earning $82,146 on average.
Recent Technical Support salaries in New York City, NY
$90,000
Yearly Salary
A Tech Support and Knowledge Manager reported a yearly salary of $90,000 with +$5,400 in additional cash compensation
3-5 Years of Experience
Male
201-500 Employees
New York City, NY
$124,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $124,000 with +$41,333 in additional cash compensation
3-5 Years of Experience
Male
501-1,000 Employees
New York City, NY
$65,000
Yearly Salary
A Tech Support Specialist reported a yearly salary of $65,000
1-3 Years of Experience
Prefer not to say
501-1,000 Employees
New York City, NY
$70,000
Yearly Salary
A Technical Product Support Specialist reported a yearly salary of $70,000
< 1 Year of Experience
Female
51-200 Employees
New York City, NY
$65,000
Yearly Salary
A Systems Analyst reported a yearly salary of $65,000
7+ Years of Experience
Male
1,000+ Employees
New York City, NY
1-5 Reports
$127,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $127,000
3-5 Years of Experience
Female
201-500 Employees
New York City, NY
$105,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $105,000 with +$20,000 in additional cash compensation
3-5 Years of Experience
Male
501-1,000 Employees
New York City, NY
$150,000
Yearly Salary
A It Manager reported a yearly salary of $150,000
5-7 Years of Experience
Male
201-500 Employees
New York City, NY
$152,000
Yearly Salary
A Technical Support reported a yearly salary of $152,000
3-5 Years of Experience
Male
201-500 Employees
New York City, NY
$50,000
Yearly Salary
A Hardware Specialist reported a yearly salary of $50,000 with +$5,000 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
New York City, NY
1-5 Reports