Director of Customer Success salary in US
Average Base Salary in US
$133,342
$27,180
Additional Cash Compensation
$160,522
Total Compensation
Median: 125,000
Min: $51K
Max: $330K
How Much Does a Director of Customer Success Make in US?
The average salary for a Director of Customer Success in US is $133,342. The average additional cash compensation for a Director of Customer Success in US is $27,180. The average total compensation for a Director of Customer Success in US is $160,522. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in US.
You earn than the average Director of Customer Success in US
Director of Customer Success
Account Executive Account Manager Accountant Analytics Manager Android Developer Art Director Associate Product Manager Automation Engineer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Design Director Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Game Developer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative iOS Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Engineer Lead Software Engineer Machine Learning Engineer Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Office Manager Operations Associate Operations Manager Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist QA Analyst QA Engineer QA Manager Recruiter Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Marketing Manager Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Engineer Software Test Engineer Systems Engineer Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer
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Director of Customer Success jobs in US

We are looking for a Director of Customer Success to join our team at Snapsheet!
As a Director of Customer Success, you leverage the combination of Snapsheet’s proprietary technology and superior Customer Success teams to provide a best in class claims experience for our clients and their customers. As a Director you partner with key stakeholders in operations and account management to build a strategy to drive customer conversion and client

Director of Customer Success Operations
+50
If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user-generated content are our bread and butter, but we have more solutions up our sleeve, too.
We have teams across the world, including

Manager, Customer Success Renewals
+52
Description
Sprout Social is looking to hire a Manager of Renewals to the Sales & Success team.
Why join Sprout’s Sales & Success team?
Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest

Customer Success Manager
+62
Say hello to possibilities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time

Make recognition fun. Love your work. 🤗💚🎉
Join our small but growing team dedicated to building engaged, recognition-rich cultures in workplaces across the globe!
To learn what makes our company culture unique, take a peek at our Employee Un-Handbook, check out our Instagram, and check out this video to see what it’s like to work here.
*Bonusly’s “Workplace”: We currently conduct all interviews and onboard new hires remotely. Bonusly has both a

Customer Success Executive
+37
SOPHiA GENETICS combines deep expertise in life sciences with mathematical capabilities in data computing to create the future of AI-assisted Medicine. Are you passionate about customers getting best-in-class support? Do you have technical experience managing accounts and guiding customers to get the best from their products? Bring your knowledge & passion to SOPHiA GENETICS, and join our mission to radically improve the outcomes for Cancer &

Customer Success Manager, France
+54
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Taskrabbit is a remote-first company with employees distributed across the US and EU
5 time Best Places to Work in 2022 by BuiltIn. Including

Senior Customer Success Manager
+49
THE OPPORTUNITY:*Open to remote candidates that reside in the United States and Canada*All VelocityEHS employees have a role in delivering value across our customer base, but it is our Customer Success Managers (CSM) who are uniquely positioned to ensure the value is being received. As a Senior CSM, you will be responsible for engaging with customers' post-sale to develop success plans that are designed to help them achieve their EHS and ESG

ABOUT RETOOL:
At Retool, we’re changing the way software is built. We’ve developed the fastest way to build internal tools, saving companies time, resources, and engineering bandwidth. Whether it’s refunding orders, underwriting loans, managing marketplaces, rolling out new features, analyzing transactions, or providing customer support, Retool makes it dramatically faster and easier to build internal tools that teams need. We believe that the

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.
TeleSign is hiring a Principal, Customer Success Manager to deliver

About Our Organization
At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing. Our success is measured when we can empower all of healthcare to focus more on improving the health of people.
That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives

Customer Success Manager
+62
Say hello to possibilities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time
Director of Customer Success Salary ranges
The most common Director of Customer Success salary in US is between $130k - $140k.
Average Director of Customer Success Salary by Company Size
People with the job title Director of Customer Success make the most at companies with 1,000+ employees, earning $151,381 on average.
Director of Customer Success Salary by gender
The average Director of Customer Success salary for women is $125,473 and the average Director of Customer Success salary for men is $134,079.
Director of Customer Success Salary by Years of Experience
The average salary for a Director of Customer Success with 7+ years of experience is $133,908. The average salary for <1 year of experience is $137,500.
Average Operations salaries in US
Job Title | Average Salary | Salary Range |
---|---|---|
Customer Support Rep | $52,719 | Min: $36K Max: $129K |
Operations Associate | $61,451 | Min: $36K Max: $180K |
Desktop Support | $62,925 | Min: $40K Max: $125K |
Office Manager | $65,018 | Min: $37K Max: $155K |
Sales Operations Analyst | $69,716 | Min: $37K Max: $215K |
Technical Support | $69,819 | Min: $37K Max: $215K |
Implementation Specialist | $79,061 | Min: $38K Max: $235K |
Business Analyst | $83,713 | Min: $39K Max: $250K |
Customer Support Manager | $83,759 | Min: $40K Max: $200K |
Client Success Manager | $87,130 | Min: $39K Max: $250K |
Business Intelligence Analyst | $87,751 | Min: $38K Max: $160K |
Operations Manager | $93,400 | Min: $39K Max: $250K |
Marketing Operations Manager | $95,952 | Min: $48K Max: $220K |
Senior Business Analyst | $101,321 | Min: $60K Max: $188K |
Sales Operations Manager | $105,002 | Min: $40K Max: $210K |
Director of Customer Success | $133,342 | Min: $51K Max: $330K |
Director of Operations | $141,028 | Min: $48K Max: $270K |
Vice President of Care | $185,307 | Min: $110K Max: $263K |
Vice President of Operations | $193,884 | Min: $120K Max: $550K |
Vice President of Marketing | $197,823 | Min: $116K Max: $505K |
COO (Chief Operating Officer) | $201,032 | Min: $85K Max: $600K |
Skills that affect Director of Customer Success salaries in US
1
Account Management Ops
1% have this skill
2
Account Development
1% have this skill
3
Account Management
0% have this skill
4
Customer Support
0% have this skill
5
Customer Relationship Management
0% have this skill
6
Client Relations
0% have this skill
Recent Director of Customer Success salaries in US
$175,000
Yearly Salary
A Sr Director, Customer Success reported a yearly salary of $175,000 with +$65,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Remote
5-10 Reports
$195,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $195,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Remote
>10 Reports
$147,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $147,000
7+ Years of Experience
Female
51-200 Employees
Remote
$180,000
Yearly Salary
A Sr. Director Customer Success reported a yearly salary of $180,000 with +$20,000 in additional cash compensation
< 1 Year of Experience
Female
11-50 Employees
Boston, MA
$169,000
Yearly Salary
A Dir. of Process & Project Opt. reported a yearly salary of $169,000 with +$33,800 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Atlanta, GA
$180,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $180,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Remote
$170,000
Yearly Salary
A Client Account Director reported a yearly salary of $170,000 with +$34,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
51-200 Employees
Chicago, IL
$105,000
Yearly Salary
A Sr. Director, Client Services reported a yearly salary of $105,000 with +$25,000 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
Los Angeles, CA
$200,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $200,000
7+ Years of Experience
Female
11-50 Employees
New York City, NY
$160,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $160,000
7+ Years of Experience
Female
11-50 Employees
Austin, TX