Top Tech Jobs & Startup Jobs in Wilmington, NC

Provide door-hardware specification services to architects to drive sales: create hardware sets, edit master specifications, review shop drawings, advise on code compliance and access-control applications, coordinate installations, and use CRM/specification software to support project execution and sales strategy.

Provide advanced second-tier technical support (phone, email, onsite), diagnose complex product issues, conduct onsite and web training, manage cases and status updates, create technical documentation, and identify sales/service opportunities to improve customer experience.

Process employee benefits enrollment requests by reviewing documentation, determining eligibility, resolving issues end-to-end, and maintaining confidentiality. Participate in mandatory virtual training, meet attendance and schedule requirements, and provide accurate data entry and customer service support for a temporary assignment.

Lead design and delivery of integration-heavy full-stack platforms: define front-end architecture, own backend/API design, optimize databases, enforce security and observability, mentor engineers, and align technical decisions with product and business goals while using AI-forward tools to accelerate delivery.

Work with product, engineering, and PM teams to gather requirements, design data models and pipelines, build dashboards and reports, maintain enterprise data dictionaries, ensure data quality and governance, and support integrations and documentation in an Agile environment.

Provide customer service and telephone support for impound recovery operations. Monitor and process account queues, assign vendors, maintain Google Sheets reports, liaise between clients/customers/vendors, escalate issues, and follow up to ensure timely recovery and documentation.

The Account Executive at Telnyx will sell programmable communications and AI solutions to enterprises, manage the full sales cycle, and partner with engineering for custom solutions.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Lead and scale Fleetios Deal Desk: own deal review and approval workflows, define commercial policy and discount guardrails, advise Sales/Partnerships/Finance on complex deals, analyze pricing and deal performance, and implement AI and automation to improve speed and quality across new business, expansions, and renewals.

Lead Rosetta Stone consumer and enterprise marketing: define brand narrative, create integrated multi-channel campaigns, own pricing and go-to-market, localize international strategies, and manage a small marketing team to drive acquisition, retention, and lead generation.