Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead the full lifecycle of Health Advocate's agentic AI application portfolio: define architecture and standards, hire and manage the development practice, partner with Data & Analytics, Product, Operations, and Clinical teams, prioritize use cases, ensure governance/compliance, and deliver production-grade agentic applications that drive member and client outcomes.

Lead IT sourcing for applications, software, cloud services and consulting. Develop sourcing strategies, run RFP/RFI, manage vendor relationships and performance, negotiate contracts, analyze spend for cost savings, ensure regulatory compliance (medical device, data privacy), and collaborate with IT, Finance, Legal and business stakeholders to deliver required IT resources.

Lead and coach a nationwide inside account management team (6–8 reps) to grow pipeline and revenue. Implement sales strategies, optimize processes and KPIs, drive consultative solution-selling, collaborate cross-functionally, produce accurate CRM reporting, and represent the Blytheco brand to clients and partners.

Lead learning science for student-facing assessment and AI-assisted learning experiences. Translate research into product requirements, guide intelligent practice and review systems, shape learning library strategy, design experiments and evaluations, and collaborate cross-functionally to ensure instructionally meaningful, standards-aligned, and student-centered learning supports.

Lead multi-state legislative and regulatory advocacy to advance Pearson’s policy and business goals. Develop and execute state and local government relations strategies, monitor policy trends (including AI and student data privacy), liaise with internal business leaders, manage outside lobby consultants, and represent the company at public forums to influence policy and support procurement priorities.

Support the CEO and Executive Leadership Team by coordinating meetings, tracking action items, driving cross-functional strategic initiatives, preparing executive materials, and improving organizational processes to ensure timely execution and accountability.

Plan, forecast, and optimize hardware capacity for storage, compute, and network. Build predictive models and automated forecasting pipelines, monitor cluster performance, align cross-functionally with engineering, operations, and finance, and support procurement and deployment decisions to ensure scalable, cost-efficient platform reliability.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Manage customer onboarding relationships, configure the platform, set up integrations, train users, escalate technical issues, use AI tools to improve efficiency, and drive adoption for long-term customer success.

Provide senior-level Windows server and virtualization administration, storage and backup maintenance, and IAM support. Assist with Exchange to Microsoft 365 migration, Active Directory restructuring, PC/laptop deployments, and intermittent help desk support for users. Develop support documentation and collaborate with the agency's IR team.

The Strategic Account Manager drives customer engagement and satisfaction, managing key accounts to maximize value and ensure successful partnerships through strategic planning and cross-functional coordination.