Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage customer onboarding relationships, configure the platform, set up integrations, train users, escalate technical issues, use AI tools to improve efficiency, and drive adoption for long-term customer success.

Provide senior-level Windows server and virtualization administration, storage and backup maintenance, and IAM support. Assist with Exchange to Microsoft 365 migration, Active Directory restructuring, PC/laptop deployments, and intermittent help desk support for users. Develop support documentation and collaborate with the agency's IR team.

The Strategic Account Manager drives customer engagement and satisfaction, managing key accounts to maximize value and ensure successful partnerships through strategic planning and cross-functional coordination.

Lead and scale a new Customer Support function: build processes, SLAs, ticket routing, knowledge base, and KPIs. Manage a small support team, create dashboards, handle escalations, partner cross-functionally to drive product fixes, and use data to improve team performance and customer experience.

Senior Business Analyst leading cross-functional teams to elicit and manage complex requirements, maintain epics/features lifecycle, align stakeholders to strategy, mentor analysts, drive process improvement, and report KPIs to executive leadership.

Create and manage corporate messaging and content that complies with brand and regulatory standards. Develop external and internal communications assets, coordinate thought leadership and speaking opportunities, support campaigns with internal and external partners, track performance, identify process improvements, and assist on special projects.

Provide employee relations support for Retail North America: advise leaders, conduct investigations, manage performance and disciplinary processes, analyze trends, conduct exit interviews, ensure compliance with employment laws, produce reports, and support HR initiatives and special projects.

Serve as an embedded, forward-deployed lawyer for DoW customers, translating legal workflows into AI-powered solutions, multiplying legal throughput, advising senior government legal leadership, testing product capabilities in cleared environments, training teams, and shaping Eudia's government product roadmap.

Lead product strategy, roadmap, and execution for Mysten Labs' first-party DeFi products (DeepBook suite). Collaborate with engineering, design, legal, BD, marketing, and partners to drive liquidity, usage, and institutional adoption. Define and track core metrics, build relationships with market makers and ecosystem participants, and launch responsible, scalable DeFi experiences.

Lead state government sales for FutureFit AI: own full sales cycle from discovery to signed contracts, build multi-stakeholder relationships, navigate procurement and RFPs, monitor policy and funding cycles, and help create a repeatable go-to-market playbook while aligning internal teams.

Support Sales Operations Specialists by requesting and uploading vendor/distributor quotes, managing Salesforce.com opportunities, processing deal registrations and orders, responding to inquiries, liaising with vendors and internal teams, and assisting process-improvement projects to ensure accurate forecasting and timely deal support.

Calculate and process commissions and variable pay using Varicent ICM; record accruals/payments, reconcile balances, review approvals and documentation, ensure payment accuracy, and support Payroll and HR teams.

Provide administrative and sales-operations support for the regional team: manage deal registrations and vendor portals, enter quotes and opportunities in Salesforce, maintain contact and renewal data, assist with purchase order prep, SFDC data integrity and reporting, and support ad-hoc marketing and renewal projects.