Top Tech Jobs & Startup Jobs in Wilmington, NC

Drive strategic growth, client satisfaction, and long-term partnerships across an enterprise client portfolio. Manage senior client relationships, identify opportunities, lead proposals and negotiations, forecast sales pipelines, and close complex technology and managed-services deals. Partner with architecture, client success, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor, communicate technology value to executives, and mentor sales talent.

Remote SkillBridge Operations Intern supporting business operations, program and project coordination, contracts and compliance, marketing communications, sales and partner support, events, research, and people operations. The role requires adaptability, strong organization, communication, research, and proficiency with Microsoft Office and Google Workspace. The intern will work under close supervision and gain professional development experience in an AI and defense technology startup.

The Payments Risk Analyst researches transaction patterns, customer behavior, fraud, and suspicious activity to identify financial and compliance risks. The role prioritizes risk alerts, recommends actions for exposed accounts, develops risk-reduction policies, and collaborates with Product, Engineering, and CX teams on fraud monitoring, reporting, and process improvements. Responsibilities include managing risks related to returns, reversals, chargebacks, and payment-network requirements while communicating decisions effectively to customers and leadership.

Monitors patient, provider, and client calls against quality standards; provides floor and leadership support; conducts quality calibration sessions; analyzes quality trends; prepares management reports; and participates in service-improvement projects. The role also handles routine calls, source and email reviews, training, evaluations, and other program-support activities.

Own full-cycle recruiting and hiring strategy across Customer Success, Finance, Marketing, G&A, and Sales. Partner with senior leaders, develop diverse candidate sourcing plans, track hiring metrics, improve recruiting processes, and deliver an excellent candidate experience. The role requires strong executive communication, independent ownership, urgency, creativity, and the ability to support scalable recruiting initiatives in a fast-paced SaaS environment.

Leads strategic account management and partnership growth across health systems, specialty pharmacies, and payer clients. Develops growth strategies, oversees RFPs and implementations, manages account management and support teams, conducts executive business reviews, monitors KPIs and financial outcomes, supports budgeting and procurement planning, ensures regulatory compliance, and identifies cross-sell and upsell opportunities. Builds trusted relationships with pharmacy and healthcare leaders while driving retention, client satisfaction, operational excellence, and new business development.

Leads accounting for a complex multi-entity organization, owning close, consolidation, technical accounting, audits, tax compliance, controls, and financial reporting. Builds and develops the accounting team, redesigns chart-of-accounts and reporting structures, improves ERP and data foundations, and introduces automation and AI into finance processes. Partners with executives, FP&A, technology, auditors, and business leaders while overseeing media, entertainment, subscription, advertising, film, television, and live-event accounting.

Drives profitable sales growth across national accounts by managing existing customers, developing new business, building strategic supplier relationships, preparing quotations, negotiating deals, and closing opportunities. The role requires account planning, competitor analysis, pricing and terms management, prospecting, budgeting, and strong communication. Travel may reach 50% and the position reports to the Director of Sales.

Generate qualified buyer-side pipeline through territory research, outbound campaigns, prospect discovery, qualification, and meeting booking for Account Executives. Maintain accurate Salesforce records, manage follow-up, test messaging and sequences, and collaborate with Sales and Marketing to improve conversion. The role focuses on government agencies and public-sector procurement, with opportunities to develop consultative selling skills and progress toward a closing role.

Provide advanced technical support, diagnose and resolve complex customer issues, manage cases through resolution, document troubleshooting procedures, collaborate with engineering and product teams on defects and improvements, and mentor junior support engineers. The role requires strong communication, analytical problem-solving, product expertise, and customer-facing technical support experience, with preferred familiarity in SQL, Python, Pandas, Git, AI prompting, advertising technology, and data clean rooms.