Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead and build the Customer Experience analytics function, owning CX data strategy, BI, forecasting, capacity planning, operational analytics, and executive reporting. Translate large datasets into actionable insights, predictive models, and staffing forecasts, measure AI and human interactions, identify journey inefficiencies, and quantify CX impact on revenue while partnering with CX, Finance, and Data teams.

Lead product marketing for Pacvue: define positioning and messaging, develop go-to-market strategies and launches, perform market and competitive analysis, create customer segmentation and personas, collaborate cross-functionally, and produce sales enablement materials to drive product adoption and revenue growth.

Design, implement, and operate hybrid Azure networking (hub/spoke, Virtual WAN, ExpressRoute, VPN). Lead IaC and automation (Terraform, PowerShell), build CI/CD pipelines, improve observability and reliability, enforce governance and security controls, troubleshoot complex issues, mentor engineers, and participate in on-call rotations.

Lead a high-impact analytics function partnering with clinical and business leaders to apply advanced analytics, modeling, and BI to improve participant outcomes, operations, and financial performance. Manage and mentor analysts, design analyses and models, build stakeholder relationships, and communicate actionable insights to influence enterprise strategy.

Lead product marketing strategy and execution for healthcare technology products. Own positioning, messaging, launches, market research, sales enablement, and cross-functional GTM alignment to drive awareness, adoption, pipeline, and revenue. Use data, analytics, and AI-enabled tools to measure and scale programs, lead a team, manage budgets, and enable sales and demand generation efforts.

Support and maintain enterprise job scheduling systems: troubleshoot incidents, resolve Service Desk escalations, perform system maintenance and migrations, document SOPs, participate in projects and upgrades, schedule maintenance, automate processes, and ensure regulatory and control compliance. Provide evening/weekend coverage and collaborate with application teams for testing and production deployments.

Drive new business sales for voluntary benefits by building consultative relationships with brokers, agents and distributors across Arizona and New Mexico. Manage pipeline, forecasts and reporting (Salesforce), collaborate with internal teams, deliver presentations, influence RFPs, and meet annual sales and growth objectives.

Manage and mentor an engineering squad while contributing technically. Own delivery, sprint execution, KPIs, hiring, security, reliability, and advocate AI-assisted development to accelerate engineering productivity.

The Director of Business Development (Q&C) will generate revenue by maintaining client relationships and selling Quality & Compliance Solutions. Responsibilities include lead generation, contract negotiations, and collaborating with marketing for promotions and events.

Support Practice Success by collecting, analyzing, and reporting operational health data; build dashboards and visuals; maintain project plans and trackers; map processes and identify workflow improvements; coordinate stakeholders and provide day-to-day project support to drive execution.