Top Tech Jobs & Startup Jobs in Wilmington, NC

Own the end-to-end customer journey for AgentPro by onboarding clients, leading product enablement, driving feature adoption, monitoring usage and retention metrics, managing renewals, identifying expansion opportunities, resolving escalations, triaging technical issues, and collecting NPS and customer feedback. Coordinate with grant delivery specialists to ensure deadlines, quality standards, service agreements, and grant delivery expectations are met.

The Digital Consulting Architect will lead CPQ strategy and architecture, ensuring alignment with client goals, and manage scalable solutions for Quote-to-Cash processes, including integration and hands-on development tasks.

Own Toloka’s global organic social media strategy across LinkedIn, X, Reddit, and YouTube. Manage executive thought leadership, write technical social copy, engage developer communities, create design briefs and multimedia assets, collaborate on content promotion, and analyze performance to optimize messaging. The role requires strong understanding of AI concepts, exceptional copywriting, executive social media experience, and hands-on skills with visual and video tools.

Owns end-to-end delivery of enterprise fine-tuning engagements, including client discovery, use-case prioritization, ROI, scope, timelines, model hosting, SLAs, security reviews, and stakeholder management. Partners with sales, product, engineering, and machine learning teams; navigates enterprise procurement and IT processes; translates between technical buyers and internal teams; and develops repeatable processes and playbooks to scale the practice.

We are open to spontaneous applications for talented individuals who wish to join our team. Reach out even if there are no current openings.

The Technical ISSO assesses vendor systems and applications for compliance with NIST and agency standards. Responsibilities include implementing security controls, developing information security procedures, supporting authorization and assessment activities, reviewing third-party security reports, analyzing technology architectures, and conducting compliance and incident analysis. The role requires expertise in NIST, FISMA, RMF, security architecture, and vulnerability assessment tools, along with strong communication skills for technical and nontechnical stakeholders.

Provides security engineering and architecture expertise for FedRAMP Cloud Service Provider assessments. Reviews full-stack architectures, authorization packages, security controls, policies, assessment reports, vulnerability scans, and penetration tests for compliance with FedRAMP, NIST, FISMA, RMF, and agency requirements. Leads vendor interviews, identifies technical and documentation gaps, supports continuous monitoring, advises government program leaders and CISOs, and provides security recommendations for cloud systems.

Provides day-to-day corporate IT support, including onboarding, offboarding, account provisioning, permissions, SaaS administration, endpoint and license management, troubleshooting, documentation, and vendor coordination. The role independently manages recurring IT operations while identifying opportunities for process improvement and automation. Over time, the position may contribute to scripting, AI-enabled tools, API integrations, internal applications, data reporting, cloud systems, and software engineering projects.

Facilitate live online AI Labs sessions for QA and AI-assisted programming courses. Review participant projects, scope deliverables, guide AI workflow architecture and configuration, debug agent behavior, establish automation boundaries and human-in-the-loop controls, and help participants produce working results. The role requires production experience with LLM APIs, LangGraph, LangSmith, CI platforms, Playwright, AI code review, multi-agent systems, and strong technical facilitation skills in Russian.

Facilitate live online AI Labs for business professionals. Review project ideas, scope realistic automation opportunities, and guide participants in building AI-assisted workflows using prompts, assistants, agents, and automation platforms. Advise on ROI, approvals, routing, error handling, and human oversight while providing actionable coaching. Requires production AI and automation experience across business functions, workshop facilitation skills, Russian and English proficiency, and availability for CET-aligned remote sessions.

Leads go-to-market strategy and new client acquisition across South Asia, building sales pipelines among broadcasters, production houses, OTT platforms, sports organizations, and government agencies. Opens regional markets, manages client relationships, leads pitches, RFPs, negotiations, and contracts, and collaborates with engineering and operations teams on tailored solutions. Provides market intelligence, sales forecasting, and KPI reporting while representing NEP at industry events.

The Chief of Staff supports executive leadership by facilitating strategy planning, executive operating rhythms, decision governance, board preparation, communications, and cross-functional initiatives. This role tracks enterprise priorities, coordinates strategic execution, prepares executive materials, facilitates senior-level discussions, and ensures decisions and action items are communicated and completed. The position requires strong influence, judgment, discretion, analytical ability, and insurance business acumen.

Drive enterprise software sales across the AMER region, targeting communications, financial services, retail, utilities, and healthcare organizations. Responsibilities include acquiring new customers, expanding existing accounts, managing the quote-to-cash process, developing sales strategies and pipelines, forecasting revenue, engaging senior stakeholders, overseeing demand generation, and supporting channel partners. The role requires experience selling enterprise software, knowledge of customer experience and contact center markets, proficiency in B2B sales methodologies, and regional customer travel.

Lead the TPA Implementation PMO for Life & Annuity platforms, governing a portfolio of conversions and transformation programs. Drive delivery excellence, financial and commercial management, stakeholder engagement, PMO CoE development, risk/escalation management, and build scalable PMO teams across product, technology, operations, and clients.