Top Tech Jobs & Startup Jobs in Wilmington, NC

Own end-to-end client relationships for a book of B2B SaaS customers: drive adoption, engagement, retention, and expansion of AI-powered contract drafting tools. Lead onboarding, training, large-scale rollouts, and translate customer feedback into product improvements while designing scalable CS processes and tracking health metrics to demonstrate value.

Perform high-volume accounts receivable tasks for multiple commercial properties: billing, cash application, tenant ledger maintenance, reconciliations, delinquency review, and dispute resolution. Support month-end reporting, onboarding/training of junior staff, and process improvement initiatives while partnering with Property Management and Accounting teams to ensure accurate, timely tenant receivables and documentation.

Partner with Sales through discovery and demos, design technical integrations (APIs, webhooks, SFTP, Zapier), scope requirements, build demos and enablement content, manage handoffs to Onboarding, and improve sales-to-implementation processes.

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

Manage named enterprise accounts in Tennessee, drive revenue through prospecting and consultative selling, identify customer needs, present tailored solutions, close deals, maintain long-term client relationships, and collaborate cross-functionally to meet sales targets.

Review customer purchase orders and terms, identify non-standard/risky contract language, coordinate approvals with Legal/Finance/Sales/Pricing, verify pricing/terms/incoterms, ensure documentation completeness before ERP entry, act as gatekeeper between Sales and Order Management, track approvals, and maintain audit trails to reduce processing delays and downstream issues.

Design and build scalable backend systems, data pipelines, and cloud infrastructure. Own CI/CD, containerization, databases, and reliability; collaborate with tech leads to deliver secure, production-grade solutions for startups in a fully remote environment.

Manage day-to-day accounting including accounts payable/receivable, general ledger maintenance, bank and credit card reconciliations, invoicing and contract issuance, and implementing internal financial controls. Support the Finance Manager, follow up on late invoices, prepare dashboards and board presentations, and handle confidential financial information with high accuracy.

Drive new customer acquisition by building relationships with business owners, dealers, and service providers across North America. Lead consultative sales conversations, close memberships, meet/exceed KPIs and quotas, and collaborate with teammates to improve processes, messaging, and business development outcomes.

Owner of a Texas enterprise territory driving the full sales cycle for Commure's enterprise visibility solutions: build pipeline, engage C-level stakeholders, negotiate contracts, close large ($1M+) deals, exceed revenue targets, expand accounts, and manage forecasting and sales operations.