Top Tech Jobs & Startup Jobs in Wilmington, NC

Leads supply chain performance, analytics, financial reporting, ERP functionality, technology governance, and operational support. Establishes KPI frameworks, dashboards, data governance, and reporting standards while driving continuous improvement, cost savings, automation, AI initiatives, and technology investments. Partners with Supply Chain, IT, Finance, and clinical leaders, manages strategic vendors, oversees expense analysis, and leads a high-performing performance and analytics team.

Conduct high-volume outbound prospecting through phone, email, and social channels to qualify SMB leads and build a predictable sales pipeline. Develop SDR outreach processes, messaging cadences, and handoff procedures; configure sales tools, maintain HubSpot data hygiene, track KPIs, and create reporting dashboards. Collaborate with sales leadership and business development teams while expanding brand awareness through social selling.

Leads business development and strategic sales growth for MAPEI’s hydropower and renewable energy construction and restoration markets. Develops key accounts, identifies project opportunities, influences specifications, builds relationships with AEC firms and contractors, supports product launches, provides technical presentations and training, and collaborates with sales, marketing, product management, technical services, and R&D. The role requires extensive industry knowledge, consultative selling ability, and travel to support customers, projects, and events.

Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses application issues, resolves customer questions, handles increasingly complex escalations, identifies system defects, and maintains communication through resolution. Uses and improves knowledge-base content, creates internal documentation, advocates for customers, and collaborates with cross-functional teams. Works independently within established procedures while managing challenging customer interactions professionally.

Lead local driver recruitment and onboarding by building a 500+ interested-driver list, support day-to-day local operations, and act as OMNI's regional point of contact.

Provides senior-level remote IT support in complex, multi-tenant MSP environments. Responsibilities include troubleshooting desktop, server, network, identity, endpoint, Microsoft 365, and application issues; managing escalated incidents; coordinating vendors and ISPs; maintaining SLA communication; documenting solutions; mentoring junior engineers; and participating in maintenance windows and on-call rotations.

Leads loan fulfillment, customer experience, collections, and the broader customer operations function. Owns operational strategy, verification and application-to-funding processes, collections effectiveness, customer experience, vendor relationships, compliance, risk controls, automation, and AI-enabled process improvements. Builds and develops operational teams while collaborating with Risk, Compliance, Product, Engineering, and Finance to scale efficient, secure lending operations.

Leads new-business sales to commercial health plans, owning prospecting, enterprise deal cycles, quota attainment, forecasting, and C-suite relationship development. The role requires selling technical solutions to payer organizations, understanding payer workflows and healthcare regulations, and using MEDDPICC and Mutual Action Plans. This remote individual-contributor position collaborates with marketing, customer success, implementation, and product teams, with travel up to 30%.

Provides technical support to SaaS customers through multiple channels. Investigates web application issues using documentation, browser diagnostics, logs, network activity, system information, and AI-assisted tools. Communicates status and resolutions, documents cases, escalates unresolved problems, and manages multiple inquiries while maintaining strong customer service and product knowledge.

Own and optimize the marketing technology stack, integrations, automation workflows, lead routing, segmentation, website forms, dashboards, attribution, and data quality. Partner with marketing, sales, and revenue operations teams to resolve technical issues, improve campaign execution, and increase conversion rates. The role requires independent ownership of scalable marketing systems and processes in a fully remote environment.