Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage and grow 250–300 enterprise accounts across infrastructure, cloud, and managed services. Responsibilities include customer engagement, renewals, upselling, cross-selling, account planning, forecasting, monitoring account health, and addressing churn risks. The role focuses on retention, recurring revenue expansion, customer satisfaction, and long-term account development while partnering with internal teams to align solutions with customer needs.

Leads municipal financial consulting engagements for parks, recreation, libraries, and local governments. Conducts fee, cost recovery, cost-of-service, sustainability, forecasting, and long-range financial analyses; develops models and recommendations; prepares client-ready reports and presentations; and translates complex data for executives, boards, and elected officials. The role includes client workshops, quality assurance, proposal support, knowledge sharing, and progressively managing standalone consulting projects. Travel may reach 50% annually.

Leads distributed engineering teams developing and operating the Sensei Cloud SaaS platform. Responsibilities include people management, hiring, delivery predictability, platform quality and reliability, automated testing, incident response, technical design reviews, AI-assisted engineering adoption, security guardrails, and collaboration with Product, architects, executives, and partner teams across multiple regions.

Develop and deploy machine learning models for fraud detection and credit risk decisioning. Own the full ML lifecycle, including data exploration, feature engineering, experimentation, validation, deployment, monitoring, and optimization. Analyze fraud trends and portfolio outcomes, collaborate with Product, Engineering, and Risk Operations, apply generative AI tools, and mentor fellow scientists while delivering measurable improvements in fraud prevention and responsible credit access.

Leads Ennoble Care’s internal and external communications, including PR strategy, media relations, executive visibility, crisis communications, employee messaging, and thought leadership. Serves as spokesperson, manages PR firms and advisors, supports corporate milestones and growth initiatives, and measures communications performance. This remote role requires collaboration with executives, legal, compliance, operations, marketing, and social media teams, with up to 20% travel.

Work directly with the Chief of Staff and leadership to define and lead high-impact strategic initiatives end-to-end. Conduct quantitative and qualitative analyses (CLV, cohort, pricing, forecasting), develop recommendations and implementation plans, and drive execution across commercial, product, retention, pricing, channel, and organizational scaling priorities.

Develop and launch scalable full-stack Quora features using Python and React. Collaborate with designers, product managers, engineers, and data scientists to improve user engagement, moderation, creator experiences, and AI-powered content. Use experimentation and data to guide product iterations, contribute across the development lifecycle, and participate in on-call support for reliable service delivery.

Owns the architecture, implementation, monitoring, security, and support of a hybrid enterprise network spanning physical sites, AWS, Azure, and remote users. Leads cloud connectivity modernization, network deployments, troubleshooting, incident response, automation, documentation, vendor relationships, and resilience improvements. Provides technical mentorship and participates in on-call support.

Provides remote technical support to branches, departments, and remote users by diagnosing and resolving video, phone, access, connectivity, password, and general system issues. Guides users by phone, documents interactions, prioritizes incidents, analyzes recurring problems, follows escalation procedures, and maintains accurate support records. Requires a professional remote workspace, high-speed internet, schedule flexibility, and strong communication and documentation skills.

Provide phone and ticket-based customer support for major brands. Assist customers, resolve concerns, explain products and services, follow written workflows, accept feedback, and work flexible weekday and weekend shifts. This remote contractor role requires a dedicated Windows 10 or newer computer, quality headset, MSQ security software, and a 2FA app.