Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead pharmaceutical congress programs as the primary client liaison, coordinating meeting spaces, AV, catering, suppliers, contracts, registration, travel, itineraries, budgets, and on-site logistics. Manage timelines, status meetings, financial forecasting, records, and program debriefs while ensuring client objectives and event requirements are met. Support complex, international, confidential, and high-volume congresses, including VIP projects. Travel up to 40% may be required.

Lead venue sourcing sales for meetings and events across small to enterprise clients in North America. Hunt new business, manage and grow client portfolios, negotiate group hotel contracts, provide consultative site-selection services, maintain CRM and sourcing data, and deliver contract savings reporting.

Develop and test complex software applications in global team environments, with training in Java and full-stack development. Responsibilities include applying software engineering principles, troubleshooting and debugging, working with databases, following the SDLC, and practicing test-driven development. The role includes 4–8 weeks of training followed by a 12–24-month client placement with ongoing support.

Drives revenue growth within existing financial services accounts through upsell, cross-sell, renewals, strategic account planning, relationship management, contract negotiations, and customer retention. Partners with product, marketing, and customer success teams to deliver tailored security solutions, monitors account performance and pipelines, resolves escalations, and advises customers on industry and competitive trends.

Drive enterprise sales revenue across the Central region by developing new accounts, managing long sales cycles and pipelines, forecasting accurately, and building relationships with C-level decision-makers. The role contributes to contract negotiations, go-to-market strategy, competitive analysis, product knowledge, and industry events. Candidates should understand IT security, PKI, certificate lifecycle management, regulatory requirements, and consultative sales methodologies.

Leads a regional, multi-team customer support organization, ensuring high-quality service, SLA and KPI performance, effective escalations, critical incident resolution, and customer communication. Partners with Product, Engineering, and executive leadership to address recurring issues, improve processes, implement tools, and align regional execution with global strategy. Oversees managers, operational governance, performance reporting, and continuous improvement.

Lead post-sales implementation of cybersecurity solutions, integrating Blumira with customer security tools and infrastructure. Provide technical discovery, security assessments, troubleshooting, implementation roadmaps, and guidance on improving cybersecurity maturity. Partner with Customer Success and Account Management to drive adoption, customer value, expansion, and retention. Maintain technical documentation, monitor customer health, support product feedback, and mentor teammates while staying current on cybersecurity threats and practices.

Own the roadmap and reporting strategy for Ignite Analyze, leading customer-facing and internal reporting initiatives. Translate ambiguous stakeholder requests into scoped engineering requirements, define success metrics, and partner with Billing, Membership and Operations to deliver reports and dashboards. Coordinate with other Insights Product Managers on shared roadmaps, reusable reporting patterns, and platform strategy while balancing domain needs with broader priorities.

Supports cross-functional strategy and operations initiatives by analyzing business challenges, identifying growth opportunities, developing work plans and metrics, aligning stakeholders, testing hypotheses, translating insights into action, and improving scalable processes. The role partners with senior leaders and teams across the organization to drive operational effectiveness and business impact at a fast-growing startup.

Develop and maintain performant React Native mobile applications for iOS and Android, with a strong focus on iOS. Build web features using ReactJS, Next.js, and TypeScript; contribute to Node.js APIs and PostgreSQL integrations. Optimize performance, support testing and continuous integration, participate in code reviews, and provide technical guidance while collaborating with technical and non-technical stakeholders in an autonomous team.

Designs scalable global supply chain and service logistics solutions spanning inventory, warehousing, fulfillment, transportation, returns, technology, and data. Leads customer discovery, analyzes operational and cost data, validates commercial and technical feasibility, supports sales pursuits and RFPs, develops Statements of Work, and ensures solution integrity through implementation handoff. Requires strong logistics expertise, customer-facing consulting experience, proposal development skills, and knowledge of global geography and trade.

Build and lead a scalable customer onboarding function for complex implementations. Lead strategic customer programs, establish portfolio governance, manage capacity and risks, coordinate cross-functional teams, communicate with executives, and ensure operational readiness and post-launch stability. Manage and develop onboarding project managers while improving forecasting, delivery efficiency, and governance processes.

Leads the Customer Success Management organization for a global 3PL, owning merchant retention, expansion, forecasting, onboarding, lifecycle coverage, health scoring, executive escalations, and peak readiness. Builds and coaches CSM and hypercare teams, establishes scalable playbooks and operating cadences, drives services-led growth, and partners cross-functionally with Operations, Product, Sales, Technical Solutions, and RevOps. Owns GRR, NRR, churn reduction, customer sentiment, and HubSpot data quality.

Own a portfolio of merchants across adoption, value realization, expansion, and renewal. Lead success plans, monitor operational KPIs, conduct business reviews, identify upsell opportunities, mitigate churn risk, manage escalations, and advocate for customers across Operations, Product, and Engineering. The role requires fulfillment or e-commerce expertise, analytical ability, executive communication, and experience driving customer growth and retention outcomes.

Supports daily accounting activities, including month-end reconciliations, journal entries, inventory tracking, variance analysis, compliance reporting, audit requests, and internal control process improvements. Works with supply chain and warehouse teams to improve inventory processes and reports to the Controller.