Top Tech Jobs & Startup Jobs in Wilmington, NC

Responds to high-volume employee and manager inquiries via phone/chat, performs transactional HR processing in Workday and related systems, documents cases, escalates complex issues, and supports HR service level and process improvement goals.

Multi-year leadership development placement reporting to the CEO, providing executive-level support, managing special projects, liaising with stakeholders, coordinating strategic communications, representing CIRI externally, and participating in ELT, Board, and Shareholder meetings. Role includes an individual development plan, mentoring, frequent travel, and placements across CIRI and subsidiaries.

Serve as the final technical escalation for enterprise container storage incidents. Diagnose root causes across Kubernetes and multi-cloud environments, perform Go troubleshooting and initial code reviews, collaborate with product engineering on fixes, mentor support engineers, create knowledge articles, and participate in on-call rotations to protect production uptime.

Design, deploy, secure, and maintain enterprise Windows endpoints (Windows 10/11) supporting AI-enabled desktop capabilities. Administer Intune/Endpoint Manager, implement STIG-compliant baselines, configure Conditional Access and Zero Trust controls, automate provisioning with Autopilot and PowerShell, integrate endpoint telemetry with security tools, and support audits and compliance in government cloud environments.

Lead and execute SnapLogic's AWS and technology partner strategy: build and manage hyperscaler and ISV relationships, negotiate OEM and marketplace deals, drive joint solutions, co-sell motions, and measurable revenue and adoption outcomes. Coordinate across sales, product, engineering, marketing, legal, and customer success to launch integrations, marketplace offers, and partner GTM programs while tracking partnership performance.

Administer and optimize DRB SiteWatch, Patheon, and ICS POS systems across multiple locations. Configure items, pricing, promotions, and site settings; test changes; provide Level 3 troubleshooting for terminals, kiosks, payment and connectivity; liaise with vendors; maintain data integrity, SOPs, and training materials; monitor performance and reporting; and partner with teams to improve processes and customer experience.

Lead and coordinate the Agile Release Train to ensure synchronized quarterly delivery. Facilitate PI Planning and all cross-team ceremonies, manage dependencies, drive program-level continuous improvement, report ART health and metrics, coach ART roles on SAFe, and ensure documentation, compliance, and predictable delivery of business value each Program Increment.

Serve as primary contact for customers via phone, digital, and written channels. Answer benefits questions, resolve issues, document interactions, research and escalate complex matters, apply policies, and manage workload to meet quality and service expectations while protecting member PHI.

Lead Mersenne’s federal go-to-market: build BD pipelines with DoD/DOE/NASA, drive proposals (OTAs, SBIR, BAAs), manage partners and policy engagement, shape product-market fit for STARFALL, and represent the company at conferences and hearings. Navigate procurement, regulatory pathways, and coordinate internal/external stakeholders to secure prototype and production opportunities.

Serve as strategic partner and trusted advisor to a portfolio of K-12 district customers. Drive adoption, retention, renewals, and expansion; lead executive engagements and business reviews; surface customer feedback cross-functionally; and build customer advocacy to protect and grow recurring revenue.